Customer Reviews for Shipman Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shipman Self Storage

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Kirk P. on

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Customer did not leave a comment.

Thomas P. on

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Excellent

tanei K. on

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Rear view mirror was broken so had a hard time reversing with no mirror. One reverse light wasn’t working. Customer service was great! :)

Shannan D. on

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Great service!!

Shannan D. on

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Customer did not leave a comment.

Leona Jade P. on

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Michael G. on

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Incredible awesome aloha from young lady, an example of what service should be.. great price , great location, brand new van, best u haul experience Iv ever had..

Amanda H. on

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The lady who helped me was very rude, used profain language while I was waiting in the lobby and followed me down the road in the uhaul truck after drop off. Yelling out the window and threatening me, saying that I will never be able to rent from uhaul again because I want able to make it in time to fill up the gas tank. She was very rude and very unprofessional. I will never bring my business to shipman storage ever again. I am 3 months pregnant and she was screaming profanities at me from the uhaul truck after she followed me off of the property in the truck.

Spencer K. on

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Just keep doing what your doing it is first class. Thanks

Denae A. H. P. on

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None, the location and the person at the desk I think it was Paka. Was more than exceptional, I am grateful that the office was opened on the weekend which is critical for me since I can only do rentals on the weekends. Mahalo a nui for this service!

Thomas P. on

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Excellent

Stephen P. on

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Customer did not leave a comment.

Thomas P. on

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Great, friendly service.

Lynn H. on

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Awesome all around. 100 percent excellent customer service. Thanks to good people.

Wendy C. on

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Customer did not leave a comment.

Engkeberth K. on

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Smooth transaction, friendly customer service!

Stephen N. on

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It was an almost new van, 2700 miles, and was drifting to the right the entire trip. Mentioned this to the attendant on checkin. Attendant very personable, nice dealing with her!

Walter K. on

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Raymond O. on

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Absolutely fantastic customer service and Aloha!!!! Paka went out of her way to get me the best deal. I works definitely recommend this location to friends and family.

Thomas P. on

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Terrific

Douglas C. on

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Customer did not leave a comment.

Stephen N. on

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Service with a smile local style was great. The van, however, had a roll-up door in back that was seriously needing realignment and lubrication. One person could not close and lock it; I needed a helper to stand on the door latch to get it far enough down to close and lock it!

Thomas P. on

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Mahalo and kudos

Terry F. on

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staff very helpful and congenial. pleasure working with them. very informative. very enjoyable experience.

Jessica M. on

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Customer did not leave a comment.

MICHEAL O. on

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Was a great expetience, convenient location and very friendly staff!! Please keep this very well needed service location!! The only trailer rental on this side of the island out of all the UHaul rental dealers! Will use again Thank You

levi A. on

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Truck was FULL of roaches. Felt something in my drink when I drank it and poured it out to find a roach crawling out of it. Told the staff who seemed to know and not care. Paka was nice and professional when we rented it, but the lady who handled the return was not at all

Niles H. on

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Very pleasant people

Waiola B. on

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Store manager very rude. Customer service not good. My payment didnt go through because worker had wrong experation code. Manager called with an attitude. Came next day to pay and she stoll had a attitude. I am a paying customer and shouldnt be treated so poorly. To bad becsuse we wont come to this office again. Paka the other employee was wonderful to work with. Very professional..

Elton M. on

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did not have the smaller box truck that I needed that afternoon but the larger one was fine except it cost much more

jessica B. on

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DESIREE N. on

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Ronald C. on

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Allon T. on

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