Nothing. He was well spoken, kind and amazing. I definitely recommend him to others. Thank so much!John B.
Customer Reviews for Servientrega Hollywood
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
After returning the truck as received with half tank of gas, I was informed that I needed to add more gas to it or be charged. I was later charge for additional days and gas, which got rectify after I disputed. Never received a call from manager as I was told. Communication is very poor.lorna T.
Customer did not leave a comment.Lorin V.
Great costumer service !Julio S.
Customer did not leave a comment.JOHN S.
I would love to give 5 stars because the gentleman was amazing, but I have disputed the charge with the location and have not heard anything back. I refilled the tank where it was to be filled, but I was charged $36 and they said I didn't refill.Monica F.
Customer did not leave a comment.HALIL U.
Efficient , professional and helpful. Great.PeterJohn P.
Great customer serviceANDREA W.
Hard to findWilliam C.
Customer did not leave a comment.sandra C.
Excellent experience, I recommend it and I would do it againMauricio O.
Nothing. Wasn't their fault that I rented in Coral Springs and got a car 25 miles away and had to drive 75 miles to pick up the vehicle @2:30 when I reserved a month in advance at 8:00. And then ask for a supervisor from U Haul to call me back and never received a call. Not this location fault I haul is worst company for rentals.Russ H.
Customer did not leave a comment.Michael H.
Customer did not leave a comment.Nakiesha L.
Customer did not leave a comment.roberto V.
The service was excellent!! Carlos the owner and the rest of the team treat you like family the moment you enter. The process of renting and returning very easy, seamless and fast. Carlos did make sure I have everything I need to use the truck and even let me use the hitch which I didn't think I needed and at the en it was a life saver. It will be my number one renting place from now on. Thank you very much!!Carlos C.
Customer did not leave a comment.Gloria W.
Customer did not leave a comment.JOHN F.
Issues with this reservation: - Address on my reservation was to the wrong location. - Truck was beaten up, didn't drive well, air tire presser lights were on - Was not able to return the car via the app. Did not accept the uploaded pictures with multiple attempts. - Return location was hard to reach by phone. Impossible to reach anybody. - Final bill included $25 charge for 1/4 of gas (although the car was returned with more gas than what was used)Baruch M.
Had issues with the app to return the rental. It was very frustrating.Ansar H.
Customer did not leave a comment.Lorin V.
Customer did not leave a comment.JOSEPH M.
Customer did not leave a comment.Armando G.
Very rude and charged me for extra miles that I didnt drive. Charged me a cleaning fee when I returned the truck clean.WALTER W.
Customer did not leave a comment.Kelsey H.
Customer did not leave a comment.Lillian G.
I dropped the truck off after hours and did not see anyone.Bobbi S.
Customer did not leave a comment.Cristina E.
Excellent customer service, trucks are in good condition.FABIAN M.
Customer did not leave a comment.FELICITY M.
Excelente servicio! FantÃ¡stica atenciÃ³nCARLOS R.
Carlos the manager was awesome!MICHAEL H.
Make it clear that the 10ft truck has no rampMARIA V.
Servientrega Hollywood people gave excellent service and help! Definitely would use again.RICHARD C.
To far from my storage location. There other much closer wasted a lot of fuel, THAT I HAD TO PAY FOR.. Try to tell me I could Not drop off there or pay a penalty, drop off location was texted by Uhaul office..Julo C.
Customer did not leave a comment.LOSE J.
Need more time when driving from Texas to south Florida.Scott G.
Customer did not leave a comment.Erika N.
Customer did not leave a comment.Jon A.
Customer did not leave a comment.JOHNNY G.
Excelente la atenciÃ³n .muy profesionalesJORGE S.
Customer did not leave a comment.LUIS G.
Very friendly and helpful workers. Carlos was amazing.Briana S.
Customer did not leave a comment.RICHARD W.
Samir was extremely helpful, he went out of his way, he delivered and picked up boxes, to help us get everything moved on time.KEVIN W.
Issue with the gear shift on truck and charging cable for truck was damagedTAVELLE C.
Customer did not leave a comment.Rebecca E.
Waited over an hour for my â€œreservationâ€. Truck wasn't even at set location when I arrived and had to wait even longer for my schedule order to appear in the system in order to checkout. Overall, worst experience with U-Haul yet. Would not recommend this location or service.Joseph B.
Customer did not leave a comment.THOMAS M.
Great professional serviceJOSEPH B.
I was not supposed to drop at this location, it was a last minute change U-haul made that created me a grat deal of toubles. Nothing wrong with the location itself, the proble is U-HaulMYREYA P.
Great customer service!!!Frederick H.
Customer did not leave a comment.Ricky C.
Very polite, easy to work with.Jeff D.
Very friendly!JOHN S.
nothing to do great service and follow up!FREDERICK H.
Carlos was great! Perfect customer service. Genuine peopleVivian F.
Customer did not leave a comment.IRIS P.
Customer did not leave a comment.Jravon J.
Customer did not leave a comment.MARIAN S.
Customer did not leave a comment.ROSEMARY P.
Customer did not leave a comment.Margaret H.
The main sales manager was amazing! Very friendly and very welcomingKISHA S.
Customer did not leave a comment.Christian D.
Customer did not leave a comment.JOSEPH B.
Carlos it's an excellent person!CARLOS R.
Best customer service ever at a UHAUL. Seriously, didn't know it was possibleJASON L.
The manager was super helpful and niceANAT D.
Customer did not leave a comment.WILFRIM A.
Customer did not leave a comment.STEPHANIE M.
Carlos was friendly, welcoming, and very knowledgeable.Robert S.
I didnt asked for the insurance in the first place, then I tried to do the check In online and was not possible so had to do it at the counter where they include the insurance. I had to pay more for something I did not wantROBERTO S.
Customer did not leave a comment.Jacquelyn L.
Customer did not leave a comment.MATTHEW K.
Customer did not leave a comment.CHAD V.
Customer did not leave a comment.JOSE C.
The representative was extremely nice and polite. Definitely will recommendHECTOR O.
Desperate for a bigger sale charged me $25 for cleaning a clean truck 3 crayons a piece of wire and a marker in the back of truck could have called me before charging me I live half mile away will never rent here again never had a charge in ten years of renting regularlyDuane T.
Customer did not leave a comment.JOSUE P.
Customer did not leave a comment.CARLOS G.
Customer did not leave a comment.JESSICA A.
Thank you for your serviceDARLYN C.
Excellent! Nicest people and great pickup truck! Fair price, highly recommended 👌 👍 Improvement? GPS in vehicles? 🙂KAREN F.
Very nice gentleman and great service! A bit concerned the bad brake pad light was on and the tire would shake in the right front causing a flashing warning on the dashboard. But the air conditioner worked Great!!!!! I am NOT happy with UHauls hidden prices. To put $19.95 to rent is a bold faced lie. It costed me almost $100!KAREN F.