Customer Reviews for SAS Auto Repairs Inc
(U-Haul Neighborhood Dealer)

176 reviews

1249 Sutter Ave   East New York, NY 11208

(718) 328-2156

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(718) 328-2156

1249 Sutter Ave
East New York, NY 11208

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Martin M. 
Rating:
5.0

Great Experience

Denise W. 
Rating:
2.0

Clean the van

Larine M. 
Rating:
5.0

None

Luis Romel L. 
Rating:
1.0

Worst experience

rivera G. 
Rating:
5.0

Customer did not leave a comment.

Phanny S. 
Rating:
1.0

Vehicle had prior damage to it and charged us for the damage unacceptable will never rent from this location again completely discouraged from renting with uhaul again

Tracy G. 
Rating:
5.0

Customer did not leave a comment.

Jashim U. 
Rating:
5.0

Customer did not leave a comment.

Winel J. 
Rating:
5.0

Customer did not leave a comment.

Fauna T. 
Rating:
5.0

A little cleaning

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

Gelga A. 
Rating:
4.0

Customer did not leave a comment.

Trevaughn W. 
Rating:
1.0

my delivery was in the Bronx not in Brooklyn what they are doing is called stealing and I delivered it on Saturday and today they continue to charge me

EDER S. 
Rating:
4.0

You Can make sure that the back of the trucks are clean for the customer. So that the furniture or whatever we are putting their remains clean and un damaged. Thank you

Carolyn G. 
Rating:
3.0

It's a little pricey. But it did the job.😊

JULIOA C. 
Rating:
5.0

Good service, thanks

Giash H. 
Rating:
1.0

The representative wasn't present and had to go back three times . Later I was handed key by a 3rd party at 0935 while my booking was from 0900 for a dirty Van which windshield was covered by thick solid ice and no equipment to clean it. Fuel was low and had no direction what to do or how the fueling works as I was a first time uhaul customer. Worst experience ever and not worthwhile.

MD MAHMUDUL H. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Customer did not leave a comment.

Shameaka S. 
Rating:
4.0

Customer did not leave a comment.

Samantha D. 
Rating:
3.0

This location yes the location on Bushwich I would never recommend anyone there customer service was horrible

Makeda G. 
Rating:
3.0

I

SHARIFCHARLEMAGN S. 
Rating:
5.0

Customer did not leave a comment.

Ramsumair S. 
Rating:
3.0

Great location staff was very knowledgeable and professional

Audrey J. 
Rating:
1.0

I was over charged when I did everything as I was supposed to.

K S. 
Rating:
5.0

You are excellent

Adesunnbo A. 
Rating:
5.0

Customer did not leave a comment.

RAUL A C. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
4.0

Have more available return parking spaces. Tweek your software check-out and check-in procedure.

mitchell J. 
Rating:
5.0

Create a sign with name of the company or U-Haul sign next to the rental place

EMMANUEL J. 
Rating:
3.0

Customer did not leave a comment.

ileana S. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Customer did not leave a comment.

Gregory P. 
Rating:
4.0

The only issue we had was no one would pick up the phone when we called, I understand this is a small operation and they were very good but They would be even better if they could somehow have someone monitor the phones, otherwise we were very happy with our truck rental

Nestor L. 
Rating:
5.0

Customer did not leave a comment.

Stanley P. 
Rating:
1.0

Customer did not leave a comment.

Larry S. 
Rating:
3.0

Customer did not leave a comment.

DOMINGO R. 
Rating:
5.0

The behicle was good and the cost too is very affordable

Kolawole M. 
Rating:
1.0

Uhaul switched my first reservation because my original location didn't have my equipment. I arrive to the new location they gave me truck has graffiti no easy loading ramp i requested a utility dolly and furniture dolly only got a furniture dolly. Super unprofessional

Isael A. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

Customer did not leave a comment.

Alrick C. 
Rating:
5.0

Customer did not leave a comment.

JAMESR D. 
Rating:
5.0

Customer did not leave a comment.

Reinaldo E. 
Rating:
5.0

Very good customer service and I was completely satisfied with the rental.

JOSEA D. 
Rating:
5.0

Customer did not leave a comment.

Jasmin G. 
Rating:
5.0

Customer did not leave a comment.

Jaequan W. 
Rating:
5.0

Very friendly staff!

