Customer Reviews for Sentry Self Storage
(U-Haul Neighborhood Dealer)

1,578 reviews

4711 Southport Supply Rd   Southport, NC 28461
(Hwy 211)

(910) 457-7078

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 457-7078

4711 Southport Supply Rd
Southport, NC 28461
(Hwy 211)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JEFFERY H. 
Rating:
5.0

The cab was filthy. Hair and dirt everywhere inside

Martie H. 
Rating:
2.0

Customer did not leave a comment.

FREDERICK Y. 
Rating:
5.0

Good to go.

Vincent R. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL F. 
Rating:
2.0

We have ordered many U-Hauls and have had great experiences, but when we obtained the U-Haul the floors and back area were sandy and smelly and the gas was on E.

RACHELLE L. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

They were very nice and friendly

Steven G. 
Rating:
5.0

Customer did not leave a comment.

DENNIS G. 
Rating:
5.0

Easy process. Everything was ready. Staff friendly and professional.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

DENNIS G. 
Rating:
5.0

Returned trailer Sunday night at about 9:00 pm. Some was there and help us. They weren't supposed to be open. Super nice guy.

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

Customer did not leave a comment.

DENNIS G. 
Rating:
5.0

I want to give a huge thanks to this location. My original reservation was at a different location. Went to pick it up and they couldn't find it, even after getting a confirmation that it was reserved and good to go. We were about to head out for a family camping trip so they saved the day!!!!

LISA E. 
Rating:
5.0

Customer did not leave a comment.

GEORGE F. 
Rating:
4.0

Customer did not leave a comment.

Keith K. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

JERRY P. 
Rating:
4.0

Was charged $45.36 at this location this has been 3 days and I haven't received that refund back. Windshield looked like someone tried to clean it but there was so much water marks I had to pull over and clean it with a T-shirt to get the grime off. Super nice people at check out. Had an issue with reservation but Taylor was available to speak with and fix the issue.

Savannah T. 
Rating:
5.0

Helpful, friendly, courteous... again a wonderful experience for these folks...

John S. 
Rating:
5.0

Don't reserve on line because they never told this office to reserve it. Also after I had already got the truck someone text me twice to say that my truck wasn't available. I had already was using the truck. I think the reservation center needs to do a better job at communication to the businesses !! Thank you

marjorie M. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

GARY P. 
Rating:
5.0

I had a very pleasant experience at this location

DAVID L. 
Rating:
5.0

Sentry team makes it easy for you

WAYLAND S. 
Rating:
5.0

They were so friendly so cooperative and so helpful. I would recommend them to anyone

SUSAN C. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Samuel J. 
Rating:
5.0

Customer did not leave a comment.

Jenny D. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Excellent customer service!

DOUGLAS E. 
Rating:
3.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

ERNEST B. 
Rating:
5.0

Customer did not leave a comment.

RODNEY R. 
Rating:
5.0

Excellent customer service.

Carl M. 
Rating:
5.0

Great location! Excellent customer service.

WAYNE W. 
Rating:
5.0

Customer did not leave a comment.

NEAL M. 
Rating:
5.0

most uHaul trucks headlights have " Very Poor Lighting Capabilities" very hard to see at night

MARK L. 
Rating:
5.0

Customer did not leave a comment.

TODD M. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Customer did not leave a comment.

PETER M. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Svend was amazingly helpful. Excellent service.

KATHLEEN S. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

The trailer was not watertight and my belongings got wet.

JOHN V. 
Rating:
5.0

Nothing to improve upon. Excellent service, very friendly and helpful. Excellent experience. Will definitely get any return business and referrals.

Gilbert L. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN C. 
Rating:
5.0

Customer did not leave a comment.

Todd O. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Very friendly staff

CARLY N. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Everybody there was super friendly and helpful !

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

The people are very professional and personable when dealing with customers. I would recommend this outlet to everyone.

JAY C. 
Rating:
4.0

The truck was not clean and was not completely unloaded from the previous user. The furniture pads I ordered were not available at pickup.

Jamey C. 
Rating:
5.0

Nothing. Good friendly service.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

MAXIE J. 
Rating:
4.0

Customer did not leave a comment.

Tim B. 
Rating:
5.0

Customer did not leave a comment.

LINDA L. 
Rating:
4.0

I dropped off after hours. It was easy to find.

STEPHANNIE G. 
Rating:
5.0

They do a great job!

Walter P. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

CARL S. 
Rating:
5.0

Customer did not leave a comment.

elizabeth T. 
Rating:
5.0

The 24 hour pickup thing proved impossible; their phone app wouldn't take my pictures, then the person looking at the pictures gave me a hard time. "Luckily" it took more than an hour and was still unresolved when the proprietor showed up and was able to cut thru on routine computer sign-up. On the other hand, the customer service setting up the rental was fabulous, they went out of their way to make things set up (I needed a bigger truck and realized it on a Friday aft). Truck was great, cheapest and most essential part of my move!

david R. 
Rating:
5.0

Dropped off before they were open for business.

GREGORY G. 
Rating:
5.0

The owner went out of his way to help with my move, thanks!

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

ERICH S. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL J. 
Rating:
5.0

Sentry Self Storage is centrally located in an easy to find location along Southport Supply Road. The easy in and out access and the pleasant staff make this a great place to rent. An on-site storage facility is also available.

JAMES R. 
Rating:
1.0

Reservation was for 3 days, returned in 2 and was charged for an extra day after drop off. Refusing to refund extra charge even with 2 email confirmations that show it was returned early.

michael B. 
Rating:
5.0

Lady at counter was very friendly. They practiced good Covid-19 protocols

Randolph H. 
Rating:
5.0

Customer did not leave a comment.

RANDY F. 
Rating:
5.0

No improvements are needed.

ROY C. 
Rating:
5.0

Excellent customer service.!

OSCAR H. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Amy P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Customer did not leave a comment.

RONALD C. 
Rating:
5.0

great service

Chris K. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Great customer service !!!!!!!!!!

DEBORAH K. 
Rating:
5.0

Easy process to rent and pick up trailer

JEREMYHIRAM L. 
Rating:
4.0

All went well, Thanks

DALE P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL D. 
Rating:
4.0

The cab of the van was full of some pet/dog hair. Got on my clothes. Please clean cab better especially during a pandemic

JOHN C. 
Rating:
5.0

Refund my money. This is the FOURTH time my sister and I have rented a U-Haul in a year. I think you can give me a refund to make up for this fiasco since I had to pay to have my furniture fumigated and then cleaned.

SUSAN M. 
Rating:
5.0

Representative was very professional and helpful.

PAUL H. 
Rating:
5.0

Keep the good work Kate and Sven the husband are first class people do deal with and I will recommend to anybody that will listen to me ! Salvatore

SALVATORE E. 
Rating:
5.0

Customer did not leave a comment.

Neil H. 
Rating:
5.0

We have rented here multiple times. We highly recommend this uhaul location because they are very friendly and efficient. We have never had any complaints. !!!

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

DANIEL D. 
Rating:
5.0

Good people and good service

EMORY Y. 
Rating:
5.0

Customer did not leave a comment.

CLAUDESMITH M. 
Rating:
5.0

Great people

MATTHEW G. 
Rating:
5.0

Very friendly and helpful. We will definitely use again.

RONALD B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
No reviews have been submitted for this location.

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