I had to wait for them to open even though my pickup appointment was at 9am, the guy strolled out of his RV half asleep and opened the doors at 9:05 after I called the office, knocked on the door, etc. When trying to drop off the trailer, I was told they couldn't receive it because of a load of trucks they were getting at the same location I picked it up at and told me to take it back to another location and I was charged a fee for dropping it off at a different location. I'll never use this location again and u haul should consider whether this location reflects their own business policies.
SCOTT B
Customer Reviews for SD Trailers RVs And Trucks
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was amazing. Very friendly and helpful through the entire process. I would highly recommend them to all my family and friends. I'll definitely be back as needed.
Brian BVery good customer service. Very helpful and answered my questions.
Debra BPatty is knowledgeable and a superstar
WILLIAM DU-Haul staff were very professional, courteous and helpful.
Mike GThe lady upfront was super friendly she make the process of dropping of the trailer super easy, thank you :)
Juan DExcellent!!!!! customer service in the future if I ever needed a U-Haul to move things, I would definitely come to your location I was very happy with the Service at your location at your location the staff there was excellent and they answered all my questions that I needed thank you so much.
BRIDGETTE SPatty was very helpful and communicated clearly all the requirements.
Alexander B⭐️⭐️⭐️⭐️⭐️
SALAM DKeep up the great work. This is the best Uhaul location I have ever visited!!
MALCOLM CThe dolly was bigger than what we ordered and too heavy for what we needed. But they where out of the lighter smaller one. So it was hard for us but better than none at all.
TAMARA WEXELENT SERVICE I RECOMEND, THIS LOCATION, VERY FRIENDLY AND VERY GOOD PRACE.. THANKS
DOLORES PPatty, that works at this location was awesome! Whole process went very well
ROLFE DThis was by far the smoothest u-haul rental I’ve ever done. Quick easy and convenient.
CHAD WNo one was in the office when we arrived. No one answered the phone either, but I left a message explaining that I was dropping off the trailer. I received a receipt the next day confirming the trailer was received.
DAVID VThis was a fantastic experience. Very easy to work with. Will definitely recommend!!
EDUARDO G