Pamela D. 
Rating:
5.0

👍👍👍

GUSTAVOADOLFO M. 
Rating:
4.0

Customer did not leave a comment.

Malachi K. 
Rating:
5.0

Customer did not leave a comment.

Gary T. 
Rating:
2.0

The van was really dirty and had a lot of garbage from the previous renter

Saheem J. 
Rating:
5.0

Customer did not leave a comment.

Dennis P. 
Rating:
5.0

Friendly efficient service coming and going. And convenient gas station next door.

Maximilliano E. 
Rating:
5.0

Customer did not leave a comment.

ANDREA A A. 
Rating:
5.0

Customer did not leave a comment.

Sandra S. 
Rating:
4.0

Customer did not leave a comment.

Jaime G. 
Rating:
5.0

Best staff

Jonathan S. 
Rating:
4.0

Customer did not leave a comment.

Edrice G. 
Rating:
4.0

The equipment was clean. The equipment need to be updated .

Jene O. 
Rating:
5.0

Customer did not leave a comment.

Jakir C. 
Rating:
3.0

This location closed early and i ended up putting more gas in the U-haul than I used since the owner was pumping. It was more difficult to navigate. I wouldn't return there.

Charisse B. 
Rating:
3.0

Need to clean it

James S. 
Rating:
2.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Anishe G. 
Rating:
5.0

Nothing the service was excellent

Jalil R. 
Rating:
5.0

Great customer service, the van was dirty but understandably considering we missed our reservation time

MATTHEWANTHONY B. 
Rating:
5.0

Customer did not leave a comment.

Sammy R. 
Rating:
4.0

Customer did not leave a comment.

PEDROA O. 
Rating:
4.0

Customer did not leave a comment.

Moustapha D. 
Rating:
5.0

The van was good but I needed a truck they need more vehicles over there

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

DELLAREEJ A. 
Rating:
5.0

Customer did not leave a comment.

DELLAREEJ A. 
Rating:
5.0

I paid for a dolly but was not provided one.

Daniel R. 
Rating:
1.0

This location charges a late fee if you don't bring back the vehicle before 5. They claim they won't be there to check in for return but there were a BUNCH of employees still there when I returned. I rented the van for 7 hours and was NOT told about a late fee until arriving to this location. I filled up the gas tank to where it was originally and everything but I was overcharged.

Scherina Y. 
Rating:
5.0

Staff was very helpful and the process went smoothly.

VALERIEV M. 
Rating:
5.0

Very useful and handy

NEIL P. 
Rating:
2.0

The mileage and gas is too high, I took a $19:99 van for 3 hours and I spent over $120. I will do my best to never use a U Haul again.

OMARE B. 
Rating:
5.0

Customer did not leave a comment.

Walter W. 
Rating:
4.0

Have better signs that show it rent uhaul since it share space with a garage & gas station.

Carolyn C. 
Rating:
5.0

Nice 👌 and convenient.

SEONSTEPHEN D. 
Rating:
5.0

They were very fair on the price

Arismil O. 
Rating:
5.0

Everything is ok .

MD M. 
Rating:
4.0

They need an actual office for people to make appointment.

Dellaree A. 
Rating:
5.0

Customer did not leave a comment.

Mandy R. 
Rating:
2.0

Keep the trucks clean!! And probably improve the U-HAUL APP.

Erick M. 
Rating:
5.0

Customer did not leave a comment.

Pedro D. 
Rating:
5.0

Very helpful and accommodating staff. They were very helpful. Got me right into the truck and return was just as easy.

Francesco G. 
Rating:
5.0

Nothing at this time

LULA J. 
Rating:
4.0

Customer did not leave a comment.

glisa M. 
Rating:
4.0

Customer did not leave a comment.

kendra G. 
Rating:
3.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Although this location accommodated me with a secondary solution, the vehicle I initially reserved, wasn't there. This was the second time and second location in one week, where I arrived to find no vehicle present... after speaking online and on the phone with a manager. I rent regularly and usually all goes well.

Tyrone B. 
Rating:
5.0

Customer did not leave a comment.

Luis F. 
Rating:
3.0

Cleaning of van

Aboubaker B. 
Rating:
4.0

Customer did not leave a comment.

Rajindra K. 
Rating:
5.0

Customer did not leave a comment.

Genitha M. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Customer did not leave a comment.

Tyrone B. 
No reviews have been submitted for this location.

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