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Javier Silv
Customer Reviews for Ruben's Auto Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great and very friendly customer service, excellent location.
Julio Huerta Berecochea👍
Jesse RoblesRuben, had everything ready for me. He and his staff showed me how to secure the vehicle safely and ensure the chains were good. Finally the trailer was hitched correctly. Recommended insurance. Thank you Ruben and his team.
Samuel HernandezWonderful help
Perez MariaNothing at all ! Excellent service great attitude from the guy there at uhaul… thank you
Jose FloresHad to give more personal info than normal but was a corporate issue? Just took little more time but overall went great
MANUEL BUSTAMANTEEverything went smoothly from start to finish! Thank you!
ana gonzales-cruzeVery friendly folks, keep up the good work.
WELTON BURKCustomer service was excellent he went above and beyond stop what he was doing to take care of me and even confirming if I was happy with the product I would not think twice about trying to go back I I am very happy with the service provided
CHRISTOPHER MARTINEZNothing to improve. The owner was very nice and helpful. Ill be going there next time I need to rent again.
REBECA VALENZUELAI don't know what could be done to improve this service. We were in a bind and needed a truck. Ruben was quick to stop what he was in the middle of and give us one of his brand new looking trucks that was perfect for our needs. We had a time crunch and he did everything possible to make sure we made out dead line.
PATRICK FREEMANThe pick up location was 30 miles from my contracted location. I understand that there was no guarantee for truck size and pickup location but this nonetheless was disappointing and a major inconvenience. The agent at the pickup location was very helpful and had the rental truck in great shape...clean and well maintained.
Barry KressGreat service guy was great and knowledgeable
Michael ClarkThe service here was great everything was well organized and very clean ower is very nice
SAMANTHA KNIGHT2nd time to rent uhaul equipment and they have a great service.
RICHARD LAURICIOGreat customer service will recommend Ruben
Rolando Diramos jrGreat people to deal with! Really nice.
Jill KasoffFast friendly service,
Miguel GarciaGood service
Juan CastilloFast and friendly service.
Oscar BobadillaGreat staff, friendly and most important efficient.
Danica VellidoThis location had great staff. Very friendly but most important is that they were very efficient.
Danica Vellido