Customer Reviews for Security Mini Storage
(U-Haul Neighborhood Dealer)

82 reviews

2724 US Hwy 117 S   Goldsboro, NC 27530

(919) 736-8908

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 736-8908

2724 US Hwy 117 S
Goldsboro, NC 27530

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Was extremely wonderful and all business was handled in a timely fashion. Absolutely great

marvin G. 
Rating:
5.0

The Uhaul truck was clean and operational. The staff and personnel at Security Mini Storage was helpful and courteous during the entire process...

James D. 
Rating:
5.0

Nothing the place is very efficient and very professional friendly atmosphere.

WALLACE W. 
Rating:
4.0

Customer did not leave a comment.

Sandra R. 
Rating:
1.0

Bad. The app indicated that I have half full gas but wasn't. I got charged way too much for gas in the end.

jerome B. 
Rating:
3.0

The windshield wipers we're far from operational. They were definitely a safety hazard. It was raining during the time of my move. In addition I filled the truck up to the half way mark and saw I was charged $18.55 for fuel. It was at the halfway mark when I started the truck. The receptionist told me she wasn't sure if anyone drove the vehicle (specifically a coworker) since I dropped it off Monday evening. She said she took a picture of the fuel line and it wasn't at half a tank. It's $18.55 which isn't much but it's the principle because I don't cut corners in life (military/ law enforcement background) an certainly wouldn't try get over on anyone. So no I wouldn't recommend this location to a friend.

Malik K. 
Rating:
5.0

Super easy

leeann M. 
Rating:
3.0

The back of the truck was not swept out; therefore, I had to sweep out the truck in order for me to avoid charges. I do not think that was fair to me, but overall, the experience was nice.

Danielle B. 
Rating:
5.0

Very professional and well organized.

Laticia D. 
Rating:
5.0

Customer did not leave a comment.

TIQUSHA P. 
Rating:
5.0

Customer did not leave a comment.

MARK C. 
Rating:
5.0

Customer did not leave a comment.

benjamin B. 
Rating:
5.0

Customer did not leave a comment.

Vanessa T. 
Rating:
5.0

Customer did not leave a comment.

lisa B. 
Rating:
4.0

Customer did not leave a comment.

RITA M. 
Rating:
5.0

Customer did not leave a comment.

Kenyatta W. 
Rating:
5.0

Great folks.

David M. 
Rating:
1.0

I initially made a reservation with Compass Self Storage (206 N Berkeley Blvd Goldsboro, NC 27534). I checked in online and they said 1 item was missing. I arrived to find out they gave my reserved truck to someone else. I also would not have the equipment I reserved. The employee was then really happy when she found me a smaller truck a few miles away. The other place, Security Mini Storage (2724 US Hwy 117 S) was better. I was given a truck with 1/2 tank of gas. I was told to return it with at least a half tank of gas. I was asked to be back by a time earlier than I expected. When I expressed concern, I was told it was ok because I was there first. Someone had a reservation too. Needless to say, I was not able to get all of my stuff moved and no longer have the men I hired to help. Absolutely horrible, horrible experience!

Misty R. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

The customer service and equipment was excellent. Amy Hales took care of our Every need.It was a pleasure doing business with security storage and U-Haul.

Phillip S. 
Rating:
1.0

You have misappropriated my email address and compromised the privacy of a customer by sending her transaction information to me. Please remove my email address from your databases immediately.

brianna T. 
Rating:
4.0

Well the sign said if you sweep truck out you would receive $25.00 back but if so I did not receive the money. But overall service was good .

Lori A. 
Rating:
5.0

Have more moving equipment at location

Lashanda H. 
Rating:
5.0

Thank you!

demonte L. 
Rating:
5.0

Customer did not leave a comment.

Emilio G. 
Rating:
5.0

Outstanding service

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Customer did not leave a comment.

prenell F. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Everything was fine

Delbert C. 
Rating:
5.0

Did my check in won't they helped get everything fixed. Great service

William B. 
Rating:
5.0

Customer did not leave a comment.

Tenisha M. 
Rating:
3.0

Customer did not leave a comment.

