Customer did not leave a comment.Ali Hasan Saqer G.
Customer Reviews for Self Storage Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Monique B.
Place was easily accessed and close to my homeKerra S.
The driver side cab of the truck leaked the whole time we drove in the rain. The driver was soaking wet and it smelled musty from the water the whole ride. Some of our belongings also got wet and ruined in the cargo area of the truckAlicia S.
Customer did not leave a comment.Megan O.
Person i dealt with was very nice and helpful!Mick M.
Getting and returning the truck was ridiculous. I had to call twice to get assistance with picking up the truck and returning the truck was worse because the wrong mileage was logged in and it kept giving me an error. U-Haul put the wrong figures in. What should have taken maybe 15 minutes each to pick up and drop off took 2 hours and a total of 5 calls to customer service. I wouldn't do the no contact way ever again. I would pick up at a U-Haul where real people work. Everyone is not tech savvy. The most frustrating part of the move was getting and returning my truck!Terry R.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.Greg V.
I rented a furniture dolly and never received one.Sandra D.
Customer did not leave a comment.Frederick M.
Original pick up was to be in Mountain Top, PA however within 24 hours was changed to Pittston, PA located which was an additional 22 minutes out of the way. I contacted U haul but they were unable to change the location and started that would be the closest place of pick up. Staff was friendly and called to confirm pick up when we were 17 minutes late. Location was very limited on items for sale and for rent. Very small location!Morgan C.
Customer did not leave a comment.Barrett K.
Customer did not leave a comment.Mary M.
Absolutely nothing for Watertown location. Five starsEdward A.
Customer did not leave a comment.Michelle P.
Customer did not leave a comment.Benjamin D.
Customer did not leave a comment.Martin Z.
Customer did not leave a comment.paul G.
Customer did not leave a comment.Sharon S.
Excellent system with knowledgeable person directing me.Edward K.
Customer did not leave a comment.Georgette L.
Customer did not leave a comment.richard H.
Inside the cab was not clean.Ruth G.
Customer did not leave a comment.Joellen T.
Even though I dropped the truck I still got charged for days that I shouldn't have. I'll make sure to use a moving service from another company especially if it's a long distance moeTerrie S.
could't find the place at first. put a better street sign near the highway.Patrick M.
Customer did not leave a comment.darlene D.
GREATJames Todd D.
Customer did not leave a comment.HOLLY P.
Customer did not leave a comment.Clinton E.
Customer did not leave a comment.Randy S.
Customer did not leave a comment.tom M.