The Drop Off Location was not clearly marked, and it was not indicated anywhere on the website when booking the truck that the drop-off had to be made fully via a mobile device. The mobile drop-off system on the UHaul website and on the app are both fairly glitchy, and did not allow me to upload photos of the odometer and gas level and complete the check-in as indicated. The staff where not trained or clear on how the system was supposed to work, and I was not confident that the check-in had been completed until 2 days later. Will not use this location again, and will only do a check-in somewhere where I can ensure a UHaul employee can confirm that the rental is complete, or if that's not possible, use another rental service.Eli S.
Flint Stor All
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Flint, MI 48506
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- 3.0 Average Customer Rating
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Owner screamed at me from across the parking lot that I had to come in to his office and do paperwork. When I told him I completed everything online and put the key in the drop box he was furious. This man should not be in contact with other people.Merranda H.
Location was great, kinda sketchy after hours thoughChristopher K.
All trucks should have ramps. And cruise control.PAUL B.
the only issue I had picking up the unit was The trailer jack, it was exceptionally stiff or tight. It was very difficult to crank with and without the car loaded onto ittodd A.