Very helpful and efficient
JESSICA D
Customer Reviews for Shore Metric Car Care Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Be more upfront about costs. I thought It was going to be $60 for an hour rental. It was $100 i will Be using home depot next time and not U-Haul.
AZLYN LNone , everything was good
THOMAS CAlways seamless with Shore Metric - They have a customer for life
Tim SUhaul is above and beyond the best place to rent from. Quick efficient service, trucks in great shape.
EVERETT Csuper nice and helpful
Andrew RGreat Location, well stocked U-Haul dealer and excellent service, highly recommended.
STEVEN SI reserved the dolly and moving blankets, and nothing was in the truck when I picked it up. Other than that, and the spotty cell service in that area picking it up and returning it was easy just took a few minutes with all the steps required. Overall, though for the price and convivence of the truck made for a quick and easier move!
Gregory GOnly issue was the blankets we ordered were not in the truck and it was picked up after hours as planned.
Donald LNone
Claudia TWonderful people with great service!!!
Rich MFriendly and knowledgeable representative. Smooth and fast transaction.
frank cChris is very professional and very easy to deal with. The vehicles are always clean and ready.
Donna MChris was very quick and great to rent from
Darryl DGreat service. Easy check in and out.
Donna MGave great towing advice. Very helpful.
JASON PThis was quick and easy. People were great!
Michael Gexcellent service
Margaret WNothing at all
Eric RI was taken back on the return. No inspection , no receipt.
Michael SEverything went very well.
ROBERT GChris went above and beyond. Excellent customer service. I will rent here again.
Paul WExcellent experience. I would definitely use this uhaul location again. Very helpful and great people to deal with for trailer rental!
Ralph ZPlenty of room for trucks & parking personal vehicle. Convenient location. Service rep was very helpful. Will definitely return. Well done!
John RChris at Shore Metric is unbelievable. He was so kind, helpful and flexible which made our move easier on us.
Lisa MEverything was perfect.
Donna MChris at Shore Metric has outstanding customer service and made our rental experience top notch!
Jeffery jStress free and easy to rent from this location.
Donna MEverything was great
Richard HThe retailer was polite and helpful, they made the process of renting the truck quick and easy. I would rent from them again.
Geraldine MThe app for dropping off after hours was terrible. Wasted over half hour trying to get it to verify my location. Finally had to call customer service and wait even more time. They did verify that even though the app wasn't working enough info got through. Very frustrating.
John KThey were very friendly, fast and professional.
Marcos LLocation was great but the app and website would not work. Website did not work during checking, and when trying to drop off the trailer, the app and website would not let me go past the photo upload step. After closing and restarting my reservation was no longer in my account and I couldn't restart the process.
Michael SMy experiences here are always fast, efficient, and thrifty! 5 stars.
William SThe location was close to my house convenient pickup and drop off
Michael MAfter hours return, no interaction with staff.
Brian BGreat customer service. In and out easily
Eric RChris is very friendly and willing to accommodate his customers. I have rented quit a few trucks from him and also have recommended him to my friends.
phyllis tThe truck we rented smelled like rotting fish.
KELLY DKeep up the good service. Very professional people.
SILVIO DNothing.
renee rCourteous, efficient, and friendly. I would definitely use this location again.
Sheri RThe best location to get a can! Customer service is always 100%
Krista Kmore equipment, reduced charges for alternate drop-off locations
James PThe cargo area of the truck smelled like dead fish, but otherwise it was clean.
Patrick PChris, was very helpful and the truck and trailer were there for me, the day for pick up
scott bNothing. Excellent service with clean well maintained trucks.
kevin cEverything went well. The proprietor of Shore Metric Care was cordial and got me on my way quickly.
Dennis DEverything was great
scott cWonderful service. Very accommodating.
Gary CTruck will extremely dirty, yet I was charged a cleaning fee which they obviously don’t clean, check in process after hours was long and annoying to keep going across the street to check the truck.
Robert KThe truck left side of bumper, damaged interior dome light damaged marks on both side of the truck scratches. Too much play in the steering wheel. Brakes work fine inside a truck was clean but truck needs a little work mechanically done to it. Service was great. Chris was awesome but like I said Truck has to go in for service.
Lawrence LThis was an excellent experience. Location did everything to accommodate an extra day needed for the rental. Highly recommend this location for future rentals.
kevin cThe trailer was not properly attached to my car. When I mentioned that the trailer seemed low the man told me it was because I was on mud. He told me I could have someone flip the hitch over to raise it. I left with the chains and wires dragging on the ground making sparks. Thank God my son came over and set it up properly. Had he not I would have been in danger while traveling.
Karen SI had a very good experience with head guy there. He took good care of me & was very helpful. Highly recommend his location
Robert VI only did an after hours drop off at this location so I really couldn’t comment on the above questions
WILLIAM M