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KEN D
Customer Reviews for Sentry Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service. Friendly staff.
LINDA KU-Haul was trying to reroute my drop off 15 miles further than I needed to go, Southport location was very nice to accommodate me
JOHN OThe folks at Sentry Self Storage made the transaction very easy. They also understand what customer service is all about.
ROBERT Malls good
PHILIP BThis particular trailer is pretty old. We had problems with the lift door as it’s old and rusted. The interior was dirty and we had to clean it out before we could use it.
ERIC HNo issues
HENRY Sgreat customer service - had to extend my time using the truck and it was no problem bringing back after hours
RODNEY RDrop off was after hours. The drop box for keys and rental agreement was easily accessible.
SHARON MTop notch service.
Jeffery HWe have used this location for all our UHaul needs for the last 25 years. They are the best. I won't go anywhere else.
Matthew ASuper nice people at Sentry Self Storage! Rented two trucks from them and both times were a perfect experience!
STEPHEN MStaff was excellent and the entire process was seamless
James GThe location had what I needed and everyone was helpful and friendly. I will certainly go back.
WILLARD NExcellent customer service, knowledgeable, helpful, and polite. Best U-Haul location we've rented from.
ANTHONY PVery friendly staff.
DANIEL GExcellent, professional and friendly organization. Used this rental location several times, and always delivered to my satisfaction.
JAMES AGreat customer service
rosanna lThe lady at the storage facility was very friendly and helpful. I would rent from this location again.
John WI can’t think of anything that would improve Sentry Self Storage. They are always so pleasurable to work with and their rentals are so well maintained, safe and clean. Perfect storage facility. I highly recommend.
JEFFREY ZThe gentlemen running the office (not sure if he's the manager or possibly the owner, but he was outstanding and very helpful.
ROGER LAlways great experience and a pleasure to work with! Highly recommend!
STEPHEN UThe personnel at this location were excellent! I highly recommend Sentry Self Storage for U-Haul rentals!
STEPHEN MAlways great and friendly service! Highly recommend!
Stephen UI couldn’t get the damn U-Haul app to start the return process, and the location wasn’t officially opened yet, but the guy working came over, told me to not worry about it, took the truck and completed the process for me. I was stressed from driving four days and had ZERO tolerance left in me. This guy saved my sanity and took care of the entire process of dropping it off which was EXCELLENT!!!
MATTHEW SCustomer service was outstanding
THOMAS HAs one who’s moved often and used UHaul many times, in a variety of locations, Sentry Self Storage has always been the most efficient, professional, and consistently excellent UHaul dealer I have ever used for truck rentals. These folks need no improvement at all!
JUDITH MThe staff here was so helpful and welcoming. Top notch service and staff. Would definitely recommend this office.
ALISON BThe owner is always courteous and helpful!
THOMAS MExcellent customer service - had my back and ensured I got what I needed
THOMAS MThe Sentry Self Storage representative who assisted me with the rental of a utility trailer was incredibly helpful and polite. It was a positive experience in every way.
ROBERT MThe 10' truck I got was perfect for moving a complete bedroom set!
THOMAS MThe owners at this location are super nice and friendly and were extremely helpful when we rented a 15' truck. I would definitely recommend this location for your U-Haul truck rental.
STEPHEN MThe staff is fantastic!! Nuff said!
ROBERT CFrom the beginning to the end, everybody was so nice and it made it so easy for me on such a crazy day
ALLYSON LGreat service, great people, great equipment! Highly recommend!!
Stephen UNothing. Always very professional.
LAWRENCE LThe customer service was awesome. Great job.
JAMES SFriendly, professional service.
JAMES AI had the best experience with uHaul but finding help to load it and unload it was my problem.
JAMES Pvery pleased to do business with this company. always very professional.
LAWRENCE LVery friendly & helpful manager of this location ~ I always try to rent from this location due to how helpful they are. One of the best places I have ever rented from ~ Thank you to the people at this location
ALBERT ANo comment
Edith OAlways Excellent Customer Service. . Kind, Friendly and accomodating
SUSAN CAlways a pleasure to work with Sentry Storage
WILLIAM NFantastic location, great owners. Very helpful!
Sydney HExcellent customer service and very friendly.
JONATHAN LI've been renting from this place since 1996 and the owners are excellent
BERNARD MThe owners were very nice, professional, and very helpful. I would highly recommend them.
ALAN BI secured the rental for two days but got it back to them within 24hours. Got charged for one day. I like that.
KEITH BKeep these wonderful people !! They have helped me so much over the years that I consider them part of my family!! Their customer service and professionalism should be considered an asset to your company.
CONNIE OThe couple who runs this location is very friendly, helpful and they went above and beyond to make sure we have what we needed. We had to change part of our reservation during the day and they made it possible. Great place with great people.
JUTTA KThis location is super friendly, helpful, knowledgeable, and made me feel like a super important customer. They answered my questions, gave me tips, and were overall concerned about my needs. Great place with great people.
Alfred FHave picked up and dropped off here before. Very nice people
HARLEY HVery kind, helpful people.
EILEEN MMy previous review was for 109 garage road in boiling spring, Southport Nc. The guy in southport on 211 was solid great service
Stephen HI liked the App and mobile pickup, but I had terrible internet access on my phone. Ideally some sort of Guest network would speed up the process! Other than that, it was a flawless rental and I would use this site and U-Haul again.
Leslie SGreat customer service!!
PETER MI have been doing business with Sentry Self Storage for 30 years. I have never ever had a bad experience there! Miss Annie, now her son and daughter in-law. Top notch all the way! Appreciate them immensely! Thank You!
DEBBIE RGreat customer service
RICHARD HSentry is top notch, always have things ready when I arrive and take great care of me.
TIMOTHY ONice people, easy check out and check in… Great place…
DAVID C