Customer did not leave a comment.Robert P.
Customer Reviews for Safety Tire Auto Srv Ctr Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Peter D.
Customer did not leave a comment.Ronald S.
Your rental location was great. That said, your online reservation system has a lot to be desired. I make my selection, enter my payment information, receive a confirmation number, and think everything is OK. Good thing I checked my email I little later, because I was notified that the vehicle I need (pickup) wasn't available - and that a U-Haul agent would notify me. How does anyone sell something that they don't have in stock?! Amazing...Michael W.
Customer did not leave a comment.Melissa L.
Customer did not leave a comment.Dean W.
I had a guy in customer service (not this location but a 1-800 number) tell me this was a place with a truck to pull my trailer. It didn't pull my trailer and I wasted $30.Brandon H.
Very friendly service. Would recommend and will use again.Michael B.
John and the staff at Safety Tire were amazing! I would highly recommend them if you need a U-haulJonathan L.
Customer did not leave a comment.GENO C.
Great service, van was ready when promised, clean and in good conditionwilliam R.
Customer did not leave a comment.Orlando T.
Customer did not leave a comment.Matthew F.
Customer did not leave a comment.Edward P.
Nothing. Everything and everyone was great!Crystal B.
They handled my last minute rental quickly and were very professional.Christina S.
Great service. Great truck. $19 rental ended up costing $50Kristina S.
Everything was great!! Very nice agent at the desk as well!!David W.
Customer did not leave a comment.Vivienne M.
Customer did not leave a comment.JOSHUA B.
Customer did not leave a comment.Cherie B.
At the time I made the reservation, I also used the UHaul website to get help from a moving/relocation firm. I was charged $65.95 for one mover for two hours. The moving firm NEVER contacted me. When I reached out to them and went through the phone system, I was eventually told that they are too busy and to call back later. This occurred twice. The overall hours that UHaul is available on weekends for pickup and dropoff are less than convenient. I was required to shoehorn a full day of moving into a condensed period because UHaul pick-up/drop-off is unavailable outside of a very short time period on weekends.Scott M.
Customer did not leave a comment.Dennis R.
Customer did not leave a comment.Kimberly H.
Customer did not leave a comment.Alfonzo B.
Customer did not leave a comment.Neel B.
Didn't explain van could use regular or E-85. Gas cap said E-85. Nothing found in paper work. Went to two gas stations that Google said carried it, but the didn't. Called chat line and waited 9 minutes before I hung up Called customer service and waited 21 minutes, then I hung up Returned the van, explaining all the above, and that I didn't refill the tank after driving 30 total miles Customer serv called me back and said the van could use either. Made a note in my account. Didn't hear about rental return by 4pm so I called them. They told me they charged me for the gas. Didn't know anything about my written note I wrote. Said corporate would handle the billing. I'm not happy.Henry O.
Always friendly and helpfulLeonard A.
Customer did not leave a comment.Rick G.
Improve mobile check in. Took 15 minutes to get approved. Slowest time everJonathan B.
The van we rented, has major physical damage to passenger door are where hinges are. It does open and close fine. There is painted over horrid bondo job all down along the passenger side of the van, we were told, ots safe and the damage has already been reported. The Uhaul app would not allow me to take a picture. I couldnt even change the mileage or the gas tank reading. I had to accept what the app wanted inorder to rent the van, because we had limited time. The worker was more interested in us getting the keys and leaving then anything. I dont even want to do my drop off at this location.Mary B.
Very friendly and helpful people.Leonard A.
Customer did not leave a comment.Sedionia B.
I drove truck 45 miles and was charged for 60. I had an 8am pick up, and made to wait until 9am. I was made to go through the payment process again. Business owner rude and combative. Angry about new pick up/drop off w/o his involvement or income. He literally flipped the bird at me when he "scratched an itch" with his middle finger(?). Nasty human.Tammymarie S.
Excellent service.Imogene S.
Customer did not leave a comment.Ryan D.
Always quick and easy.Vincent M.
Everyone was super nice and went out of their way to make sure everything was perfect!!Debra A.
They always are pleasant and give great customer serviceDonna S.
Customer did not leave a comment.Tabrea F.
The staff was very friendly. They pulled my truck around and had it at the front door as I walked out. Great experience.dudley L.
Great friendly staff, very friendly and helpful.Kudos to you all geat service !!tamara R.
Customer did not leave a comment.Cheryl B.
Customer did not leave a comment.Eric C.
Customer did not leave a comment.Thon R.
