Customer Reviews for San Juan Auto Parts

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of San Juan Auto Parts

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Mark P. on

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Steven P. on

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kevin L. on

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They were wonderful and made the end of our cross-country move trouble free.

John D. on

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Bernard M. on

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Jonathan P. on

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I wish I could remember the name of the young lady that help me but things went wrong she was so encouraging and completely helpful. I hope they hold on to this person for she is worth a lot. I received my final bill and was amazed that they went out of there way to help me on cost. This is a great service in Friday Harbor. If there where ten stars I would give it to them. Thank you.

Jonathan P. on

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The Same

Robert S. on

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hawkins P. on

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Not complaining about the dirt, but the truck came in and I grabbed it before they could clean it at all.

Daryl G. on

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Kenneth F. on

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Although we received a confirmation, our 20’ truck had been given away. After a lengthy discussion in which owner denied responsibility, we almost had to force him to rent a 10’ truck. He then let us have a 12x6’ trailer to rent. But, the clincher was, we then needed to buy a different style trailer hitch to the tune of $45 We had already made reservations on the ferry and given up our storage unit. All in all, quite a frustrating and expensive trip. The owner said he only holds reservations for 24 hrs. ( we had reserved the truck on July 6). This was the second time this dealer has given away a truck that we reserved. And...the necessity of buying a different sized hitch fo $44 added to our bad experience

Gary M. on

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Customer service was a pleasant experience.

Kevin H. on

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Taylor was great and very knowledgeable.

Eric S. on

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eric G. on

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Check-out was 15 minutes because the store clerk was uncertain about several items in the contract. Make the payment process more self-explanatory if possible.

Lisa L. on

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Joshua B. on

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clark W. on

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Nothing absolutely well done.

Jennifer S. on

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They were organized and very helpful. They greeted me right away and took care of my return promptly. I totally recommend them.

Jesse G. on

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Melanie M. on

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Knowle H. on

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John R. on

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The staff were great -- welcoming, knowledgeable, and efficient. The truck was as-advertised and did exactly what we intended. Thanks!

Stephen M. on

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Brad M. on

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kelly A. on

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I reserved via the corp line, I was told they only had 1 cargo van to reserve, more than surprised and frustrated when i arrived to p/u van, there were 7 15' trucks in the lot. Some small town bs story about not having a guaranteed reservation system for upcoming reservation, something about having to call 72 hours in advance instead of a week out, to guarantee there'd be a truck... needless to say, small town didn't play well with corp inventory of vehicles. WHAT can you do to improve? Have an accurate inventory being shared with corp, to give accurate availability of vehicles. Thanks for listening..

Ken C. on

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Ken C. on

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Christopher W. on

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