Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The young lady behind the counter was very sweet and kind. I would definitely recommend them and I will be using them in the future
William Gilmore
Rating:
5.0
Customer did not leave a comment.
Mandee Kendall
Rating:
5.0
Customer did not leave a comment.
Bill Brann
Rating:
2.0
THE TRUCK WAS FAIRLY CLEAN. TRYING TO CHECK IN ON LINE TOOK 2 HOURS. MY EDUCATED 63 YR OLD SISTER AND I ON TWO PHONES COULD NOT MAKE THE APP ALLOW US TO SIGN ON AFTER USING UHAUL.COM. FINALLY, AFTER MULTIPLE CONVERSATIONS WITH 3 REPS WE WERE ABLE TO CHECK IN. DURING THE DELAY, MY 3 MOVERS SAT WAITING WHILE ON THE 25.00 X 3 MEN PER HOUR THAT I HAD TO PAY THEM. WE SHOULD BE REFUNDED PART OF COST. THE REP HAD MANY, MANY WAITING FOR ASSISTANCE. SHE WAS GREAT. THE SYSTEM GETS A 0. JUST SAYIN......
GINGER MERRITT
Rating:
5.0
Kim is the best
Nicola Freeman
Rating:
5.0
Transaction was great and truck was in excellent condition. Very friendly and helpful staff.
Fred Smith
Rating:
5.0
very helpful staff
Kimberly Mills
Rating:
5.0
Everything was great!!!
GREG WHITEHEAD
Rating:
5.0
Customer did not leave a comment.
ARTHUR BUSH
Rating:
5.0
Customer did not leave a comment.
Lavaunsha Davidson
Rating:
5.0
Customer did not leave a comment.
ARTHUR BUSH
Rating:
2.0
Truck had nothing in it and was charged the same rate no matter whether it was 140 120 or the 110 miles we actually used. Theyve got to do better or pull uhaul out of this location
Neal King
Rating:
5.0
Customer did not leave a comment.
Margit Brackin
Rating:
4.0
Customer did not leave a comment.
Byron McNair
Rating:
4.0
Customer did not leave a comment.
Jeanene Gioia
Rating:
5.0
Customer did not leave a comment.
Blake Smith
Rating:
5.0
The lady was really kind hearted and very polite.
LARRY BONNER
Rating:
5.0
Great service
Joe Lyles
Rating:
5.0
Kim was so professional and nice I would recommend them anytime
James Cross
Rating:
5.0
Kim helped me out more than words can say.
Edward Bowman
Rating:
5.0
The very awesome woman that runs the desk is amazing!!
Joseph Hendricks
Rating:
5.0
Trailer towed well
Lindsay Scarrott
Rating:
5.0
Customer did not leave a comment.
Russell Creel
Rating:
5.0
Customer did not leave a comment.
Randall Tanner
Rating:
4.0
Customer did not leave a comment.
Jennifer Logalbo
Rating:
5.0
Have blankets available in trucks . Thanks
Greg Sutton
Rating:
5.0
Customer did not leave a comment.
Michael Thompson
Rating:
5.0
Front desk clerk was very professional and friendly.
James Marsh
Rating:
5.0
Customer did not leave a comment.
Wentworth Waldrop
Rating:
2.0
No we’re to park the truck and auto transport
Beth Kelley
Rating:
5.0
VEHICLE MAINTENANCE and safety issues.
NO DOOR MIRRORS, THEY ALL WERE COMPLETELY SHATTERED !
SHAKES WHILE DRIVING!
KRISTIE FEBLES
Rating:
4.0
Customer did not leave a comment.
Terry Cole
Rating:
4.0
Make sure the windshield is clean and not streaked.
Yvonne Smith
Rating:
5.0
Customer did not leave a comment.
David Jones
Rating:
5.0
Everything went smoothly Kim was very helpful and pleasant .
Kristina Shield
Rating:
5.0
Customer did not leave a comment.
JOHN KENNEDY
Rating:
5.0
Customer did not leave a comment.
