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STACEY S
Customer Reviews for Rumrill Gift Shop Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
San Pablo location is terrible. They are trying to upsell and overcharge and don’t keep accurate fuel mileage photos and charge without authorisation. I rented multiple times from the San Rafael CA location and never had any issues.
Anna PThe young lady was very helpful and good customer service. The truck was clean and all previous damage marked. Thank you!
david mOver charge for 7 gallons of gas when I did return at the same as the truck went out.
GUADALUPE AI have no comments on improving.
Kay TTook significantly too long to get the truck for the rental. Also the location isn’t a U-Haul, it is an empty lot and a total wireless
Antón S