Nothing keep up the great workCONSUELO M.
Customer Reviews for Security Mini Storage III
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Derrick P.
Customer did not leave a comment.Ricky W.
The customer service representative at this location was awesome.. she went above and beyond to help me with the equipment rentalJEROME E.
Unfortunately, no one was available onsite during normal business hours. However, someone was available by phone for drop off.Christopher A.
Customer did not leave a comment.DUANE Z.
Yes I would recommend the storage I had no problems had my items there for over 3 years thank youPORTIA J. | Overall Experience
Location was clean but it's an old building that could use an update.Kali T.
The lady that checked us in did not no anything about the trailer. The trailer was so rusty, the ratchets needed maintenance to use the trailer.karen R.
Give a coke in this heat.JAMES H.
Water got in the unit and ruined several pieces of furniture.JIMMY H. | Overall Experience
Customer did not leave a comment.RYAN K.
The young lady was so very helpful with the return of the truck. Thanks so much. The ClarksTOWAN C.
She was very professionaltandy R.
Excellent thanksMark H. | Overall Experience
Agent on site was very polite and knowledgeable.LARRY P.
Customer did not leave a comment.Dante B.
Customer did not leave a comment.Carol O.
Customer did not leave a comment.Candice J.
Customer did not leave a comment.Charles G.
Customer did not leave a comment.LaDerricka N.
Customer did not leave a comment.Shirley J.
Customer did not leave a comment.TERRY W.
Customer did not leave a comment.NATASHA H.
Customer did not leave a comment.JACKIE C.
Customer did not leave a comment.Keiara R.
Employment wasn't on site at specific time., nor were they prompt to process reservations. Neither pick up location or drop off location.Michael P.
Everything was satisfactoryCYNETHIA J.
No real help, only employee could barely print a paper. Dirty building, probably the worst UHAUL Location I've ever been toDavid R.
Customer did not leave a comment.Amanda W.
The equipment was fine. The staff was very sketchy. I'm filing a complaint. My front bumper was damaged.Lasandra T.
Customer did not leave a comment.Steven P.
Customer did not leave a comment.Kirk S.
WAS SUPPOSED TO PICK UP ON UNION AVE IN MEMPHIS, GOT THERE AND HAD TO GO BACK 20 MILES TO WEST MEMPHIS. 2ND TIME IN A FEW YEARS THAT THIS HAS HAPPENED.LOYD B.
I originally reserved a truck at Summer Ave location but got an email saying to pick it up at another location that was further away and 2 hours past the time I reserved.....Changed to Union Ave pick up and arrived to find that there was not a truck for me....had to drive to West Memphis Arkansas to pick up the truck....It was dirty with mud all over the floor board of the truck.....I had to return back to Memphis to pick up the things I was moving and go back through West Memphis on the way to my destination. It was a nightmare! The Union Avenue people were nice and helpful but they did not have internet or phone service and it was difficult and time consuming trying to find another truck for me! Poor poor impression of your companyShari C.
Check the trailers that you receive to make certain they are fully functional. The light harness was broken and if I had not inspected it I would have been driving a dangerous trailer. In addition the trailer was rather beat up.JOHN F.
Customer did not leave a comment.Nicholas S.
We had to turn it in at 8 and they didn't open till 9:00. I couldn't get WiFi to work so I had to wait a long time on phone to find out what to do but other than that it was fine.Joseph S.
The U-Haul location was was not RV friendly and the equipment was damaged and the check seem to be more concern about her in store daycare than the U-Haul equipment. I will not use U-Haul again??Julius M.
Customer did not leave a comment.EMMANUEL F.
Customer did not leave a comment.dixon J.
There was no hassle. The two explained everything to easily and in a timely manner. Also the price was excellent compared to other storage facilities I have been to!!Privacy R. | First Impressions
Customer did not leave a comment.SHAMERE G.
We has to wait over an hour to pick up truck because the girl went to lunch. She did not do a walk thru inspection with us on the truck. We had a low tire the drivers window was off track and the back of the truck was filthy with paper and looked like dog food.LIZ W.
Customer did not leave a comment.David T.
But the toll-free U-Haul representative Ranted me a storage unit with the facility doesn't even have and this is happened several times prior the storage facility Told me!!!!!! Very time-consuming and frustratingnorman W.
I dropped the Dollie off during business hours and the office attendant left before checking me in. I left the Dollie and put paperwork in box but days later I received a call asking when I was going to drop it off.Nonda C.
Customer did not leave a comment.pierre B.
Equipment was in great shape, and customer service was excellent.BART V.
Customer did not leave a comment.RACHEL W.
Everyone there is very friendly, nice and professional. I had no problems.I would recommend this location to anyone.Willie A.
Customer did not leave a comment.NANETTE S.
Ensure the location is open diring stated times. I called and they told me they would be open until 5. I arrived at 440 and they were gone.Nakia T.
Woman who assisted me told me numerous times that I could get a credit for unused miles and if I returned the truck early. This information was not true since the one way reservations are a flat rate. Little upset by the incorrect info.John B.
They charged me 11.08 for cleaning and tge van was clean so this was bull crapCynthia W.
Customer did not leave a comment.Kathy A.
Customer did not leave a comment.CEDRIC C.