Sears Hometown
(U-Haul Neighborhood Dealer)

229 reviews

14283 N Fenton Rd   Fenton, MI 48430

(810) 936-0196

Hours

  • Mon-Sat: 11 am - 5 pm
  • Sun: Closed

Contact Us

(810) 936-0196

14283 N Fenton Rd
Fenton, MI 48430

Hours

  • Mon-Sat: 11 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great experience. Thank you.

Lynn K. 
Rating:
5.0

Customer did not leave a comment.

Chase S. 
Rating:
3.0

Customer did not leave a comment.

Cierra G. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

GREAT

Dave R. 
Rating:
5.0

Nothing

Dave R. 
Rating:
1.0

Terrible. I dropped my uhaul off in perfect condition with trailer attached and whoever detached trailer broke the uhaul and they are now trying to get me to pay for damages. Terrible, terrible place.

BREANNA KAREN-LA M. 
Rating:
5.0

Mike did a great job getting me set up and loaded. We had no issues with the tow dolly during our trip to Odessa, Texas.

Glenn C. 
Rating:
4.0

Customer did not leave a comment.

Ralph M. 
Rating:
5.0

Customer did not leave a comment.

Kristian K. 
Rating:
5.0

Customer did not leave a comment.

LARRY G. 
Rating:
4.0

Customer did not leave a comment.

STEVEN HOWARD D. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

DEBRA LYNN R. 
Rating:
3.0

The online pick up and drop off system sucks. It really should tell you to take pictures of everything before you get started since you have to post the image from your gallery.

Jack D. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
4.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Truck wasn't prepped with the furniture Blankets I prepaid for, AND wasn't told you have a two hour window to pick up rental. So. Mine was cancelled. MASSIVE delay in our day.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Williamglen N. 
Rating:
3.0

I reserved my truck at the U-haul store in Fenton where I expected that supplies would be available. My reservation was changed to a different pick up location that did not have the blankets we needed. I was sent to an additional location based on what the Uhaul computer said to pick up more blankets and they also did not have enough blankets. Then I was sent to a 3rd location! I was short blankets for my move. I had lots of work to do and all of the running around was stressful.

David M. 
Rating:
5.0

Everything went well I would recommend this location.

Gary S. 
Rating:
3.0

Customer did not leave a comment.

Leia K. 
Rating:
5.0

Customer did not leave a comment.

Doug W. 
Rating:
5.0

Customer did not leave a comment.

CARRIE ANN K. 
Rating:
4.0

Customer did not leave a comment.

Todd J. 
Rating:
3.0

Customer did not leave a comment.

BRITTANY ANN H. 
Rating:
5.0

Customer did not leave a comment.

Amanda O. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

The guys at Sears Hometown are the best. Always helpful and knowledgeable.

James S. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Trice B. 
Rating:
4.0

Customer did not leave a comment.

Carl D. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
4.0

Customer did not leave a comment.

JAY C. 
Rating:
5.0

Customer did not leave a comment.

Cindy D. 
Rating:
3.0

I was over charged for the utility dolly. I was charged twice and charged for 2 days. Please review what you are charging before submission.

Felicia D. 
Rating:
5.0

Customer did not leave a comment.

Sandra D. 
Rating:
5.0

Simple easy and quick process to rent at this location. Great customer service as well.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
2.0

They didn't know anything and it took over an hour.

Kelly J. 
Rating:
5.0

Customer did not leave a comment.

Teri H. 
Rating:
4.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
4.0

Roof leaked, thus my boxes got wet and thus the stuff fell out and broke. Vehicle was nice and clean. Easy to drive for a short girl. The office guys were friendly

lynn L. 
Rating:
5.0

Customer did not leave a comment.

william K. 
Rating:
5.0

Easy working with these guys. Helped to transfer the car carrier to my Motorhome!

allen J. 
Rating:
2.0

Trailer tire was wore past wear line the trailer was covered with mud when I asked about the mud I was told I would not be charged but no notes where put in. I was asked about safe tow I declOnes it and they added it anyway.

jerry N. 
Rating:
5.0

It was great!

DEANNA C. 
Rating:
2.0

Everything went fine with a normal rental procedure, except they did not provide any information on cleaning of truck upon returning. I folded blankets and the truck looks clean. Then, they charged $25 for cleaning. If this cleaning cost is a permanent cost, they should add it to the cost estimate and provided to customers at rental agreement.

Mehrdad Z. 
Rating:
5.0

Customer did not leave a comment.

curtis A. 
Rating:
5.0

Customer did not leave a comment.

david B. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

KIRSTIN T. 
Rating:
5.0

Customer did not leave a comment.

amy G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer R. 
Rating:
5.0

Service was great

Steven S. 
Rating:
4.0

Customer did not leave a comment.

DALE F. 
Rating:
5.0

Customer did not leave a comment.

Jim T. 
Rating:
3.0

Customer did not leave a comment.

Henry C. 
Rating:
5.0

For the area manager who tried to change my drop off location after rental. No customer should be subject to Uhaul changing drop off location by 50miles one way and trying to extort extra money out of a customer. The pick up and drop off locations are excellent customer service,. Management person out of Milwaukee gets a Zero.

Erik B. 
Rating:
1.0

Terrible service I steal a week later I'm waiting for my receipt and all they seem to send me is an estimate I will never recommend U-Haul again I need a receipt for my company to reimburse me terrible experience still haven't received it

john C. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

david O. 
Rating:
5.0

Customer did not leave a comment.

Dale S. 
Rating:
5.0

Good guys there. Nice place

Harold A. 
Rating:
4.0

Customer did not leave a comment.

Erik M. 
Rating:
3.0

windshield was filthy. outer mirrors not adjustable, made driving on expressways difficult. unable to see if vehicle behind us.

robin R. 
Rating:
5.0

All is well. Refrain from changing your services.

Jim G. 
Rating:
3.0

Agent said they were not a full service location and I had to hook up trailer and secure my car on the trailer myself was told u haul would do it for safety, just before pickup they changed pickup location.

Erick S. 
Rating:
5.0

Very flexible and help when we needed to reschedule due to an emergency

Steve P. 
Rating:
4.0

Cant rate well, I just dropped off the truck there.

charles P. 
Rating:
4.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Great location

JOSHUA D. 
Rating:
5.0

Customer did not leave a comment.

Brent W. 
Rating:
5.0

Customer did not leave a comment.

Dan R. 
Rating:
4.0

The online pickup was a huge pain and took 45 minutes to complete. I will never do that again

TARA K. 
Rating:
3.0

Customer did not leave a comment.

Paula S. 
Rating:
4.0

Customer did not leave a comment.

BRIAN W. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
5.0

Excellent adventure in moving!!!

Mitchell D. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
4.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

Bruce L. 
Rating:
5.0

Customer did not leave a comment.

Greg V. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
4.0

Customer did not leave a comment.

David O. 
Rating:
3.0

Be more efficient, smile more and have everyone on the same page

Po H. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Smooth 1300 mile trip.

jim L. 
Rating:
5.0

Customer did not leave a comment.

Gerald M. 
Rating:
4.0

Make sure agents don't ask customers where they moved to and/or assume where a person moved. It's personal business.

Kanday C. 
Rating:
5.0

Customer did not leave a comment.

David O. 
Rating:
5.0

Customer did not leave a comment.

HEATHER G. 
Rating:
5.0

Customer did not leave a comment.

Adam F. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

The truck was clean, but stunk like cigarettes.

Ameet V. 
Rating:
5.0

Customer did not leave a comment.

TOM B. 
Rating:
5.0

Customer did not leave a comment.

James B. 
No reviews have been submitted for this location.

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