Customer Reviews for Saint Clair Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Saint Clair Self Storage LLC

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Jodi W. on

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Marcus L. on

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This is the second time I used this location. Once for storage and the most recent for truck rental. They are not organized, do not follow promotions by uhual and low support.

harry B. on

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David P. on

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MASSEEHA M. on

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Brigitte L. on

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SUSAN C. on

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I reserved this unit under my name and for some reason they put it under my husband's account as an added unit, people on site are rude and unprofessional as well. I will be moving storage units ASAP

colin R. on

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Nicole A. on

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ALLISON K. on

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Nicole G. on

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The location is small and is located right next to a car wash so picking the truck up was a pain with the car wash customers. The truck was clean though and got the job done just beware picking it up in the morning you will have to go around the car wash customers.

Alexander H. on

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ANN J. on

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The employees were always very helpful and accommodating! Such a great staff to work with! Thank you!

ROBERT W. on

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Thank you

STACY S. on

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Check in was easy. Bought a lock on site for 10. Very nice office personnel.

TINA W. on

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Multiple issues with passcode not working, gate into facility stuck open on more than one occasion, office had very inconsistent hours, every time I called SC was answered by a different facility.

JIM S. on

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Richard B. on

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Staff at this location was very informative; professional; and pleasant to deal with. Too bad all other interactions with Uhaul couldn't be this good.

Taylor W. on

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Unfortunately, I cannot remember the name of the woman who helped us at the St. Clair Fred Moore Hwy location, but she was exceptionally helpful and worked to ensure we saved as much money as we could. She made this part of our move effortless and I greatly appreciate it.

Marcello T. on

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I dropped off the rental after hours and had no interaction with anyone there. It was easy enough to park the truck and drop the keys in a box.

Billy P. on

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Pete L. on

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Too expensive for renting

KEN V. on

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Michael B. on

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Hassan H. on

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Dale S. on

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mark G. on

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Bad experience. Was never given a contact number or receipt when booking. Quoted 71.00 chargeri 213.00. Was told to download app so I can get code to truck. It made me put in credit card again and a different rate. Used vehicle for for 5 hrs system would not allows to check in. On the phone with cs rep for an hour waiting for a traffic manger, did could not check it in. Was told that notes were in file and they would check it in on Saturday for us. Nope checked in on Tuesday. Very upset. Call the St. Clair uhaul, and they cannot help. I have to call their manager to get it resolved, bad service. They should be calling not me. Called Bethany their man and got vm.

Joseph K. on

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Sandra B. on

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very helpful and cheerful

Ken T. on

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Gary H. on

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You're not asking the right questions, you need to ask questions about the U-Haul service itself. I felt it was a bait and switch when I got there the price said 19.95 on the side of the van and then when I had to get the van it was a hundred and thirty some dollars. I will never use Uhaul again if I don't have to just for that reason right there

Kurt K. on

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Michelle M. on

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BARRY S. on

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John R. on

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Bonnie L. on

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LYNN G. on

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They helped me in every way possible. I would send anyone I know to your business.I would give A+