Bonita H. 
Rating:
5.0

The lady in Goldsboro was fantastic. The vehicle that I rented was completely disgusting. There found siver and long hair all over my clothes shoes and clothes, There was a big foot print on the windshield and the odors coming from that cabin area was ridiculous. That truck need a good cleaning before its rented out again. IT WAS COMPLETELY FILTY.....

Erika T. 
Rating:
5.0

Not a thing

Darlene L. 
Rating:
4.0

Customer did not leave a comment.

shirley H. 
Rating:
5.0

Pickup and return process was straight forward and efficient. Equipment was ready at designated time. Very smooth!

Carl F. 
Rating:
5.0

Customer did not leave a comment.

Angel R. 
Rating:
5.0

We had a great experience with our uhaul rental. I will be recommending Security Mini Storage to friends who need to rent a truck. I don't believe we could ever receive better service. Don and Linda King

Donald K. 
Rating:
5.0

Good people nice Business

Sarah R. 
Rating:
5.0

Keep up the good work for the community

Mathew H. 
Rating:
4.0

Nothing really,Uhaul has a good service and it's good to know that if I need a truck I can call and get one. The only thing is the rental could be a little bit better for someone who would rent it by the week and make sure people know where a drop box is in case you carry it back on Sunday when they're closed.

Jimmy C. 
Rating:
5.0

Customer did not leave a comment.

Sandra R. 
Rating:
5.0

Customer did not leave a comment.

Latisha J. 
Rating:
4.0

Customer did not leave a comment.

Jimmy C. 
Rating:
5.0

Customer did not leave a comment.

Aaron J. 
Rating:
4.0

Customer did not leave a comment.

MONICA W. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Drop off was quick and efficient!

Carl F. 
Rating:
5.0

Customer did not leave a comment.

Missy H. 
Rating:
5.0

Customer did not leave a comment.

kendrick G. 
Rating:
5.0

Customer did not leave a comment.

KENDRICK G. 
Rating:
5.0

Nothing at all

Vickie W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Very easy to rent and the equipment worked great. The personnel who processed my rental request were very kind and very professional. I will definitely go back when I need another rental.

WILLIAM O. 
Rating:
5.0

Customer did not leave a comment.

Jackie U. 
Rating:
5.0

Checkout/return was easy and quick. Amy really knows her stuff. Thanks for a good rental experience.

Wallace S. 
Rating:
5.0

Above

David M. 
Rating:
5.0

Great Staff very helpful with getting the equipment off disconnected from my truck. Would go there again for renting or drop off. Very easy to get in and out of.

AARON T. 
Rating:
5.0

Customer did not leave a comment.

KATHY F. 
Rating:
5.0

Customer did not leave a comment.

JASMINE M. 
Rating:
4.0

Customer did not leave a comment.

SANDRA R. 
Rating:
5.0

Customer did not leave a comment.

WENDY P. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

good service

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

deborah C. 
Rating:
5.0

Customer did not leave a comment.

APRIL H. 
Rating:
1.0

The man that is at this location is a devil DON'T RENT FROM HIM OR THIS LOCATION FOR THE MOST MINOR THINGS AND VERY RUDE!!! NO HEART

SENNECCA K. 
Rating:
5.0

Customer did not leave a comment.

Ayanna B. 
Rating:
2.0

Customer did not leave a comment.

David B. 
Rating:
5.0

The young lady that attended to us was extremely friendly and knowledgeable. Also offered us refreshment while we waited. Would definitely recommend and use them again.

Samuel G. 
Rating:
5.0

Customer service was amazing... Thank you.

APRIL S. 
Rating:
5.0

Amy was very friendly and helpful with all my concerns. I recommend this company for All your u-haul rentals. Thank you, Amy

WANDA G. 
Rating:
5.0

Na

STEPHEN T. 
Rating:
1.0

Customer did not leave a comment.

COURTNEY C. 
Rating:
5.0

Customer did not leave a comment.

Willie E. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY D. 
Rating:
5.0

Customer did not leave a comment.

JENIFER C. 
Rating:
5.0

Nothing to add

evelyn P. 
Rating:
5.0

Everything was great for us.

Edward T. 
Rating:
5.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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