Customer did not leave a comment.Robert G.
Customer Reviews for Saver Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ROOSEVELT C.
Fast and cleanHUGO N R.
Parking light wad but not a big dealMichael B.
Great place, Mona went above and beyond for me. Couldn't recommend them enoughSamuel B.
Customer did not leave a comment.Nicholas B.
Stay with customers while they walk around truck looking for any dents or other types of damage.marian S.
Equipment was in great condition. Friendly service as usual. Mona is the best!william O.
No cruise control, 16 hours, cruise control removed. Truck poorly maintained. Gears grinding and multiple stalls.Abygale N.
TWO people connected the trailer at the pickup location. At the drop-off location there wasn't anyone physically able to help me take the trailer off and the foot plate was MISSING so I had to lift the 200 Ib trailer hitch off of the vehicle all by myself and it hurt my back.JOFFRY C.
Customer did not leave a comment.Barbara H.
Customer did not leave a comment.July R.
Equipment was in excellent condition. Friendly service. Great U-Haul location to work with.william O.
Customer did not leave a comment.edwin C.
Let renter know, before arrival, that the key is in a lockbox and the key can only be obtained after completed a portion of the sign-in processJoseph H.
Customer did not leave a comment.Monique R.
Customer did not leave a comment.Kenneth S.
Wrong email address on order 93030276.Judy C.
My only complaint about this entire move is that the truck didn't have cruise control, power windows and locks, or power mirrors. I realize that things like that cost extra, but I would be willing to pay an extra $5-$10 for every rental for little things like that. When you are moving by yourself, power mirrors and windows are extremely important time savers. It took me at least 5-10 minutes just to get the mirrors right because I kept having to get out of the truck and adjust it and then get back to check it. You could definitely recoup the money expended on these "luxuries". The cruise control alone would have made my 500+ mile trip so much easier. Other than that, my entire experience was great.Jeremiah N.
Customer did not leave a comment.Barry W.
Truck was really dirty in cab. The seats, handles, knobs, steering wheel, etc. was like it has never been wiped down or cleaned. We wiped down what we had to touch in the cab being cautious with the pandemic and all the wipes were instantly brown. The location was good and the person who was on site was very helpful and informative.Julene W.
Mona was very helpful!DEBBIE D.
Great customer service, even though we were 45 min late, we came from a different time zone and didn't calculate that in. We did not get charged extra.Linda B.
Customer did not leave a comment.Michael B.
24/7 pickup doesn't work well. Why is it still tied to a time if it's 24/7? I should not have to make a 25 minute phone call just to pick up my truck when I have 24/7 pickup. I should be able to pick up any time 24/7 without sitting on hold just to pick up a truck.David S.
The people at Milton store are wonderful.Christine B.
Customer did not leave a comment.Shaun M.
The gal at our drop-off was super.Christine B.
Customer did not leave a comment.Brittany B.
Customer did not leave a comment.David K.
Customer did not leave a comment.Margaret S.
They located the truck size I requested.Heather C.
Mona Bell provided outstanding service, courtesy and efficiency. Have more representatives like her to improve.Michael A.
Always a pleasure doing business with Mona.william O.
Customer did not leave a comment.Joan C.
Customer did not leave a comment.grady B.
I was told I'd be able to park the truck with my car on the auto transport to be able to load the UHAUL. That was incorrect information. The person that runs the drop off location in Dickinson, TX called to ask me to drop it off at another location since this one was full. He told me how to properly load my haul with that trailer(which was that it had to be taken off to remove the trailer / auto transport. He found me a drop off location still open to leave the trailer and my car for the night.Heather C.
Customer did not leave a comment.STACY B.
Thank you so much, Mona!Charlie O.
Customer did not leave a comment.Spencer B.
Customer did not leave a comment.Chris G.
Problem with app upon returning; couldn't upload final mileage/gas picture.Richard S.
Mona is the best. I recommended her location to a friend.william O.
Mona was outstanding and helpful. Truck was great! Drop off location was smooth and fast.Michael A.
Customer did not leave a comment.bryan N.
Customer did not leave a comment.Jeff A.
Customer did not leave a comment.william O.
So easy to drop off rented truck and trailer. Great staff.Enrique S.
Great customer service.Ed L.
They provided fast and friendly service that is beyond compare. I was on the road in no time flat thanks to the help of the attendant.JESSE M.
