Customer Reviews for Safe & Secure Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safe & Secure Storage

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Holly D. on

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Clean, organized, and great price!

kaija s. on

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Inside of cab was dirty. We had reserved moving pads and were not given any even though it was on our rental contract.

Joersph M. on

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Nathan A. on

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Robert J. on

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steven r. on

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TOM s. on

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Not moving in

Amanda S. on

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susan c. on

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Nice, clean and friendly. I’d recommend this location to others.

susan c. on

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Nice drop off, clean and thorough. I’d recommend

Valerie L. on

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ARthur S. on

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Kathy U. on

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Very nice people to do business with Thank you Jeff and Nick

David L. on

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Brad L. on

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Cory S. on

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Kathy U. on

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MARILYNN O. on

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Hours were very accomodating.

John W. on

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Complaint about the truck, the windshield needed cleaning, I had to clean 1/2 of it as best I could on the road with what I could find. There was no windshield washer fluid and both wipers are in need of replacing. I didn't find out until it started to rain. Also the original pick up location was suppose to be in Lapeer Mi when I sent in the reservation, BUT it was changed the next day. The equipment should have been where it was reserved from. At least the company gave me extra mileage to compensate when I asked.

Anita G. on

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Was not able to use this facility as they said they were not part of the U-Haul program and in addition, didn't have the size unit the U-Haul website had reserved.

Carrie S. on

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Jeffrey M. on

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Phyiyillis J. on

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Mason N. on

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Very nice truck we rented, office staff was professional. Quick and painless experience.

Melissa H. on

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Very nice people! I'll definitely use this place again!

anthy H. on

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Sharon D. on

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Kim R. on

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Stephen P. on

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ambi m. on

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This location is a family owned business and they were very polite, helpful, professional, and thorough. I would definitely recommend them!

Jeri B. on

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Very accommodating. Very nice and knowledgeable. Would highly recommend.

Tom B. on

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Very nice, friendly and accommodating. Wouldn’t hesitate to recommend them to anyone and everyone.

Rochelle F. on

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I will absolutely recommend this location to my friends and family. The customer service was OUTSTANDING!. She went above and beyond to make sure I had everything I needed. So appreciative of companies who still put the customer first and try to accommodate. Thank you sooooo much!!

tom g. on

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Customer did not leave a comment.