Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Adam greeted us at the counter and got us set up with our truck rental quickly and efficiently. He was friendly and showed us the key features of the truck
Ashour R
Rating:
5.0
Customer did not leave a comment.
Andreia H
Rating:
5.0
Customer did not leave a comment.
JOEY a
Rating:
5.0
Customer did not leave a comment.
Marielo E
Rating:
5.0
Thanks
Aydin B
Rating:
5.0
Customer did not leave a comment.
AMIR M
Rating:
5.0
Adam and Ralph were amazing, Accommodating and very helpful for the whole rental process in and out. Blessings
Michael L
Rating:
5.0
Easy helpful pick up. Convenient location for me. Easy after hours drop off.
William H
Rating:
5.0
Customer did not leave a comment.
SUKHDEV D
Rating:
1.0
First of all, there was leaking from the roof, all my belongings got wet (including Carton boxes with my clothes).
Second, the breaks didn’t work properly and it was pretty dangerous.
Please do proper maintenance to your trucks.
Gionatan B
Rating:
3.0
There were NO snow tires on the U-Haul, and the tires were bald/ We had to be towed. Weather in Canada - especially with tough winters, trucks should have snow tires for safety!
TERRENCE D
Rating:
5.0
Customer did not leave a comment.
DANIEL M
Rating:
5.0
Customer did not leave a comment.
ANTHONY C
Rating:
5.0
Ralph is very knowledgeable. I wouldn't change a thing.
GIUSEPPE C
Rating:
5.0
Thank you
MAROUN D
Rating:
5.0
Amazing as always
MAROUN D
Rating:
1.0
Poor customer service
ROOP K
Rating:
4.0
Truck very bad shape cargo door rusty not closing properly have to slam it hard steering wheel no good noisy
OMAID A
Rating:
5.0
Customer did not leave a comment.
MOHAMMAD H
Rating:
5.0
I come to this location only. I wouldn't go anywhere else. Excellent service and very friendly.
MAROUN D
Rating:
5.0
I come to this location only. I wouldn't go anywhere else. Excellent service and very friendly.
MAROUN D
Rating:
5.0
I come to this location only. I wouldn't go anywhere else. Excellent service and very friendly.
MAROUN D
Rating:
5.0
thank you for your friendly and professional service, christine
CHRISTINE E
Rating:
5.0
Customer did not leave a comment.
ROBERTO P
Rating:
5.0
Customer did not leave a comment.
Domenic D
Rating:
5.0
Customer did not leave a comment.
ROBERTO P
Rating:
5.0
Customer did not leave a comment.
LISA L
Rating:
5.0
Customer did not leave a comment.
ANTONINO C
Rating:
5.0
Customer did not leave a comment.
DENIS C
Rating:
5.0
Nothing. What was supplied was friendly and knowledgable service.
ANTONINO C
Rating:
5.0
man was very nice and helpful
Dane A
Rating:
4.0
Customer did not leave a comment.
GINO D
Rating:
1.0
Truck.in very bad. mecachanical shape
Very unsafe vehicle
I dont understand how come ontario allowed this type of vehicle in bad mechanical maintenance be on the road
SSV C
Rating:
5.0
Adam was a gentleman, took the time to explain all the required details to me
MARIA V
Rating:
5.0
Great service! Made renting enjoyable, easy and efficient!
JONATHAN V
Rating:
5.0
First time renting a U-Haul and it was a great experience .
MICHAEL-ARNOLD M
Rating:
3.0
The process itself was easy and well thought out, just the location was dirty.
DANIEL P
Rating:
5.0
Customer did not leave a comment.
Navjot S
Rating:
5.0
Nice
SEMERE A
Rating:
5.0
Customer did not leave a comment.
DIEGO F
Rating:
5.0
Customer did not leave a comment.
DOMENICO B
Rating:
5.0
All good. I had a great experience with Adam. Thanks
ROBERT M
Rating:
4.0
Before equipment use, everything was explained thoroughly. Even small items were given importance. Service given was very good. Way beyond expectations.
