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renevia j
Customer Reviews for Secondhand Sam's
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sam was FANTASTIC. Super friendly, helpful and full of joy. ⭐️⭐️⭐️⭐️⭐️. Would highly recommend this location to anyone looking for a rental.
SCOTT NVery. Good. Service. Nice friendly people.
michael lThank you ,truck done great ,clean .
cecil kWas suppose to have a truck from Park and Store and the afternoon before I was scheduled to pick it up, which I reserved weeks ago called and said the people that had it the day before me decided to keep it longer. Which is bullshit.I was suppose to move my family and entire house the next day across the state and had no truck now. Why was my reservation taken away bc someone else screwed up. Secondhand Sam’s was able to get me a truck and saved the day. I greatly appreciated Sam’s help
Lee OSam very nice man
Jimmy D10000/5 Sam saved our cross country trip Me and my brother broke down by a gas station 2 days before Christmas and with no way to get to get to our destination. Sam drove all the way to pick us up, helped us set up the trailer, and guided us to for all of it (he even gave us a discount). I've never drove a uhaul before but he made sure I had what I needed to know before leaving. He was super kind and without him we probably would have spent Christmas at a gas station. Truly a blessing.
austin mSam is the best!! He was courteous and made the experience easy for us going above and beyond to accommodate our reservation over the holiday.
Donald BGreat and friendly service. Owner went out of his way to be respectful. I will be returning!
Andrew DWonderful manager at Sam's. He was very kind and helped me figure out the best way to complete my move. Will go back when I need a Uhaul truck in the future!!
LYNDA HSam alwats treats us right.
Jesse PThey do an awesome job very knowledgeable
SAMMY Jthey take time and very knowledgeable of the whole process
SAMMY JSecond Hand Sam's is the Best! I have already recommended him to a friend. Top Notch Service Provider!!!
Gary BWonderful people
SAMMY JExcellent service and the cleanliness was exceptional
James JEverything was great
Steven Fthey do what ever they can to make it a good experience
SAMMY JVery helpful and Friendly.Love Sam there he was great.
ashley aGoing out of the way to help people
SAMMY Jgreat place nice people they are there to help
SAMMY JEveryone super nice
SAMMY JEveryone very courtesy
SAMMY JSam was wonderful! What an awesome experience!
MARY SSam was a pleasure to work with.
Edward BBest people ever
SAMMY JTruck had no A/C - wasn’t told until I came to pick up the truck. I could have made other arrangements if I had been told earlier Truck leaked and ruined furniture. The whole reason I rented this rolling oven was to protect the furniture from rain. Terrible experience, terrible product and terrible customer service
STEPHEN SWe’re nice people
SAMMY JEasy in and out
SAMMY JThis is my second experience with Secondhand Sams. My equipment was ready and already loaded for me to use. Everything was handled online and very convenient. I highly recommend this location.
Glenda RN/a
MICHAEL DSecondhand Sam's staff were great!
Deborah MSam was excellent. He made every effort to make the rental easy. Made sure I was hooked up correctly and was very happy to make the rental a good experience. Highly recommend.
John JSuper nice Personnel everyone trying to help
SAMMY JThe owner of the establishment was wonderful and very helpful.
Tammy DEasy In and out quick on paperwork
SAMMY JEffective and friendly
WILLIAM DVery nice people so kind went out there way to help
SAMMY JPrice per mileage was high. I returned the truck back to the same location so a round trip. 2 day rental cost me almost 1,000.00.
Hope SSam was extremely nice, made the process so easy when I didn’t know what I was doing!
Devin Cclean and easy people the best
SAMMY JGreat customer service
Teresa PGreat experience….very accommodating personnel!
Robert GCustomer service great
SAMMY JNot a thing
MICHEAL SAwesome personnel as we returned it
SAMMY JSam was great! Helped me out when i needed a truck!
Christopher LBest place ever
SAMMY JBest in the whole time
SAMMY JNot a thing friendly family atmosphere good service excellent experience
vestes sEveryone was wonderful
SAMMY JThe original location would not take the trailer. They sent me to Secondhand Sams in Jasper, AL. He willingly took the trailer & was very accommodating.
barry cNothing all was good
jeff l