Very good Customer Service
Moving Truck Rental in Pineville, LA at A Safe Storage Pineville
Moving to or from Pineville, LA 71360? Get FREE truck rental rate quotes at A Safe Storage Pineville.
Get FREE moving truck, pickup truck and cargo van rental quotes at A Safe Storage Pineville
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Pineville, LA.
Cargo vans and pickup truck rentals in Pineville, LA
U-Haul cargo van rentals and pickup trucks in Pineville, LA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Pineville, LA 71360. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Hire a new customer service representative. Very rude and unprofessional. Nikki Bailey called me saying I needed to go pick up a empty box I left on the property. It was a accident and if I didn't she would charge me $25 for clean up. She wouldn't allow me to going the building without a face mask, but I had my shirt covering my face. My face mask got damaged during the move. I think Nikki could of been more understanding and not call me with a attitude because of something was accidentally done. She told me she couldn't helome check in because she was on a conference call to leave my key in the box. She said she will not check my uhaul back in until I went pick up the box. It was to late to turn around because I was almost to bunkie,LA 45 minutes away. I will not recommend or rent from this location ever again
U-haul corporate needs to do a better job communicating with locations. The local staff had incorrect return dates and issues in taking a PO as payment due to lack of communication. They were very fast to actually resolve the issue.
Have your employees physically check the equipment with the customer to determine any damage or trash left in the vehicle. And, on return of the vehicle, it would be more convenient for the customer if an employee would be PHISICALLY PRESENT AT THE DROP-OFF LOCATION FOR CHECK-IN!
The lady at the front was awesome in every aspect. However the gentleman who was there when I checked out he was very unprofessional. Upon me returning the truck, I tried to use the app to check in my rental Pryor to the store opening. I saw the same gentleman working there, he was moving a larger truck around the location. I asked if he could help me with the app and he said no your going to have to wait until they open, I asked if he worked here and he said not today just fucking wait until they open... I said thanks for your help and have a blessed day.. I didn't appreciate his attitude with me, I just was having issues with the app... Hoping he could help...
Ensure the equipment is clean, and the staff pay more attention to detail. I was overcharged and belittled before the lady realized her mistake. Now i have to wait several days for a refund.
I did not get a copy of the insurance that I had purchased the agent did not even get out of his seat the entire time we were thereâ€¦ And our truck had a leak in it and all the contents were soaked
The location was fine, but when I was trying to return the truck, l could not see anyone at the desk, so l came back, hoping to see someone in the building, but still, l could not see anyone. Finally on the last try, when l had driven off, my husband said that he thinks he sees someone, so l turned around, and came back up the highway, and so I pulled closer to the building, looked in, and l could barely see her head behind the computer. So l went in, and l told her that l didn't see anyone in there earlier. Anyway, l was CHARGED an EXTRA $40.00, for not being able to see someone behind the desk to return my keys. lI believe that l should get my $40.00 refunded, because who knows where she was when l arrived to return that truck. I don't know if she was asleep or what, l just know that l didn't see anyone, and l was NOT going to leave that truck there with the keys for someone to steal it. I did not see a drop box at the time, because I was looking for someone to put those keys in their hand for safety reasons. Thank you Uhaul for reading my committ. Have WONDERFUL BLESSED day.
Both the woman and the man at the location where I picked up and dropped off were very rude (I jokingly asked her if she'd washed and waxed the truck and she responded â€œno - but I did rip the biggest fart ever in the cab) and their general attitude was that I was inconveniencing them by renting the truck. The location where I reserved the truck (Terry's Secure Storage in Alexandria, LA) are the exact opposite - they smile a lot, have a very positive attitude, and look for ways to make reserving a uhaul a great experience.
Be more upfront and forth coming about the prices on mileage and what your actual cost will be instead of charging $160 more than the quoted price given at time of pickup/rental !
Nothing.. Excellent customer service!!
I know they were closed but since someone was sitting at the desk we had one question. The lady DUCKED behind the desk when we knocked. Saw her face and she HID. She peeped once and when I looked at her she dove behind the desk again. Could see the top of her head. SO CHILDISH. Grown woman ducking & hiding. Smh
Nothing, customer service agents were awesome !!!
Terrible experience! Made reservation a month in advance for a 15' Truck. Day before move found out I had no Truck and had to go to different location for a 26' Truck. This truck quit on me 4 times before I called roadside assistance to come replace fuel pump causing hour and half delay. Overall stressful experience for a five hour move. Will definitely consider another company for my next move.
NO ONE THERE AND SIGN SAID IT WAS OPEN
Location wasn't the problem they said they had no control AC quit working check engine light came on truck would barely pull call the 1-800 number no one ever answered
Online drop off was not working. Would not allow me to upload the photo and move on. Finally gave up and dropped off the key in the box.
Employees very accommodating
I rent from the Alexandria, LA location often because I own several rental properties and often purchase doors, flooring, building materials, etc. Alexandria store had no trucks available so UHaul referred my reservation to the Pineville, LA location. Their were 2 attendants in the office. Neither attendant appeared to be happy to be their on a Saturday and were more preoccupied with their computers than customers. I felt like I was bothering them by picking up the truck. And even worse when I returned it. Neither attendant was too friendly, or seemed happy to have my business. I will stick with the Alexandria, LA. store, they are friendly, polite, helpful and happy to have my frequent business.
Agent was so very rude. Refused to give my husband assistance unhooking the trailer(the day before, the man working there helped him hook it up). Mgr told him that it was his problem to get it unhooked. Never offered any other options, just told us that was not her job. My husband injured himself trying to unhook the trailer. She actually hollerd at us and we will NEVER use Uhaul again. Over the years, we have been loyal customers. Currently we are in the middle of moving a large restaurant and home, so we were needing you a lot. However, we work too hard for our money to give it to someone as rude and mean as your manager in Pineville, La. she actually told us her job does not entail her moving away from her desk. Again, because she did not want to help, or offer any other option, my husband was hurt today while returning your equipment. Very horrible customer service.
The associate was very unprofessional and left me no doubt I was interrupting his pre work schedule and even pointed to his watch and motioned it was going to be 10 minutes before he could point in the direction I was to unhook the trailer.
Thanks for the drop box.
Management is great
the workers had just took over the location 4 days eariler. the office was kind of in disarray from the last workers. the were having computer problems. overall the new workers were very nice and worked hard to help me in all the mess left them. to improve they they should have a back up procedure to rent trucks if the computer want work.
No one was there so I dropped key in box