Customer Reviews for Saver Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Saver Self Storage

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Michael A. on

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Mona was outstanding and helpful. Truck was great! Drop off location was smooth and fast.

bryan N. on

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Jeff A. on

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william O. on

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Enrique S. on

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So easy to drop off rented truck and trailer. Great staff.

Ed L. on

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Great customer service.

JESSE M. on

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They provided fast and friendly service that is beyond compare. I was on the road in no time flat thanks to the help of the attendant.

william O. on

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Mona is the best. There was a problem with the tie down straps on the car hauler. She called her U-Haul maintenance/repair person (Mark, I believe) and he met me at my house to fix it - IMMEDIATELY! Wow! That was service of the highest quality. Love dealing with the home town U-Haul dealers!

shane N. on

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stanley S. on

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Saver Storage was by far the easiest dealer to work with I have dealt with

Mona B. on

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Troy L. on

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David H. on

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After hours drop off. No problems. Called next business day and staff was helpful and friendly.

Keith V. on

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Janet C. on

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Everything was great. Mona Bell was super nice and helpful. Would definitely be a returning customer.

Ethan W. on

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Mona was outstanding. The best customer service I’ve had in any industry. The Uhaul system was down and she worked tirelessly until we were on our way and satisfied. Cannot day enough great things about Saver Self Stirsge in Milton

Twilla B. on

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The attendant was very friendly. She smiled and came out the door to great me. Check out was quick and easy.

Christopher K. on

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mickey-norris S. on

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LINDA B. on

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The person there was very friendly and helpful. I would definitely recommend using this location.

Emily J. on

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LeAnn S. on

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william H. on

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LESTER J. on

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Keep doing what you are doing. The representative that served me was very kind, friendly and helpful. When initially she did not have what I needed, took it on herself to call other locations to help meet my need. To me, that's going beyond the call of duty.

william O. on

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Excellent service as usual!

Debra J. on

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Steve D. on

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My first time dealing with this location. Very friendly staff.

Marsha R. on

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Don C. on

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Nothing, great job! Super fast in and out service, thank you!

Timothy M. on

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Manuel V. on

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Mona was very Friendly, courteous and very professional. She listened to our needs and recommended equipment that would help me out the best. She did care about our project of moving. I would highly recommend her to all my family and friends and neighbors.

Manuel V. on

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Ms. Mona was excellent to deal with. She really understood my needs and helped me perfectly. I Highly recommend

Lee M. on

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Fast friendly and helpful

Beverly M. on

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Nothing Mona was awesome and explained everything , I did have a little trouble returning the truck on my iPhone , but once I figured out the location on it, the rest was a breeze .definately rent from there again

Richard S. on

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william O. on

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Great experience. Real home town service attitude. Mona's the best!

Joseph H. on

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This was a great location. I have been renting from U-Haul for over 20 years. This move came with some unexpected stressors. And it was just a hell of a weekend. But reading from this location was a great decision and it took some of the pressure off. If you are in In Milton or in this area. I highly recommend you going to this location.

Paul B. on

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They told me I had to pay the $5 safe move charge stating it was an environmental fee. However, I knew this was incorrect as I had already declined it when I made the rez online. Fifteen minutes later I just went back online there at the UHaul office and paid online to avoid the charge. ?? Then she told me that they charge $10 to hook trailer to my car, which I did myself.

Richard S. on

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william O. on

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Wonderful people to work with at this location. Mona is the best!

Robert M. on

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Christina V. on

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PAUL G. on

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AJ H. on

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Wonderful customer service.

Louis C. on

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Jim S. on

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Teresa Y. on

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Everything went perfectly. Very happy with service.

Mildred A. B. on

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Your central contact from 1-800 number was difficult to understand, gave me the wrong phone number for Milton office and told me truck would be available at 8am but office didn't open until 9am. I would have liked to rent a hand truck with straps but the only shown in your advertisement was the plain model. The Milton office had one available but by that time I had already purchased one. The online advertisement shows the plain hand truck with sign "rent me for $7.99" but the price quoted was $10. The manager was very helpful at Milton.

sUE M. on

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Dawn M. on

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CHARITY L. on

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Mona was awesome! Give that woman a Christmas bonus

william O. on

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Very pleasant experience with local, homelike flavor to the establishment and the people working there.