They put the wrong email address and phone number on my contract. This created a big problem when I tried to drop off after hours.Karen G.
Extremely helpful and friendly staff.Allan R.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.TAMMY M.
They make everything go so smoothly. Love working with them.Jeffrey M.
Customer did not leave a comment.ANTONIO M.
Nothing. The service was friendly and helpful, and the truck was clean and ready to go. Thank youRay S.
Customer did not leave a comment.shuronda H.
Although the site seems like a typical garage with multiple cars in various stages of repair, the operators are excellent. My first rental was handled so efficiently and in such a friendly manner, that it was a no-brainer to go back. Had to rent a large van to transport art - the van was very clean and in good condition. The second rental was equally as pleasant.thomas F.
Awesome! I reserved a trailer, then went to the wrong location for pick up. The owner of the location transferred the reservation and quickly rented me the trailer so I did not need to drive to the other Uhaul. Made my day very easy!Kathleen A.
Very easy to pick up and drop off. The location was perfect for me and using the app to check out was also easy.Kathleen B.
Both the young lady at the counter and the gentleman who assisted her were so nice and helpful and efficient! they got me on the road very quickly, despite being obviously busy they made me feel I was the number one priority.David D.
Customer did not leave a comment.Kathleen A.
Customer did not leave a comment.jerilyn T.
Great experience at Safety Tire location.Leonard A.
Customer did not leave a comment.Keith R.
Great pickup truck upgrade. Great truck and great service.Leonard A.
Customer did not leave a comment.Garland W.
The owners are great folks, friendly and professional. A credit to our community.Rick G.
Best owners of a u haul franchise.Rick G.
Excellent experience renting there, the young lady at the counter was professional and very knowledgeable.Robert D.
Customer did not leave a comment.Victoria M.
Customer did not leave a comment.Jennifer S.
The family operated U Haul in St. Pete, were terrific. ABBEY MIKE AND JOHN thankyou for helping us get our Move on. Great staff very professional.Vikki M.
This location is the best! Fast, Courteous, Helpful. I have rented here multiple times and always receive the same excellent service! Would highly recommend!Tanya W.
The location is only average - it is a typical car/garage-repair shop. They should have a neater area where you can park your car without worry that a pickup truck is on top of you. However, what matters most is service and they were quick and the truck was perfectly clean and a good rental - would use again.thomas F.
Customer did not leave a comment.Melissa L.
Customer did not leave a comment.THON R.
Customer did not leave a comment.Matt R.
very fast rental another great exp thanks JohnCheryl B.
Excellent service and very flexible return policy. We will definitely be renting from this Uhaul dealer in the future.Leonard A.
Customer did not leave a comment.Patricia G.
I did not see where it needed improvements, the van exceeded my expectations and was very easy to use,the location and staff were very helpful and friendly, I was nervous about renting and driving the wonderfully spacious van,but it was a breeze,thank you so much for exceeding my expectations, definitely thank you.Evelyn J.
excellent customer service. very informative agentsTuesday M.
Very friendly and accommodating. I will definitely use againLeonard A.
Check in and checkout through the online platform was a breeze. Everything was very quick and efficient. The 20' truck was surprisingly easy to maneuver. Hopefully, this was my last move, but, if not, I would definitely go this route again!Dorothy B.
Great experience at pick up and drop off limited parking because of what seems to be a thriving busseness thanks again John and staffJAMAL T.
The folks at the pickup place were super nice and helpful. The had everything squared away in no time.Michael M.
Dirty location, had to beg for help dropping off,.John D.
quick and easy very pleasant experiencejoe M.
Keep up the great service JohnMIKE R.
Excellent customer serviceTrika C.
Customer did not leave a comment.Martin D.
Customer did not leave a comment.Mary S.
Service was very polite. However, this family owned operation was lacking professional organization.Yong H.
I wanted a van, but one was not available so John suggested the truck at the same rate. Thank You !! As it turned out the van would have been too small !!jim D.
Customer did not leave a comment.Allan B.
The customer service reps didn't want us to drop off our U-Haul saying their lot didn't have enough room. But we insisted. They were ok, but not very agreeable to begin with.Martha M.
Great service, thanks!JAMES K.
John does an excellent job. No need for comments on improvement.Linda M.
Great customer service at the Gulfport locationMariana B.
The people at this location were So Polite and helpful.Very professional and would rate them as one of you very Best....Tonnia F.
Customer did not leave a comment.Daniel W.
Nothing great customer service all the employees was greatTHON R.