The young lady was very professional She was very helpful And she was very knowledgeable I wish the lady at 10 0 9 North Washington would take lessons from this one over here so she could get better customer service Thank you again for the lady at 2100 south Washington StreetERNEST G.
Customer Reviews for Security Mini Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.AUNNA A.
Bad tire, had a blowoutGENE R.
Customer did not leave a comment.Suzette B.
Actually be on site when knowing you have an appointment for a uhaul. I had to wait 30 min to get my uhaul. Unbelievable. Then when trying to ask questions the unit manager hung up on me. Very rude.Jesus C.
Ramp was not wide enough to load some things i had.DANNY R.
Have a clicker or sensor on the truck that will automatically open a gate if the truck will be locked in a fenced in area.GEORGE V.
Customer service was not the best. Kathy would not answer phone. It went straight to outdated voice mail. We arrived at 9 am as per agreement but she did not show up until @9:15. Kathy did help us get the best deal. Once truck was delivered back to sight, she would not answer door. Eventually she did as we were about to drive away. I have used U Haul for several years and normally customer service was always spot on.Shirley H.
More information needs to be given verbally instead of by text only. I didn't see the text messages until way after the fact.JAMES B.
Customer did not leave a comment.ADVIEL G.
Customer did not leave a comment.EZRA B.
Customer did not leave a comment.DAVID LEE L.
Customer did not leave a comment.Michelle C.
The lock for the key pick up is almost impossible to get off. Also, no one answers calls or returns them!Dalton R.
Customer did not leave a comment.Christina E.
Customer did not leave a comment.Israel M.
Customer did not leave a comment.JEREMY M.
I was over charged as I returned the Vehicle at the appointed and specific time.ISRAEL M.
Customer did not leave a comment.LORAINE G.
Customer did not leave a comment.Christina P.
Customer did not leave a comment.RANDAL JAY M.
I arrived to the location and the space to park the truck was behind a gate that I could not access. There are signs that state â€œdo not park any vehicles outside of the gate. So I had to wait for someone to leave the lot in order to be able to enter the lot to park the truck behind the gate.Kyle Y.
better hoursNICK S.
Customer did not leave a comment.Timothy G.
Customer did not leave a comment.stacy C.
Customer did not leave a comment.Bridgett G.
Great serviceBill R.
Customer did not leave a comment.John B.
Customer did not leave a comment.Jason H.
Customer did not leave a comment.Jerry S.
Customer did not leave a comment.Rodney H.
Customer did not leave a comment.Nellie M.
Customer did not leave a comment.Stephen P.
Everything was great good job.Juanita G.
No changes recommendedJolly H.
Customer did not leave a comment.Margo G.