Jeffrey Green
Rating:
5.0
Customer did not leave a comment.
John Quinn
Rating:
5.0
Customer did not leave a comment.
Brian McGuire
Rating:
5.0
Customer did not leave a comment.
WANDA SALMON
Rating:
5.0
Excellent service and assistance.
Chad Hester
Rating:
5.0
Customer did not leave a comment.
Brandi Smith
Rating:
4.0
Cruise control needs to be standard.
Nicholas Mize
Rating:
1.0
Was told by a customer service rep that I would not be charged due to my vehicles transmission breaking down. I was charged $22 for “late return” when in fact, it was actually returned the day it was supposed to be returned.
MICHAEL LOWERY
Rating:
5.0
Customer did not leave a comment.
Jeannie Munz
Rating:
4.0
It's 2022. Cruise control needs to be standard.
Nicholas Mize
Rating:
5.0
Customer did not leave a comment.
Edwin Carter
Rating:
5.0
Customer did not leave a comment.
David Drumgood
Rating:
5.0
Customer did not leave a comment.
JACQUELYN DAVIS
Rating:
5.0
Customer did not leave a comment.
John Quinn
Rating:
5.0
Great place. Easy to work with. Just great.
JOHN SWIM
Rating:
5.0
Customer did not leave a comment.
JOHN SWIM
Rating:
5.0
Customer did not leave a comment.
THOMAS PARKER
Rating:
5.0
Customer did not leave a comment.
THOMAS PARKER
Rating:
5.0
Customer did not leave a comment.
William Scott
Rating:
5.0
Customer did not leave a comment.
Darrell Hughes
Rating:
5.0
Customer did not leave a comment.
Chad Hester
Rating:
5.0
More than helpful. Real professional.
JOHN SWIM
Rating:
5.0
Customer did not leave a comment.
Michael Janzen
Rating:
5.0
The young lady that waited on me was very nice and professional
Clyde Lee
Rating:
5.0
Customer did not leave a comment.
Edward Letson
Rating:
5.0
Great customer service and very very nice and helpful
Carol Anderson
Rating:
5.0
Customer did not leave a comment.
MICHAEL JONES
Rating:
4.0
Customer did not leave a comment.
Joe Baumgardner
Rating:
4.0
Customer did not leave a comment.
TODD GILLREATH
Rating:
5.0
Same As You Did For Me
janie jones
Rating:
5.0
Customer did not leave a comment.
EDWARD LETSON
Rating:
5.0
Not a thing.
Allen Hesson
Rating:
5.0
Customer did not leave a comment.
Thomas Lawrence
Rating:
5.0
Fruit POPS wear mask
TIMOTHY SMITH
Rating:
5.0
Customer did not leave a comment.
Timothy Willingham
Rating:
5.0
Customer did not leave a comment.
Melissa Worthington
Rating:
5.0
Customer did not leave a comment.
Carl Chando
Rating:
5.0
None
Autumn Nation
Rating:
5.0
Customer did not leave a comment.
Linda Turberville
Rating:
5.0
Customer did not leave a comment.
Robert Suggs
Rating:
5.0
The lady there is fabulous! So nice and helpful.
Darlene Snider
Rating:
5.0
Customer did not leave a comment.
Donna Lawrence
Rating:
4.0
Customer did not leave a comment.
Emily Wells
Rating:
5.0
Very nice lady that assisted with rental. Convenient location. Will be using again until I purchase a pickup truck. Rented on line and UHAUL sent me here. So glad they did!
Darlene Snider
Rating:
4.0
Customer did not leave a comment.
LEONEL FELIPE MANUEL
Rating:
5.0
Maybe offer blankets for customers.
Susann Hamlin
Rating:
5.0
Customer did not leave a comment.
Bob Croteau
Rating:
5.0
Kim was AWESOME!!! She went above and beyond to meet our needs!!! She definitely deserves recognition
William Sullivan
Rating:
5.0
Customer did not leave a comment.
Valerie Benford
Rating:
3.0
Some training needed here, confusion on the rates and when the vehicle needed to be dropped off.