Everything went good. I would definitely use there service againMARK M.
Customer Reviews for SEC Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.COREY A.
Customer did not leave a comment.MICHAEL R.
Have people in place that know the business in an out. Anyone that is a franchisee of U-Haul is an extension of you. I have been lied to for price I was rushed and was miss leaded. I am not satisfied. This was a horrible experience. Shawn is unprofessional, hung up the phone, Ignored my calls and did not communicate. I have voice recordings and proof of what she lead me to believe. I reiterated 3 times â€œwill I be charged etcâ€ she assured me I will pay only the difference etc.MALIK H.
They made renting a breeze and we're extremely helpful. We really appreciated the customer service that went above and beyond what we see in other circumstances! Thank youWendy and Kent D.
I would like to be contacted by a representative about my experience at the McKenzie, TN location anytime after 3 p.m. any day of the weekMICHAEL L.
Keep on doing things this way!CINDY H.
Customer did not leave a comment.MELANIE N.
Customer did not leave a comment.JOAN R.
Customer did not leave a comment.Latisha R.
I chose this facility because the website claimed it was open from 7am to 7pm on Saturday. It was not open at all. I got there at 11 am and it was a ghost town. I finally figured out what to do and then spent almost half an hour getting the key to the truck from the lock box. Considering that I had thought I had already provided the required data, only to have to go through the entire process again. Wasted 45 minutes of my time and I only had 6 hours to start with. I will have to really think about who I will use the next time I need to rent a truck. Probably won't be U-HaulJohn W.
She went above and beyond to assist me in every way possible. If I ever need services again I will definitely be going back and recommending her to all my friends and family. ABOVE AND BEYOND!!! She deserves a raise!!TAMMY B.
App would not let me pickup. Had to call and wait on hold for over 30 mins. The person who helped me was awesome.Zachary R.
Customer did not leave a comment.MARQUETTIA B.
The staff at this location were fantastic.Violetta T.
Nothing, service could not be better. Shawn is awesome!RALPH J.
It was a good experience an I will use them aginMark M.
Customer did not leave a comment.MATTHEW B.
Customer did not leave a comment.ROBERT G.
Customer did not leave a comment.DOYLE A.
Customer did not leave a comment.SHARON T.
Customer did not leave a comment.George V.
I was able to rent a truck at the last minute for picking up a mattress, the rental place was immaculate and very friendly!Brian F.
Customer did not leave a comment.Gregory C.