Customer Reviews for Security Public Storage
(U-Haul Neighborhood Dealer)

73 reviews

5601 Southern Av   South Gate, CA 90280

(562) 372-2405

Location Hours

  • Mon-Fri: 9 am - 5:45 pm
  • Sat: 9 am - 5 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(562) 372-2405

5601 Southern Av
South Gate, CA 90280

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:45 pm
  • Sat: 9 am - 5 pm
  • Sun: 9 am - 4 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I had a wonderful time picking up and dropping off the Uhaul truck. This was my 5th time in my 30 year old life using uhaul and this has been the best customer experience so far from the storage facility. Fantastic job!!

Eduardo T. 
Rating:
4.0

Customer did not leave a comment.

Sergio A. 
Rating:
4.0

The self checkout and checking in process was beyond inconvenient and took too much time compared when an actual person does it.

Ariel R. 
Rating:
1.0

Customer did not leave a comment.

Gino S. 
Rating:
5.0

During the COVID-19 pandemic, give more updated instructions in advance on how the drop off process will go. But overall it was a great place and I loved renting from this location!

CHARLES C. 
Rating:
5.0

I had trouble with the with the mobile check in process but Yoanna (hope I am spelling that right) was extremely helpful in sorting things out and getting me on my way. Thank you!

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
3.0

I didn't like the check in online .. horrible plus after that my credit card información was stolen.

Wilfredo R. 
Rating:
5.0

Customer did not leave a comment.

Carlos M. 
Rating:
4.0

You did a great job

Nicholas T. 
Rating:
5.0

The new girl was so cute.. and very helpful and so was her co worker.. they are funny and a people person . The Rock!!! Need more of them around ..

Wilbert J. 
Rating:
3.0

Customer did not leave a comment.

LESLIE R. 
Rating:
5.0

Customer did not leave a comment.

Gabriel M. 
Rating:
5.0

No improvements are needed. You provide excellent services and are very helpful, professional, and courteous. Thank You!!!!!

carrie E. 
Rating:
5.0

Thank you very much you made it fast and easy !

DANNY P. 
Rating:
5.0

Really great experience! Everything was great.

sunil N. 
Rating:
5.0

Customer did not leave a comment.

Nancy C. 
Rating:
5.0

100 percent satisfied

Dean Q. 
Rating:
5.0

Really fast in and out!

Steve M. 
Rating:
5.0

Did not like being forced to pay 4 day rental with no other option of less days.

ROBERTO G. 
Rating:
3.0

It would have been nice to have a designated parking space while using the vehicle.

Benjamin G. 
Rating:
5.0

Customer did not leave a comment.

Benjamin P. 
Rating:
4.0

Customer did not leave a comment.

Julie S. 
Rating:
3.0

Did not get a dolly and I had to rent a dolly so that I can move my stuff very upset I just hope that for my next rental you guys do me better Thanks

Juan M. 
Rating:
5.0

Customer did not leave a comment.

matthew P. 
Rating:
3.0

Customer did not leave a comment.

TONY S. 
Rating:
1.0

bad customer service

Abraham D. 
Rating:
5.0

Everything was great no complaints.

Gabriel R. 
Rating:
5.0

Customer did not leave a comment.

Joel K. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
1.0

This store did not have the necessary equipment. Male staff was friendly and attempted to provide assistance. Female staff was not friendly at all.

Kenya R. 
Rating:
5.0

Customer did not leave a comment.

Michelle R. 
Rating:
5.0

Customer did not leave a comment.

NAJEM A. 
Rating:
5.0

Great customer service, in and out!

RICARDO C. 
Rating:
5.0

Customer did not leave a comment.

Mohammad M. 
Rating:
5.0

Customer did not leave a comment.

ENRIQUEZ R. 
Rating:
4.0

I returned with more gas that I got it with

Carlos O. 
Rating:
5.0

Customer did not leave a comment.

Garrett M. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

We arrived at this location minutes after their closing time with a trailer from out of state. We ran into Joseph, an employee of this location as he was leaving, who asked us what we needed. After a brief explanation, Joseph asked us to wait while he went to get a key to allow us in to the location. Short while later, Joseph returned as promised and allowed us to return our trailer and in doing so saving us much grief and stress. Joseph went way and above for customer service and I would absolutely return to this location.

George R. 
Rating:
5.0

Customer did not leave a comment.

jennifer F. 
Rating:
5.0

I looked online to see what time I was suppose to drop off the truck but the email said nothing. I was late for my dropoff because of this. please in the email sent send the pick up drop off location and any inormation like late fees, or cancels and the time to be picked up and droped of

David E. 
Rating:
2.0

I would never recommend UHAUL after my experience with them. They cost me extra money and time and could not keep their promises. I will never use UHAUL again.

Hanna S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN A. 
Rating:
5.0

Customer did not leave a comment.

JEON L. 
Rating:
3.0

They guy was very helpful and gave me paperwork on everything

Monica G. 
Rating:
2.0

Truck was sub standard, dirty, needed maintenance and left me with a very nerve racking six hour drive. I am waiting and quite frankly waiting for some sort of reimbursement.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

GERARDO A. 
Rating:
4.0

Customer did not leave a comment.

david M. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Joe, the manager, is excellent at his job! My wife and i have alway had a good experience when needing the services of this location. Highly recommended.

Dennis M. 
Rating:
5.0

Customer service at this location was Great! They made it real easy to extend my rental over the phone and online. I will be renting a UHAUL for all of my big projects... Thanks for being so cost friendly & convenient.

LISA F. 
Rating:
5.0

Customer did not leave a comment.

Maribel G. 
Rating:
5.0

Customer did not leave a comment.

ALDO P. 
Rating:
4.0

be sure the uhaul customer service calls or emails to let customer know if the truck they rented is NOT going to be at location. Very discouraging

CINDY E. 
Rating:
5.0

Customer service was amazing! I called to change my order on the phone and the rep was great got everything done in record time! and was professional and courteous. Much appreciated

JASSIEL T. 
Rating:
2.0

Customer did not leave a comment.

JOANNA C. 
Rating:
3.0

Customer did not leave a comment.

JUDY U. 
Rating:
5.0

NO IMPROVEMENT NEEDED. A++

ROBERT S. 
Rating:
5.0

Great customer service

jessica T. 
Rating:
5.0

Nice people to work with

luis S. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
4.0

Customer did not leave a comment.

Harry M. 
Rating:
5.0

Customer did not leave a comment.

JR S. 
Rating:
4.0

Customer did not leave a comment.

gerardo R. 
Rating:
5.0

Best place ever to rent a truck!

john M. 
Rating:
5.0

Customer did not leave a comment.

Raul M. 
Rating:
5.0

Customer did not leave a comment.

MELONY T. 
Rating:
4.0

Customer did not leave a comment.

GEORGINA C. 
Rating:
4.0

Customer did not leave a comment.

amelia A. 
Rating:
4.0

Customer did not leave a comment.

Edna E. 
Rating:
5.0

I have a storage bin there. They were very friendly and helpful. They made sure my move back to CA was a good one.

TINA Y. 
Rating:
5.0

I don't see any need for improvement at this uhaul location. The gentleman that helped me was a professional and answered any questions that I had about the use of the truck and equipment that I rented. Thank you for giving me great service.

JESUS R. 
No reviews have been submitted for this location.

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