Stanley and Ambrosia are terrific in every way. Thanks.
ALEXANDER K
Customer Reviews for Security Public Storage Sacramento IV LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good Amrosia and Stanley Jordan are TERIFFIC. Helpful to us as customers and maintain the place spotlessly.
ALEXANDER KAlicia provided fast and courteous service. Both the check-in and check-out times were about 10 to 15 minutes. 5 stars service. Highly recommended.
Robert WGreat staff! Thank you!
Victor WThe lady that helped me have great customer service
KIMBERLY YThe employees were very helpful and answered my questions. It was a good experience and I will go back to this particular UHaul every time I need to move my belongings.
JOYCE PThe young lady in the office customer service skills were awesome, she was patient, kind. All around awesome
ARTESHIA FAwesome team!
WOLFGANG SThe team here is always amazing. Whether it's ambrosia, stanley or alicia play rock.I recommend this location because you're in f and out fast, they are efficient and they even have storage for you. Thanks again.
STANLEY JEverything was great! Customer service was friendly, efficient and even with a smile . Quick and easy process. I will recommend this place to people well worth the price !
SANDRA LThe staff were extremely helpful and friendly
Tiffany GDoing a great job already. They go over and above to help me
Angilee RExcellent service!
DONALD FThe personnel were very helpful, professional, and friendly. Great customer service.
Toby VThe rep in store was so nice and friendly, she went above and beyond and made me feel comfortable through the whole process.
Shana PThis is the best Uhaul experience I’ve ever had. The team is building loyalty with their customers because they treat them so well. I’ll also be looking at storage at this unit because of the stellar customer service! Fan for life!
Jennifer RThe expierence was fast and easy. I had rented a Pickup but decided that a bigger truck was needed and since one was available the switch was made easy. I will do it again.
debbie eSecurity Public Storage has amazing employees! They were very accommodating, and it was very easy to rent from this location. Thank you!
Donna VGreat will used again
Saliem ABe more honest about the size of the U-Haul. We felt very deceived about the actual size and what I could fit. We had to throw away some furniture because it did not fit
Sidney RBack of the truck was dirty but was told it was. Also, inside the truck smell really bad of cigarettes. Gave me a huge headache.
MAISAO VGreat customer service
Jesus DJust keep being as helpful and friendly
Lisa EVery helpful and considering. Thank you
Nguyen NN/a
Jarrett DThe people working were excellent, they really were what made the experience great. Very friendly and helpful.
Jenifer HTruck was waiting outside for us. I was supposed to login and get the check that way but I could not login. So I went inside and they help automatically no questions.
Martha JSatisfactory
Frank ONothing really , I was very satisfied with everything, great customer service I was able to rent a U-Haul at a good price and store my stuff all day the same place very friendly staff I'm very satisfied
martha fEverything was great! Good customer service fast and very friendly!I am very pleased, great price!
martha fHave a ramp. The managers were excellent both of them
mia EI was very pleased with the service I received.
ALPHONSO TGreat fast and friendly service. Thank you
Marisa BVery good customer service
DAMIAN VVery happy tank
Arnulfo AExcelente costumer service 💯 % Satisfied w services Thank you !
JETZABEL BEverything was amazing. Please thank the lady who worked today I accidentally forgot her name.🌟
Raymond TThe personnel was helpful because I was dropping off. If I were picking up, would I have to wait 75 minutes?
Luzie HThe van smelled like someone just smoked in it.
MOHAMMAD BEverything was excellent and the representative was great 👍
Sydney SNice staff, easy pick-up and dropoff.
Kevin RThey're very good customer service and when I had a problem and I didn't have an understanding he helped me with the understanding and problem with soft we'll go back to them
Donyale BThe attendants were both very helpful. I got my truck quickly and she was right out to check me out. Very good experience.
Teresa PALL GOOD
TRACY CThe staff here are friendly and provided great customer service.
Rhonda pIt would be great if there was a proof of returned vehicle document at the time of drop off so that customers can be more at ease.
Sheng LGreat customer service. Thank you 😊.
Willie CCustomer service is always great, thank you.
MICHAEL CIt’s a little far out there from major freeway access
Gregory DProffesional and freindly service!!!
Sydney SContinue doing the good work.
Larry TNo problem, great customer service. I recommend this U-Haul company to my friends and family. Thank you Ms ambrosia for everything.
Robin GEverything was great
Rikki KThe associates are very professional and respectful every time all the time!!!!
OCTAVIA JVery accommodating to customer👍
Anglela pManagement at security public storage was very helpful and knowledgeable about the rental process. I will recommend people to do business there.
Shedric AGreat customer service
Angelo GNothing to improve!! Amazing customer service and equipment super clean
NOEL JMy order summary drop off date said June 5th, but my contract said June 4th at 10:00 am. The lady I talked to here said I was all set to return the truck on June 5th, but this was incorrect. Because of this, I had gotten charged almost $60 for an extra day. She was very nice and helpful, but I had gotten incorrect information that caused me to get blind sided and lost money for an extra day of charge.
Johnny OCurrent employees ambrosia and Stanley run a very good storage store; they follow policy and help any way they can.
DAVID BI borrowed the dollie and accidentally left it in the truck U-Haul on Franklin
LESLIE S