You call me a day before I move to tell me you do not have the truck I reserved. You offer me something far away. I then in return have to get a smaller truck and should have been offered a discount since you screwed me on the truck. I get to Savon and they told me I needed a code to a lock box. Someone should have told me. This whole experience was horrible. You will never get my buisness again.melissa M.
Customer Reviews for Savon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Eliesel L.
Lorenzo and the person at Sav.on were helpful & kindJill M.
Customer service was very hard to reach, I was also charged an additional fee for something I didn't even purchase on top of having to purchase a 300$ replacement key and being stuck in 90 degree weather for 4 hours after being mugged. trying to get a hold of customer service was impossible being a first time customer I just found my experience to be extremely terrible. Even when I did speak to someone from the local locations about returning late because I was in the process of replacing the key, they were extremely rude. Now I'm being charge an additional 50$ for I don't even know what and it has over drafted my account. With times already being tough and being in the process of moving to a new place, this company made my experience even more uncomfortable than it already was. Unfortunately, I would not recommend because there is no type of customer service to accommodate customer needs. This was an unpleasant experience overall. My apologies.Erica L.
Vehicle smelled strongly of marijuana,. We had to keep the windows down. Otherwise it was clean. We requested an appliance dolly when we reserved online. When we went to pick up the truck, we were told that the dolly had been given to someone else.Stephen M.
Customer did not leave a comment.Zachary L.
Customer did not leave a comment.Nathan S.
Customer did not leave a comment.Kenneth S.