This location did not provide all of the equipment that I registered for online. This location also made me call someone else to redo most of the registration steps I completed online. Despite the online registration form making the Emergency Contact field optional, this location did not let me leave until I provided one.
Michael S
Quick Stop Mascoutah
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mascoutah, IL 62258
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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How U-Haul Reviews WorkTo be completely honest, we waited for an hour at the location just to get the key, there were no lights on the dash so driving in the dark I had to use a flashlight to see the speedometer, the vehicle had no running lights, I paid for blankets and an appliance dolly but they did not have any and despite being specifically told I could drop it off anywhere I got flagged for dropping off the truck at a different location which made getting a U-Haul the next day impossible. I appreciate the idea of what the service is but the execution overall made moving more difficult than it would have been without getting a U-Haul
Logan BThe app wasn't really working for me and the owner took the information and completed it for me.
Thomas BEasy access and friendly service!
Jeremy TNothing
Jacquelyn B