Girl was rude. At first said they had no record of my reservation, then she miraculously found it after a few minutes. Then said I didn't purchase a lock with my reservation. I did. Don't know how I'm going to get a refund for that. Had to buy one from Wal Mart. Seriously, store your things somewhere else.Charles Z. | First Impressions
Self Storage Units in Alexandria, LA, 71301
U-Haul Moving & Storage at MacArthur Dr
Alexandria, LA 71301
(Hwy 71- S Of S Cir)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Mon-Sun: 5 am - 10 pm
- Free towing inspection
- Propane pay at pump
- Propane exchange
- 24 hour customer return
Features Available at this Facility :
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
Available Units (All Sizes are Approximate)
Small | 5' x 10' x 8'
Split Level 1st Floor Upper Level Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer did not leave a comment.Michael H. | Overall Experience
Customer did not leave a comment.teena b. | Overall Experience
Customer did not leave a comment.Mary J. | First Impressions
Customer did not leave a comment.Jonalyn R. | Overall Experience
Customer did not leave a comment.JERRY W. | First Impressions
Customer did not leave a comment.Lakeshia T. | First Impressions
Outstanding Customer ServiceRonnie S. | Overall Experience
Customer did not leave a comment.TONIA S. | Overall Experience
Always clean. Lighted well. Price is excellent!!Teniya G. | Overall Experience
Was hoping for a refund from. When I paid our bill 9/25..since we are not using it in October now. All in all everything was great..thank u!!CHRIS L. | Overall Experience
Customer did not leave a comment.Waren K. | Overall Experience
Great people - good priceCHARLES B. | Overall Experience
The staff at the McArther Drive facility are very polite and helpful.Trina T. | Overall Experience
Went in to obtain a storage bought the storage was told office would close at 5 and I needed a special lock. Went bought the lock and a few of my things and was back maybe 3:20. I unpacked all my things loaded them on the cart and proceed upstairs to my storage. I get to the storage and there is a lock already on it. I was already tired and hot from packing unpacking and walking upstairs to the storage. I made several attempts to call the front off both my personal phones and the call button for someone to answer no one ever did. After five minutes of calling I gave up left my items unattended and walked to the front hoping if I left my car no one would take my things. No employee is to be found I walk back to my car push my stuff on the cart to the door said forget it walked back to the front for a refund and explained the situation. They were okay with giving me a refund but I needed my debit card I walked back to my car packed all of my things drove to the front and was finally given a refund. I hated my experience. If someone buys a storage it’s UHauls place to make sure everything is ready for that person who’s spending money especially if they have to walk up a flight of stairsCatrice E. | Overall Experience
The women went out of their way to show us all the details and the price is terrific for the facility!CHARLES B. | First Impressions
The staff at this location is the only reason this facility got any stars. The staff was very helpful and friendly. For comparable prices of other storage facilities in the area, you can get much nicer, cleaner, and more secure. This place is in dire need of updating and maintenance.Ricky M. | Overall Experience
Customer did not leave a comment.LISA R. | Overall Experience
The sales lady was very nice and helpful.Kia B. | First Impressions
The staff were super helpful, friendly and accommodating. Great facilityBelva L. | First Impressions
Customer did not leave a comment.Trina T. | First Impressions
After talking to 5 different people on the phone with u haul I decided to go to the uhaul store on S MacArthur dr.They finally got my order straight..They were very helpful and courteous.Joyce V. | First Impressions
Staff was very helpful and friendly. Storage unit was just what we needed.Catherine F. | Overall Experience
Great customer service and very helpful.Catherine F. | First Impressions
The young woman that finalized my rental and such was a perfect professional. She was friendly, knowledgeable, and informative. I am quite satisfied.Jonalyn R. | First Impressions