STEVE F
Rating:
5.0
Best in the town
Navjot S
Rating:
2.0
Customer did not leave a comment.
ISKENDER G
Rating:
5.0
Customer did not leave a comment.
DEYVID J
Rating:
5.0
Very friendly staff and easy to deal with
Albina C
Rating:
5.0
Amazing service and very friendly staff, wish them all the success
SAAD G
Rating:
5.0
Customer did not leave a comment.
Abhishek C
Rating:
5.0
Customer did not leave a comment.
NICOLAI P
Rating:
5.0
Customer did not leave a comment.
BHARGAV D
Rating:
4.0
ordered 4 dollies, only 2 available. the retailers need better communication from the app
ANTONIO T
Rating:
5.0
The staff is very friendly and accommodating.
ANDREY P
Rating:
5.0
Just do Same
EDOARDO L
Rating:
5.0
Customer did not leave a comment.
Jovany A
Rating:
5.0
Customer did not leave a comment.
Naseem M
Rating:
5.0
Great customer service, very friendly and knowledgeable staff.
Andriy L
Rating:
1.0
Clear communication via phone and email
HIMANSHU B
Rating:
5.0
Customer did not leave a comment.
Syed S
Rating:
5.0
No complaints everything was excellent 😎
JOHN G
Rating:
5.0
Customer did not leave a comment.
Mathusha Y
Rating:
5.0
Very friendly staff! Always open when they say they are and very responsive.
REMOM P
Rating:
5.0
pro serves
AMIR M
Rating:
5.0
Customer did not leave a comment.
Brajesh S
Rating:
4.0
Nothing. Very professional and courteous
Denver L
Rating:
5.0
Customer did not leave a comment.
emilio v
Rating:
5.0
Customer did not leave a comment.
Matthew A
Rating:
1.0
Customer did not leave a comment.
JASVINDER S
Rating:
5.0
You guys are incredible and the old man is so funny and nice
ADEBOYE A
Rating:
5.0
Fast pickup of the van and easy return. The vehicle was clean and working perfectly.
EMIR K
Rating:
5.0
Customer did not leave a comment.
MOHAMMAD B
Rating:
5.0
Customer did not leave a comment.
GYULA G
Rating:
5.0
Customer did not leave a comment.
Mohamed S
Rating:
5.0
No improvements needed, everyone was so help full and they explained everything. It was my 1st time using u-haul and I will definitely use it again. Thank you 👍🏽
Marasinghe M
Rating:
4.0
Customer did not leave a comment.
Albert P
Rating:
4.0
Lights were too dim. Couldn’t see. Borderline dangerous. Wipers were old.
TODD D
Rating:
5.0
Customer did not leave a comment.
ROGER R
Rating:
5.0
Customer did not leave a comment.
peter l
Rating:
5.0
Customer did not leave a comment.
EREN S
Rating:
5.0
Customer did not leave a comment.
NASIR M
Rating:
4.0
Customer did not leave a comment.
Vicente S
Rating:
4.0
Polite gentlemen. Prompt service. Thank you.
LUCIANA D
Rating:
5.0
Customer did not leave a comment.
Chakshu B
Rating:
5.0
Customer did not leave a comment.
BORIS L
Rating:
5.0
Customer did not leave a comment.
JALAL A
Rating:
5.0
Customer did not leave a comment.
Fastco E
Rating:
5.0
Good customer service
USMAN E
Rating:
5.0
Customer did not leave a comment.
Xiomara P
Rating:
5.0
Customer did not leave a comment.
TRAVIS C
Rating:
5.0
Customer did not leave a comment.
SIVAKUMAR P
Rating:
5.0
Customer did not leave a comment.
HARDIK P
Rating:
5.0
Prefer a full tank and refill it, blessings
Michael L
Rating:
5.0
Customer did not leave a comment.
AYODHYA S
Rating:
5.0
Adam was extremely professional and made the pick up and drop off of the truck very seamless. I will definitely use Royal Conversions for truck rentals and will recommend to friends. Thank you!
Alda
ARTHUR O
Rating:
5.0
Friendly, thorough, loads of parking, easy access.
