Very pleasant check in person.
Ty G
Customer Reviews for Secure Insurance Group NEO LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service! Thank you!
ARRON LVery helpful
NATE LThe agent was friendly and helpful but there was only a small UHaul sign on the door of the insurance office where the pick up was to occur. I was not sure I was in the right location. Then I had to call a phone number to reach the agent to pick up the vehicle.
Mark KVery convenient
Bonnie SThis was a mobile pickup. Had I known I wouldn’t have accepted that. It was not my original location, I got changed to this location by U-Haul.
Jennifer SMy U Haul experience was great!!! The girl we worked with at 3031 Cleveland Avenue went out of her way to help us. I believe her name was Christy. Due to problems registering us, she spent about 45 minutes correcting the problem. The 10 foot truck we rented was clean, well kept up and easy to drive. Thanks
ROBERT S1 I got charged for a dolly that wasn’t in the truck and the miles that was shown on the paper work wasn’t correct and I got charges miles that I didn’t drive. So my experience was not a very good one.
La QBigger selection of trucks and trailors
Chris CNone
KEITH BContactless drop off but the site could have been more inviting.
KATIE SDealer was very friendly and communication was A+
Chris MWhen you go to uhaul.com to reserve a trailer on Sundays they don't open up till 9 but you can reserve one at 7 a.m. it doesn't say that on the website alder says it's you can start at 7 pick up and they don't open up till 9
Joey W