Rude people and made me wait long while they were on their phone just chit chatting away.
GIOVANI P
Customer Reviews for Shafter True Value
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Better customer attentiveness, and the truck sounded like it wouldn't make it very far, the motor had a tick sound.
MARY FA bit more personnel training on check out procedures.
FLORN CTook a while to be assisted, didn't let me know in advance to fill up tank. Only came to this location because it was close to me if I had to go else where I would.
SARA MStore owners not friendly
ERIC MDid not explain total charges even when asked for information. They said it was sent by email
Melba JI ordered blankets for my furniture , and it wasn’t in the truck . I was also told by the sales associate coverage would be $15 but on my receipt it was $30. Sales associate was focused on helping other customers transaction instead of focusing on helping me even though I was first .
EDGAR F