Customer did not leave a comment.
Manon P.
Customer Reviews for Service Mobile MANU
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Très bien service merci beaucoup.
Jean L.Better signage indicating the entrance and that it is a u haul location. Paving the lot. Making more space for u haul vehicles, or maybe putting up signs indicating which spots are for u haul (there were several cars parked and only a single spot left that I could leave the truck).
Robert K.Bon service, merci
Sylvie B.Je n ai presque pas eu de services en français Je devais attendre très longtemps en ligne et souvent je devais être encore transféré et attendre encore C est arrivé deux fois où mes réservations m'n avaient pas été bien indiqué J'ai dû aller chercher le camion à cinquante minutes de chez moi avec un petit dédommagement de 50$, le prix que ça m à coutée en essence pour mon véhicule
claire V.Très bon service, mon expérience c'est très bien déroulé ainsi que mon déménagement.
Mathieu M.Très bien servie et très bon accueil et très bonne remorque merci
Serge R.Perhaps having a wider selection of vehicles would be nice.
france F.Not much ... Fully met my needs
Johanne G.A1, I was late to arrive and they waited for me few minutes after their business hours for me to pick up the trailer. Awesome client service!
Marc B.Excellent service merci 👍🏻
Alexandre S.Don't cancel last minute, and have the rep actually show up on time. I want a refund.
Richard V.Everiting was perfect
Josline B.Je n'ai pas vraiment de commentaire le service a eté excellent. Merci.
Nicole G.The service was excellente. Trailer was ready and waiting.
pascal L.Get someone that knows what he is doing was quoted $150 for 16foot to drop off in Ottawa I reserved a 16 foot on Monday for Friday when I got there he said he only had a 20said I had to pay extra and if I left it in Ottawa it would be $285 what choice did I have and that was his attitude. He called his manager no discount but if I brought the truck back to st pierre it would be $150 so no choice I brought I've truck back I received my bill $150 but me credit card was charged $189 Terrible service I've rented from you in the past but I won't in the future
Vivian P.Le prix est vraiment plus cher que ce qui est affiché sur leur site internet. Pour le retour de la remorque, j'ai mentionné au Monsieur où j'ai pris possession de la remorque, l'endroit ou je voulais la laisser a mon retour et il n' a pas inscrit la bonne place j'avais 40 minutes de plus a faire de route pour le rapporter alors qu'il a un point de retour a 5 minutes de chez moi! Je lui avais portant mentionné c'était où. Heureusement que lorsque j'ai appelé un autre représentant ( Rock ) et bien il a pu m'arranger quelque chose pour que je puisse laisser la remorque a 5 minutes de chez moi sans avoir de frais de surplus. Je le remercie énormément pour votre bon service! Je dirais que les prix sur votre site lorsqu'on fait la réservation est à revoir.. j'ai même pris moin de temps que ce que j'avais dit que sa me prendrais.
Christina S.Excellent rental experience.
Rodney L.Excellent service in both languages. Very good customer service.
Stacey P.Nothing all was good
Yves N.Everything was just great!
ALEXANDER D.The trailer was coverred into snow even if it was reserve 4 days bafore.. The person in charge ask us to pull it out of the snow with our truck. We had to wait 25 minutes there since nothing was ready. We even had to clean the top of the trailer from the snow ourself because it was dangerous. After the movibg i had to call the person in charge since no one was at the uhaul location when we came back with the trailer. He told us to "just leave the trailer there", i had to ask him to come to his location for the paiement because he had my credit card number and i didnt even know how much he was gonna charge. He was rude on the phone with me but was calmer when he arrived there. Not my first time with uhaul, but my worst experience so far, i wont go there next time and wont recommend this place for sure. Really disappointed.
Krystale F.To have belt attachement un thé truck.
Josline B.The pick up location was 45 minutes in car from my home. But the good part : we are be able to rent it 2 days. Thanks!
Jude C.Improve the web site .
Garry C.It is a mud lot that I can not even foot on the floor unless I am prepare to work at the construction site. It is soft mud and wet. Poor internet service that was require for technical data input and information. No rest room to borrow absolutely feel like I am asking for uban service in the middle of the forest or in the woods.
Pan Wing K.Have available trucks closer to preferred pick-up locations. Not 80 Km away. Very poor customer service & solution creation/abilities.
Nicholas S.Le monsieur qui ma accuillie etais super gentille mais il etais decourager que le syteme fonctionne tout croche ....cetais compronable...
amelie S.