Customer did not leave a comment.Paul D.
Customer Reviews for Sears Hometown Ontario
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.kye Y.
Customer did not leave a comment.Frank P.
Customer did not leave a comment.Tracy B.
Customer did not leave a comment.steve K.
Customer did not leave a comment.jonnathan H.
Never will I use uhaul again!! Beware of one way trips, they don't give deposits back. Uhaul claims there is no deposits on one ways. Don't rent from Jason in Idaho, he's a royal asshole and customer service is poor!!Marsha D.
Customer did not leave a comment.AVONNE J.
Customer did not leave a comment.Stephanie M.
Great friendly service, thank youJames S.
Kyel Wilson, tyhe young man who helped us was beyond outstanding! He was knowledgeable,, friendly, competent and supportive! The location of his store was in Ontario OR.Michael C.
The person was super nice and explained the entire process to us.winema W.
Great job!tom O.
Customer did not leave a comment.Shelley S.
Customer did not leave a comment.Andrew O.
Customer did not leave a comment.Travis B.
Rental truck was scheduled for return to location at 2pm.. During our travel my husband that was following me in uhaul had mechanical issues we had to do some back tracking putting us behind schedule.. that being said we needed about 3 more hours.. called 800 number to ask for more time and they said we would have to ask the location of drop off of that would be okay. Called drop off location they closed at 4pm we needed til 5pm. They did not offer an after hours drop off. They said they did not have anyone needing truck so that would be okay to drop off in morning.. the next morning we dropped off truck and they never said anything about charging me for another day. I only needed truck 3 more hours. They did not offer me to just drop off at 5 after hours. Which I could of done. Instead truck sat at my house until next morning when they opened.. so I got charged for another whole day plus the insurance. When I did not use the truck for a whole day I used it for 3 hours over over original scheduled drop off. Now telling me to bring it in morning isn't giving me another day of rental. When I called they should of told me sorry your going to be charged another day so you have until 2pm not bring it in morning and then charge me for another day that I didn't even have truck for.Nicole C.