The rep was very friendly and knowledgeable and helped me with any questions I may of had. Overall good customer service.Michael D.
Customer Reviews for Scorpion Buildings & Carports LLC
(U-Haul Neighborhood Dealer)
Abilene, TX 79602
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat-Sun: Closed
Special Operating Hours
- 5/20/2022 - 5/23/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, it all went smoothlyRobert J.
Customer did not leave a comment.Mary D.
Quit being dicks with your customersBilly P.
Customer did not leave a comment.Mechaela S.
Customer did not leave a comment.THOMAS C.
Service was great! The building looked a little run down. I'm not sure how it compares to other locations because this was my first time using Uhaul.THOMAS W.
Customer did not leave a comment.Mary H.
They were super friendly and as quick as they could be. Uhaul was having network issues but she stayed patient and it done as quickly as she could. Great serviceDylan W.
Quick service and easy drop off.Gregg V.
Make your computer system accurate. I booked my tow dolly online but when I got to the location they didn't have any, U-Haul rep said, "you can't trust the online system". Only one guy working the counter so I had to wait in a long line to find out that I couldn't rent at that location. Drove to new location where the QR code reader wouldn't work. Had to fill out rental agreement again. What's the point of having as online rental system if it doesn't work.Kevin E.
Customer did not leave a comment.Penny D.
The reservation process is troubling. Reservations made through web but locations had no record. Wasn't sure if I had a truck until the last moment. Reps were courteous and helpful.Tim M.
Customer did not leave a comment.Kelley K.
Most helpful and accommodating. Very pleasant experience.WYMAN M.
Your system, not theirs, needs you to work the bugs outta the scan process..the lady there was very helpful but it even gave her grief...put in a fail safe for when you're system craps outBenito V.
Customer did not leave a comment.DORA U.
Customer did not leave a comment.John G.
They were more than helpful, and very professional.Jared M.
Pricilla and her team were there to great me when I arrived and got me Unhitched and checked out quickly. Great customer service.JANET S.
Nothing you were friendly professional can't ask for anything moreDonnie H.