Customer Reviews for Shelby Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shelby Storage

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Brett W. on

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Customer did not leave a comment.

James H. on

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The storage area was very dirty and had rat feces and traps in it. It was a lot smaller than we thought also. We may end up getting a bigger one.

wayne M. on

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Heath G. on

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David H. on

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Very nice an clean

Brandon Q. on

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when the customer updates their phone number with a customer service representative over the phone and on their account online as well it would help if you actually called the new number to tell them they have to drive to the middle of nowhere to pick up their equipment instead of where they originally thought they were supposed to go. then it would help if you didn't have to wait for 45 minutes for the computer to update after you already were put an hour behind because the lack of a phone call. then it would help if the truck wasn't parked on a hill when they Mark the fuel gauge so you don't run out of gas 2 miles down the road. And it would also help if the brakes actually worked and the thing didn't steer like a school bus. Next time I'll just use Penske. Even if it is more expensive.

Donald and Mary G. on

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Everything was perfect. It is exactly what we need. No issues or concerns

Katherine R. on

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Affordable and nice place

John T. on

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SANJAY P. on

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Meredith R. on

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PAMELA W. on

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John G. on

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MEREDITH R. on

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Dropped off after hours, but received my accurate email receipt first thing the next morning.

MICHAEL O. on

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Edwin S. on

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U haul"s rates are too high. Personnel was great to work with !