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JOHN D
Customer Reviews for Shenandoah Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and effecient.
Peter GAlways friendly, helpful, and quick to respond. We’ve used this UHaul location a few times over the years and give our full recommendation. Kindness goes a long way!
April SUnfortunately I didn’t get the lady’s name that helped us so that she can get the credit, but she was absolutely wonderful! We were having trouble using the mobile pickup so she was able to assist us and get us checked in for the pickup. She is so friendly and helpful we really appreciated it! I would highly recommend this location! Great people and place!
Jesse MVery nice and friendly person equipment was ready
SANDRA CEveryone was helpful and the location was easy to get to!!
Lynn MWe dropped the trailer off after hours and used the app. It was super helpful to be able to do that!
Brian PCourteous, and professional
GARTH SGreat service! I always use Shenandoah U Haul
Mark EI always rent from Shenandoah rental. They are wonderful and I support their family business. Good folk.
Kevin Hexcelllent experience end to end. appreciated help in backing up trailer when I returned it. will rent there again.
CHRISTOPHER MLena was so very helpful and accommodating. She is our first choice for truck rentals.
lowell hThe Representative was extremely friendly, knowledgeable, helpful and professional. Answered all of my questions and assisted me with my rental connection. I had never pulled a trailer, but she put me at ease.
SAPRENA Bboth provided great customer service
RONALD WThe location I used was EXCELLENT! The woman that runs it is knowledgeable, helpful, and so friendly. I’ve used several locations over the years and this one is by far my favorite.
CORRIE GThe service was great
Alden WGreat people to deal with and always so nice and friendly.
TIMOTHY AFlat out great people I would be pleased to have this group as the face of my company
JAMES WThis Uhaul is the best run location I have ever dealt with...Top Notch Service..Top Notch People...Very Trustworthy Indeed...tks for your Exceptional Help
Steven HThe ratchet strap to secure the front right tire was torn off and too short.
Brian JNothing , Always a pleasure to do business with.
travis mn/a
ANDREW EFriendly and prompt service!!
ERICH WEverything is plainly marked and the app instructions were easy to follow. There was plenty of room to park. Lighting and signage were clear, so access was easier.
linda BTop notch
STEPHEN CNothing. Friendly/helpful staff. Convenient location if renting from Enterprise.
MARC AThis U-Haul center is my go to for trucks and trailer rentals. They have everything and the staff here is exceptionally helpful. I’ve lived from ma-fl and this one by far is the best one I’ve used. Keep up the great job!
MICHAEL GOutstanding customer service.
JOHN KThis location is amazing and the lovely lady that works there was so kind!
Matthew WAttendant was amazing and accommodating.
Matt GService was excellent
THOMAS MNothing to improve from my experience and customer service was excellent
ARTHUR SExcellent customer service. Fast, efficient, professional and kind to work with.
Jordan SEverything was very easy and professional.
ROBERT BThere was nobody there when I dropped off trailer
JEFFREY BGreat experience, family run business with lots of experience in taking care of your rental needs. Easy drop off after hours as well.
Allan TShelby is a awesome person she knows her stuff! Been renting from her for over 35 years!
Corey LAlways helpful. I have rented with them several times and will continue to use them when the need arises.
TRENT LUHAUL spelled like cigarette smoke. We picked it up after hours so we weren’t able to get a new UHAUL until the next day when the location was open. The lady was very nice but it made a huge inconvenience on our moving process having to get a whole new uhaul. We will not be using this location in the future.
Alex DThe lady who took care of me was very friendly, knowledgeable and helpful.
JAMES GFamily run business, quick and easy checkout with excellent customer service and convenient night drop box. Highly recommended.
ALLAN DThe attendant was terrific and efficient.
JACK SGreat customer service.
PATRICIA GThe trailer needs tires. But everything was great.
TONY SAgain, great experience at this drop-off. Took seconds to accomplish the drop-off with opening times on Sunday (bonus - she did the checkin and I didn't have to fiddle with the website or app). She had a trailer moving dolly so it was unhook, and drive away. She took care of the rest. No complaints.
Zoltan KDidn’t go inside but outside looked clean and organized
Michael EExtremely helpful and friendly!
JAMES FThe Drop off location was the best customer service I have ever experienced at any business ever!!!!
FREDERICK BExcellent customer service and very nice people to deal with.
THOMAS LSouthern hospitality RULES!
PETER BVery kind and friendly staff. Went above and beyond to help us out and give us the best deal with our rental.
JOHN GExcellent friendly customer service.
ROBERT TGREAT PEOPLE & GREAT SERVICE! THANK YOU!!! Alan.
ALAN FVery helpful and everything was smooth and simple
KATHRYN SEverything went great. The lady that helped me with my auto transporter was kind and helpful. She was professional.
STEPHANIE GGreat customer service, friendly knowledgeable staff. A+
Shane BDamaged but workable. It did the job!
GARY K