Love this location…have a lot of trucks to pick from
Ilyasah C
Customer Reviews for S&R Boat & RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Even though the business is closing, they have been a big part of our life over the years from using them for work needs, domestic moves to out of town moves. Will be greatly missed
Jaceson BGreat customer service and very friendly and easy to work with for checkout and returns. This is my preferred renatl location in San Antonio.
Mark JAmazing fast service
Joshua EDidn't meet anyone just dropped it off and everything seemed to have worked out okay
Roberta LThe truck ran fine, just not cleaned after previous renter.
Larry MWhen there's a problem all you can do is call the 800 number
Carolyn CThis was not my drop off location. I had a one-way rental.
Kevin CBest service I've ever experienced.
Julie EI excellent customer service by Brian! Would definitely recommend this location. Thank you
MARC FThis is my go to uhaul rental place, the customer service is top notch and the equipment is clean and ready for pickup everytime.
DENISE VVery helpful
Randy JTruck and customer service was great
Cristian BNothing
Otmaro MEasy access and great service.
Gary CEquipment in great condition, easy check in and check out and the people at the store are fantastic.
Gustavo MVery good experience. Friendly and helpful staff.
Scott JVery easy process. Very helpful staff.
ERIC WSeals on both doors of truck are not sealing, TONS of wind noise. Driver's side door and side panel have damage (marked) but when opening the door is causing more damage.
SARAH CBrian and his team always do a great job
David EThe guys that helped me were polite and helpful. Love this location
MARCIA BLocation is the only plus. The truck was filthy. Staff was super friendly and the store does not take cash.
Ronnie VPeople there very friendly
Samuel PI have rented a truck at this location twice now and the service has been excellent both times. The workers at this U-Haul location are courteous, helpful, and full of information to meet your needs. I will definitely rent with them in the future.
BARBARA BThese guys and gals know how to treat customers...friendly, speedy, knowledgeable! Period! Drop the mike!
Kris KThe truck was reliable and the management team was great!
WALTER WThe owner is always accomodating!
CHRISTOPHER BThey are the nicest. People !!! I would highly recommend recommend them they help us out in a bad situation!!!!
DANIEL PAlways reliable. No comment, just a compliment. Always the best customer service in every single pick-up and drop-off location.
Arturo LVery professional
Eduardo CCindy was awesome and very nice to us. Answered all our questions. Very grateful
HECTOR RAlways a great place to get your rental!!
RYAN HGreat customer service
Norma VGreat customer service every-time I come here.
CHELSEE KQuick, personable servicr
JAMES PEveryone was very helpful and cheery
TROY NThough the system was down when I showed up to drop off, the young man gave me a business card, called the boss, kept me informed, called me when the system was back up and swiftly sent me a receipt. He too apologized for the lack of service and poor treatment from Wizard Towing. I'm still waiting for the $50 reservation guarantee the San Antonio booking agent said I'd get for my lack of access to the reservation I had at Wizard Towing.
HOPE SThe storage area is in a bit of disrepair but the staff was outstanding, friendly and helpful
KIMBERLY FGreat experience! Thanks!
CAMILLE TManagement and staff are always friendly and helpful. I won’t use any other dealer if I can use this location to meet my moving needs
DENISE VFast and friendly service! Has us in and out in no time. Love this location!
SHYH CAlways great customer service at this location.
Kevin CThey have always been easy to deal with and a pleasure to rent from. Highly recommend this location.
BRENT GFast & friendly service all around. Thank you!
ANDREW RThe only person there was kind but terrible app experience
Kate CThe toy hauler is awesome! I can’t wait to get it again next month for the trip to Moab Utah.
Joseph DGreat place
DANIEL AThe property is not maintained. Units are literally failing apart and left untouched. Wall/panel debris is all over the property and repairs not done. Would not recommend this facility
Timothy H | Overall ExperienceI rented continually for many years and the storage facilities deteriorated every single year. At first we had electricity in each unit ….. FYI …. I vacated in the month of March 2023 and I was paid up through March 31, 2023. Your narrative that I vacated on 6/26/23 is incorrect plus I emailed y’all my intentions in mid March
ADRIAN A | Overall ExperienceNice people
mohammad a | Overall ExperienceFriendly folks and the storage unit worked great for my needs. Thanks much.
Darren M | Overall ExperienceTo everyone who have not experienced to business of s&r and the wonderful personnel they are great I have never seen better service each and every time, I have fun and good talks plus friendly atmosphere thank you all
AARON W | Overall ExperienceWe left our ski boat in this storage unit for less than 2 months while moving and while it was there an animal ripped up the seats. The manager did nothing to help with repairs. I do not recommend.
Kathy M | Overall ExperienceFriendly staff, unpaved rough roads on premise.
John G | ReservationAwesome Staff
MATTHEW C | Overall ExperienceEasy process. Facility does need an upgrade to the inside of their road.
Privacy R | First ImpressionsThe staff were awesome.The actual storage unit is not in a good location. I am unable to back my trailer in with a truck due to the condition on the land across from the unit.
Privacy R | First Impressions