Customer did not leave a comment.KIESHA H.
Customer Reviews for Safebox Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.TIMOTHY P.
Customer did not leave a comment.Charles C.
Customer did not leave a comment.Jade H.
The man running the location was very nice, but if you are getting a 26 foot truck, it is very difficult to get the truck out of the facility. I can imagine a less experienced driver could cause some damage pretty easily. Also, was given the truck with 30 miles to empty.Campbell R.
Customer service was great! He is a very nice man.VIOLET B.
The manager was super nice. I had issues with my hitch on the my truck which I had to get fixed and he waited for me despite having another appointment elsewhere. Very helpful and accommodating.Hugh G.
The parking lot is extremely small. It makes dropping off a large truck after hours very difficult.Jill R.
Had a great experience, helpful, friendly, fast and convenientBrooklyn F.
Customer did not leave a comment.JEFFREY H.
Very goodMaryelis B.
Customer did not leave a comment.CHARLENEDELMA S.
Luckily the gate was broken or I would not have been able to return the truck. Was not easy getting the truck and trailer to the designated parking area out of the way. Per the directions of uhaul/share were to not block gates or drives.david E.
Customer did not leave a comment.Steve D.
First and foremost although the address indicated it was a storage facility it more closely resembled a facility dedicated to the exchange of all manner of narcotics. This was well accented by the used prophylactic at the entrance. Although the facility was listed as open the door was chained shut and the office empty. Upon calling the number listed on my RENTAL AGREEMENT, I reach the voicemail of "Matt." In attempting to return my rental truck using the online features provided on your website I found that your site could not find my location. Upon calling the help line and being instructed to attempt downloading and using the Uhaul app I found there was no data coverage in the area and that is why the location functions on my phone did not work. Also the front alignment of the truck was pathetic. To drive straight the wheel had to be turn at least an 1/4th of a turn to the left. The engine latch kept opening in the cab sending hot air and exhaust fumes into the cab. As a professional mechanic I would say the transmission could definitely use some attention. Also give that parking brake a look while you're at it.Adam L.
Thank you for good customer service and affordable rental and storage facility. Highly recommended.jenifer T.
Customer did not leave a comment.KAYLX D.
Customer did not leave a comment.Patricia R.
Good job, keep up the good work !DONALD F.
I have been using This facility for storage and now uhaul trucks and has improved alot under new owners and management very friendly. Very affordable rates tooVALERIE R.
Customer did not leave a comment.Brennan T.
I see a lot of changes to this facility recently which is a very good thing. Nice friendly manager and very helpful. Thanks will come back again.DonYa P.
The building and location were extremely run down. The primary person there was friendly through.Robert C.
Customer did not leave a comment.Greg B.
Keep up the good work. Nice experience. would recommend to family and friends.SAM M.
Good job ! ThanksLatrisha P.