Customer Reviews for SecurCare Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of SecurCare Self Storage

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John G.
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Customer did not leave a comment.

Edward C.
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Shareka was extremely helpful in the check out and check in of the van we rented. Evening went very smoothly and the facility couldn't be in a more perfect location. Thank you.

KEVIN B.
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I think the Gas Tank should be FULL when I get it. (Mine was completely empty by the way.) And then before I turn it in I should make it completely full and if not i get charge accordingly!

jon S.
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Customer did not leave a comment.

Sonya T.
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Tabitha F.
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Heather S.
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Kristof L.
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If you are going to allow a rental to start at 1:30pm, you should make sure that the location that you direct your customers to is actually open at 1:30pm. As well as not starting the rental until the location is open at 2pm instead of 1:30.

luther C.
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Customer did not leave a comment.

Michael C.
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Cliff S.
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Outstanding customer service Responsive, polite, efficient, truly a pleasure to work with!

William F.
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Got charged two times.. i put gas in the truck and was charged for gas.... it wasnt even filled up... overall just a trash facility.. wont be storing anything here going further either

Hakim D.
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Great customer service; quick and friendly.

RAJENDRA K.
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Truck was smelling so bad..... !

Carletta S.
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It was a little difficult to find because it was behind a car wash and the sign stated storage place and uhaul should be incorporated on the sign but overall the experience was good.

James A.
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Customer did not leave a comment.

Oleksii S.
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Karrie G.
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The staff was very friendly and very helpful.

Mark H.
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Customer did not leave a comment.

antonio J.
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Nothing everything was great and perfect.and my sales rep there the young way was very helpful and nice light the best salesperson I've ever seen thanks so much

Pierre H.
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Customer did not leave a comment.

Byard B.
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None necessary.

Robert W.
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Customer did not leave a comment.

Doug B.
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Patrick R.
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It was an easy and fast experience picking up and dropping off the van. Worked for what it was intended for. The cleanliness of the van did not bother us (dirty floor mats) but had to be mentioned.

Robert C.
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Customer did not leave a comment.

Matt P.
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Kim M.
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The girl who helped me rent the truck was super nice and helpful!

Tim B.
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Customer did not leave a comment.

shielle M.
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Customer service was poor. The gentleman that helped me was rude and made me feel like I inconveniencing him. He didn't want to check the rental van in as soon as I returned it to the location, which I found odd.

Jordan C.
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Great customer service and friendly people!

Ryan E.
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customer service was sub par

Mark W.
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Customer did not leave a comment.

heather S.
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When I called to book the U-Haul, I asked for and was told my reservation was at a different, MUCH more convenient location to my house. It wasn’t until we showed up at that location, we found out it wasn’t booked there. My father and my husband had to call around to all the local U-Haul locations to find our reservation as I was at work.

Emily B.
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Great customer service and cost effective.

Leo M.
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Customer did not leave a comment.

STEPHEN J.
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Great job guys

Lawrence D.
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Service was great, office Personnel was were courteous, professional and very helpful.

Barb M.
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Excellent service tart to finish.

John M.
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Customer did not leave a comment.

Benjamin G.
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Customer did not leave a comment.

john B.
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This was a great experience with very friendly and helpful associates. This will be our go-to location in the future.

Paul L.
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Customer did not leave a comment.

Davant B.
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Brad H.
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FRANK W.
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Good experience. Would rent again.

Christie E.
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The young lady that help us (hate I didn’t get her name) was very friendly. Everything was ready to go and she answered all of our questions. Would definitely rent from here again!!

Debra B.
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Customer did not leave a comment.

Catherine B.
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The personal who had the vehicle ahead of me dropped off 45 minutes late. That's not the fault of the center, so I'm still giving them top stars. But it was a huge inconvenience to me. I noticed Uhaul charged the guy who brought it back a lot of money. Wish some of that ended up in my pocket! What a racket.

John C A.
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Customer did not leave a comment.

Jeff H.
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Great team!

Jeff H.
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Awesome bunch!

Steven S.
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Customer did not leave a comment.

MILTON M.
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Good job, thanks

Michael Z.
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The storage facility/Uhaul center was great. I would've appreciated Uhaul telling me that the facility was not setup to do the vehicle pickup through the online system. Had the storage facility not called to tell me, I wouldn't have been able to pick up the vehicle until 3 hours after I planned to move. Uhaul should be the ones telling me this.

Jeff H.
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Extremely helpful and friendly. Thanks to Ricky, I will not go anywhere else.

henry S.
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Nothing at all everything was clean fast and professional!

Vicky L.
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Customer did not leave a comment.

Richard S.
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RODNEY B.
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Great staff

Debra B.
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Customer did not leave a comment.

Alexis P.
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Not try to get customers to drop off U-Haul where they don’t want to.

Wyounda H.
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The service was quick and easy.

Dale J.
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Customer did not leave a comment.

mary J.
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Customer did not leave a comment.

Robert Z.
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This location did not have as many pads as we had reserved. Other than that issue, the counter person was helpful and pleasant.

Kimberly C.
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Customer did not leave a comment.

Alvin S.
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Great friendly staff. They are so helpful and compassionate better than a 5 star hotel. They are so awesome! I will recommend a friend in the future for this great service.

Stephanie T.
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I was charged twice what I was quoted. I had returned the truck with one notch less in gas than what I got it on and I was charged $20 for that. So to rent a 10' truck for 1 day I was charged a total of $84. Uhaul is definitely doing something wrong.

Linda S.
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Customer did not leave a comment.

Emily T.
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LARRY M.
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Zachary M.
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Nancy S.
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Patrick R.
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Pay back for over fueling if the mileage over sales two miles or four. You are stealing

Suzanne S.
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Nothing to improve upon. The service was friendly and knowledgeable and genuine caring to provide me with what I needed. The truck was perfect and drove quite well. Actually got better mileage than I thought and wound up putting in too much gas at the end. A wonderful experience overall. Thank you!

David F.
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Customer did not leave a comment.

Jameina F.
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Customer did not leave a comment.

Linda M.
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Tracia T.
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Wendell H.
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PHIL P.
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Charlene M.
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Angela T.
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Great Customer service.

Robert H.
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Customer did not leave a comment.

Pennie P.
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Brian J.
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Daniel C.
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I liked the self check in, very easy!

Carol W.
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Always helpful and friendly.

DONALD B.
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Customer did not leave a comment.

William O.
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Used the truck but had to be quick even though it said $20 a day they had someone coming to pick up the truck after 12hr so had to move the rest of stuff in cars. I also filled the tank 3/4 instead of half a tank and didn't get any reimbursement like I was told

Tamarcus K.
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Customer did not leave a comment.

Chad M.
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mark T.
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Robert P.
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Shalonda W.
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Luis C.
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DEMETRIOS P.
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Cleaner facility and equipment that works (gate doors climate control...)

Maxis D.
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Customer did not leave a comment.

Robert G.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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