Sara H. on

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Ramona D. on

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Reba G. on

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I would recommend this location for anyone in their area. Since I had to travel from an adjacent city they let me pick up early.

George V. on

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khalid A. on

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Sharon A. on

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Bill T. on

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Miss Mona was a pleasure to deal with. Southern charm. ‘Nuff said.

Jack F. on

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This lady called me ahead of time, and was eager to get the equipment. She was pleasant and very aware of the equipment coming in. She asked the right questions regarding the truck and trailer, looked them over quite professionally, and took care of the check in process well.

DAVID S. on

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The rep went above and beyond to ensure smooth process especially for the pickup time. Good communication efforts!

william O. on

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Raymond W. on

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Nice friendly staff and easy access to hook up trailer.

Paul M. on

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Very responsive assistance. Made check-in extremely easy and set me up with a place to store my double-axle trailer, which I was towing on the back of the U-Haul truck.

richard P. on

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Verify customer email addresses so that you don't send loads of emails to someone who doesn't even live in a country where you operate!

LESTER J. on

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DAVID T. on

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janet F. on

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Let the renter know that the truck leaks water on the inside of the box your belongings will get destroyed!!

MARCIA B. on

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Don C. on

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SIDNEY C. on

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I was charged a fuel charge when I returned it with the same amount of fuel

Charlene C. on

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Everything was very easy and my experience was fast and perfect! Will use this facility in the future.

STEPHEN C. on

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Not a thing! Mona was very friendly and easy to deal with!

Dawn D. on

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Mona Bell was awesome and she gave us a great deal. Fast and friendly l highly recommend this uhaul location and ask for Mona.

Dave R. on

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Richard L H. on

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Concerning your U-Haul help number. I wanted to discuss the possibility of returning the trailer to the pickup location. After waiting for 27 minutes and42 seconds the polite lady said that should not be a problem, ask to put me on hold, then disconnected me! Second call: waited for 17 minutes and 32 seconds a very hurried and rude women “the trailer is dispatched and can not be changed” end of discussion

JEFF H. on

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Excellent Customer Service

Dixson P. on

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hard to improve perfection

SHAWN W. on

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Kerry K. on

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Awesome location. I will go out of my way to rent from this location in the future.

James C. on

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DALE A. on

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steven F. on

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the truck needs to be taken out of service the whole truck shakes and there is a lot of play in the steering wheel

Larissa H. on

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Wow, greatly made up for A bad rental experience a little over a week ago. Customer service was superb. The truck was brand new with a cold AC and super strong engine. I had a bad experience using the 24-hour on line rental system last time but when contacting these guys directly everything went perfect.

KEVIN M. on

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Jeffrey H. on

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Uhaul.com would not let us check out the truck until 2 hours after the rental time. Somehow the system put us in the wrong time zone. Then the truck had NO AIR CONDITIONING!!!!!! When we could not check out the truck, customer service could not figure it out. After trying for over an hour, with several different customer service Representatives, we finally left. Suddenly, exactly 2 hours after the rental time, it showed we could check out the truck so we drove back to finally get it. Horrible experience to say the least.

Michael C. on

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Travis K. on

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Mona at Saver Self Storage was very helpful. I was treated very courteously. I will definitely recommend U Haul to anyone moving themselves. And in the Milton, Fl area, I would definitely recommend Saver Self Storage.

Amy C. on

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Friendly staff, great customer service!

Bob S. on

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ALINA T. on

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Debra T. on

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PAM A. on

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Trent M. on

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Robert B. on

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helpful and attentive to equipment needs and helped find the best value for my project. Excellent customer service. Would recommend to a friend.

CHARLES G. on

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Good customer service!

Patrick N. on

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Have the tool to assist lifting the trailer ready for use. No personnel working at the location.

chris G. on

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Kathy R. on

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I returned truck on half a tank just like I received it but was charged $17 for fuel. I only drove 13 miles. I will not he using your service again. This was a RIP off!!!

chris G. on

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