Mona is the best. There was a problem with the tie down straps on the car hauler. She called her U-Haul maintenance/repair person (Mark, I believe) and he met me at my house to fix it - IMMEDIATELY! Wow! That was service of the highest quality. Love dealing with the home town U-Haul dealers!william O.
Customer did not leave a comment.shane N.
Saver Storage was by far the easiest dealer to work with I have dealt withstanley S.
Customer did not leave a comment.Mona B.
Customer did not leave a comment.Troy L.
After hours drop off. No problems. Called next business day and staff was helpful and friendly.David H.
Customer did not leave a comment.Keith V.
Everything was great. Mona Bell was super nice and helpful. Would definitely be a returning customer.Janet C.
Mona was outstanding. The best customer service I've had in any industry. The Uhaul system was down and she worked tirelessly until we were on our way and satisfied. Cannot day enough great things about Saver Self Stirsge in MiltonEthan W.
The attendant was very friendly. She smiled and came out the door to great me. Check out was quick and easy.Twilla B.
Customer did not leave a comment.Christopher K.
Customer did not leave a comment.mickey-norris S.
The person there was very friendly and helpful. I would definitely recommend using this location.LINDA B.
Customer did not leave a comment.Emily J.
Customer did not leave a comment.LeAnn S.
Customer did not leave a comment.william H.
Keep doing what you are doing. The representative that served me was very kind, friendly and helpful. When initially she did not have what I needed, took it on herself to call other locations to help meet my need. To me, that's going beyond the call of duty.LESTER J.
Excellent service as usual!william O.
Customer did not leave a comment.Debra J.
My first time dealing with this location. Very friendly staff.Steve D.
Customer did not leave a comment.Marsha R.
Nothing, great job! Super fast in and out service, thank you!Don C.
Customer did not leave a comment.Timothy M.
Mona was very Friendly, courteous and very professional. She listened to our needs and recommended equipment that would help me out the best. She did care about our project of moving. I would highly recommend her to all my family and friends and neighbors.Manuel V.
Ms. Mona was excellent to deal with. She really understood my needs and helped me perfectly. I Highly recommendManuel V.
Fast friendly and helpfulLee M.
Nothing Mona was awesome and explained everything , I did have a little trouble returning the truck on my iPhone , but once I figured out the location on it, the rest was a breeze .definately rent from there againBeverly M.
Customer did not leave a comment.Richard S.
Great experience. Real home town service attitude. Mona's the best!william O.
This was a great location. I have been renting from U-Haul for over 20 years. This move came with some unexpected stressors. And it was just a hell of a weekend. But reading from this location was a great decision and it took some of the pressure off. If you are in In Milton or in this area. I highly recommend you going to this location.Joseph H.
They told me I had to pay the $5 safe move charge stating it was an environmental fee. However, I knew this was incorrect as I had already declined it when I made the rez online. Fifteen minutes later I just went back online there at the UHaul office and paid online to avoid the charge. ?? Then she told me that they charge $10 to hook trailer to my car, which I did myself.Paul B.
Customer did not leave a comment.Richard S.
Wonderful people to work with at this location. Mona is the best!william O.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Christina V.
Customer did not leave a comment.PAUL G.
Wonderful customer service.AJ H.
Customer did not leave a comment.Louis C.
Customer did not leave a comment.Jim S.
Everything went perfectly. Very happy with service.Teresa Y.
Your central contact from 1-800 number was difficult to understand, gave me the wrong phone number for Milton office and told me truck would be available at 8am but office didn't open until 9am. I would have liked to rent a hand truck with straps but the only shown in your advertisement was the plain model. The Milton office had one available but by that time I had already purchased one. The online advertisement shows the plain hand truck with sign "rent me for $7.99" but the price quoted was $10. The manager was very helpful at Milton.Mildred A. B.
Customer did not leave a comment.sUE M.
Customer did not leave a comment.Dawn M.
Mona was awesome! Give that woman a Christmas bonusCHARITY L.
Very pleasant experience with local, homelike flavor to the establishment and the people working there.william O.
Customer did not leave a comment.Sara H.
Customer did not leave a comment.Ramona D.
I would recommend this location for anyone in their area. Since I had to travel from an adjacent city they let me pick up early.Reba G.
Customer did not leave a comment.George V.
Customer did not leave a comment.khalid A.