Self Storage Center #2
(U-Haul Neighborhood Dealer)

42 reviews

514 Parkside Dr   Frankfort, KY 40601

(502) 871-4369

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Contact Us

(502) 871-4369

514 Parkside Dr
Frankfort, KY 40601

Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Johnnie W. 
Rating:
3.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

the lady i rent from EXCELLENT nice sweet she a keeper

DAVID C. 
Rating:
5.0

The whole experience was great!

DAKOTA C. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN W. 
Rating:
5.0

Customer did not leave a comment.

Teri L. 
Rating:
5.0

Very nice customer service!

CARDRICO M. 
Rating:
5.0

Customer did not leave a comment.

THERESA L. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Theresa L. 
Rating:
5.0

Sales associate was super helpful and friendly. Was knowledgeable and even stayed late past closing to let us get there in time to pick up the rental. She was wonderful!

DARRELL S. 
Rating:
5.0

Missy was wonderful to work with, she was very accommodating with my situation. Highly recommend

SHAWNA B. 
Rating:
4.0

Customer did not leave a comment.

DANIEL U. 
Rating:
3.0

Limited space for backing in trailer.

William W. 
Rating:
4.0

Office was in transition of remodeling but was still decent. It has a light odor from the animals that reside there. If a customer is allergic to pets, I wouldn't recommend this location without disclosing that information first.

Erica R. 
Rating:
3.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Everything went great! Picked up a car hauler and everything was in perfect working order on it!

ANDREW L. 
Rating:
5.0

Customer did not leave a comment.

GREGORY Q. 
Rating:
5.0

Customer did not leave a comment.

Philip B. 
Rating:
5.0

Customer did not leave a comment.

Joey C. 
Rating:
4.0

Customer did not leave a comment.

Wes D. 
Rating:
5.0

Nothing I can think of.

Gary G. 
Rating:
5.0

Nothing.. agent was very helpful and easy to work with.. I will use her location in the future.

Ed S. 
Rating:
5.0

Excellent customer service, nice place, super easy to work with and I will definitely rent from here again.

Benjamin Y. 
Rating:
5.0

Seriously the best experience I have had????

Bryan L. 
Rating:
5.0

Customer did not leave a comment.

Dolph D. 
Rating:
3.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Missy was amazing very good customer service experience.

Yolonda M. 
Rating:
5.0

Great & friendly, moving is stressful enough and this was the best Uhaul place I've ever rented from and I've moved alot all over the states Thank you very much, Nancie Reid

nancy R. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Employee was very friendly and helpful.

Clinton A. 
Rating:
3.0

Office very messy.

VICKIE E. 
Rating:
2.0

Door on trailer was improperly repaired and would not open well. Had pre checked in but it still took 45 minutes to get contract and equipment. No help in getting trailer hooked up. There was drywall dust and dirt in trailer from previous user.

Paul S. 
Rating:
5.0

They were extremely nice and helpful.

Tammy B. 
Rating:
5.0

The truck I rented was unsafe to drive. The engine would rev by itself to over 4000 rpms when shifting to drive and park at times. Twice when I put it in Drive the engine would rev to over 4000 rpms and the brake would not hold it. You had to shut it off to derev the engine. I advised the local shop of that when I turned it in.

James K. 
Rating:
4.0

Staff person was friendly and helpful, however, was unsuccessful in correcting an issue with additional charges assessed for late drop off charges when equipment was returned on time.

Darin S. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Yes and very nice

thao M. 
Rating:
3.0

There was no one present during posted business hours to accept my return. Completed return by phone.

Donald M. 
Rating:
3.0

The process was new to the location. It took 50 minutes to process the paperwork rent the truck. The check engine light came on as soon as I started driving the truck and the check gas cap light was on when I rented it and stayed on the whole time.

Ron F. 
No reviews have been submitted for this location.

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