Customer Reviews for Shoreline Outdoor Power Ctr

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shoreline Outdoor Power Ctr

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Gary R. on

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Just wanted to drop trailer but I had to drive 10 extra miles area storage is 2 miles from my house last time I use uhaul

Tammy M. on

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RICK G. on

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Nothing, customer service was great!

JOHN T. on

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This is a full service spot where the staff are superb! Better than any other on the Outer Banks! The running lights were not all operating as my wife was following me and brought this to my attention when we were traveling. Because most of our traveling was during daylight hours it was not an apparent safety issue. This trailer appears to be nearing the end of its useful life!

Mark B. on

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J LYNNE H. on

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The U-HAUL agent, Steve gave us first class service from taking our reservation to thoroughly explaining the workings of our rental truck.

LEE T. on

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Excellent, friendly service, convenient location. Highly recommended, thank you!

JENN G. on

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Steve at the front desk is always so polite and helpful!

david S. on

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Always great working with Steve at Shoreline. Highly recommend this business.

Robert S. on

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Morgan K. on

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Dustin S. on

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Pickup service was very difficult, never any really clear instructions as to how to do it. No blankets in truck.

Bill S. on

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I'm sure the place is fine, but I was just dropping off a trailer at 11:30 at night. So I didn't see anyone

Sarah B. on

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Gary R. on

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Kenneth J. on

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no remarks

Randy G. on

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Very friendly and helpful

Neil C. on

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Andrew V. on

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Stephen B. on

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Lori G. on

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Barklie Z. on

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Michael P. on

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Excellent experience, from the check-in to the hook-up. Thanks!

Mark R. on

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This location is always friendly, convenient, and fast.

Donald L. on

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David K. on

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Robert D. on

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Charlene W. on

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It was the easiest and most efficient process I’ve every had renting a moving truck. A+

kathleen W. on

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Simple and easy!

dale S. on

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WAYNE S. on

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Keep the excellent personnel named Steve

Victoria W. on

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WAYNE S. on

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Keep your front line person "Steve" as he is your best asset for your business.

James A. on

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Sign for instructions where to leave the truck after hours and any other instructions.

Lawrence F. on

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Charles B. on

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WILLIE S. on

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Hasseb O. on

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Great service ..very professional group of people..

Donald R. on

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Nothing

Edward A. on

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Ralph M. on

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DEBORAH S S. on

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Used key drop box.

susan T. on

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Dropped off here before, nice people.

JOSEPH H. on

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Turned in truck after hours unable to rate personnel but knowing that most folks in the area are friendly and helpful I believe they would have been the same Thank you

Susan H. on

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They made our last minute rental go smoothly. Everyone was super friendly and helpful!

Matthew B. on

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Great people

gene W. on

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susan T. on

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This place I have been to before and staff is always friendly. Closest location to my new house but rarely use it due to it never being on the list of drop off sites when u haul offers a discount code. Unfortunately for me, this trip there were no discount codes available.

Brewster B. on

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Great service !

John H. on

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Joshua S. on

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Richard B. on

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Nicole D. on

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Very helpful, process was quick and easy

Brenda H. on

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Brewster B. on

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Great service

Gary O. on

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dennis F. on

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Rip K. on

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Laura S. on

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Carolyn J. on

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Douglas C. on

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mike L. on

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Olin D. on

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Staff was very helpful and made sure we had everything we needed for our move. Excellent service!

Martin R. on

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I had requested a drop off at Powell’s Point. Somehow that changed and I did not realize it. When we tried to drop off at Powell’s Point, we were refused. Forced to go 10 miles in the wrong direction to Shoreline. Cost us an additional 30 minutes after a long, tiring day. Ruined a great experience with U-Haul.

JUDY T. on

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Nothing

MICHELE B. on

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Michael C. on

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Caroline was especially courteous and helpful in facilitating this rental.

Gordon B. on

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I feel the price was a little steep. In the future I would look into purchasing my own trailer, and selling it after use. Or just driving two vehicles $281.00 just seems a little pricey.

JONATHAN V. on

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Sherry H. on

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karyl L. on

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Suzanne W. on

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Caroline Britton is fast, efficient and very helpful.

Charlene S. on

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Annette E. on

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The person working for UHaul at this site was wonderful! She was helpful, knowledgable, and a real professional! She represents your company well and if we ever have to rent again we will go back to Grandy!

CHARLES L. on

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ARCHIE S. on

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Make sure your trailers are maintained. I went to pick up the trailer and some of the lights didn’t work and the locking mechanism for the hitch didn’t work. They had to give me another trailer which was fine but the first one should’ve been right.

Micah W. on

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The lady that we communicated with for the U-Haul was super friendly and helpful. Thank you!!

Susan B K. on

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Paul L. on

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Very professional and friendly service. I completed information online and this made the process quicker. I would recommend Shoreline Outdoor Power to friends and family. Thank you for making my rental experience pleasant and enjoyable. Satisfied Customer, Paul Leonard

Don S. on

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Joe S. on

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Maththew C. on

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Dropped off after hours. Good open location with plenty of room to leave the equipment.

Janet T. on

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The XX service was poor, no one came out to the truck with me to help me look it over and make sure all is well, they pulled it around and left it running. I went out wasn’t even sure it was the truck for me. Then when I called about a concern, they were short with me. I felt like I was interrupting their coffee break.. very disrespectful towards me.

Brenda H. on

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Thank you Shoreline U-Haul for all of your help.

Edgar A. on

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David S. on

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Debbie C. on

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n/a

KIM T. on

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eric S. on

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The equipment was clean and the service was very good. I would recommend this pick-up point to my friends. Thank You!

paul K. on

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susan T. on

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Everything was fine

Gary C. on

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Norman C. on

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TERRY B. on

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Robert B. on

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The check engine light was on. The gas tank was at 3/4 The light saying check gas cap was on the entire time, even though it was not loose. The windshield was filthy, had to stop to clean

John G. on

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Brewster B. on

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bernard S. on

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The trailer was old and leaked a little bit ....not a reflection on Shoreline but rather heads up to Uhaul that they might need to replace some of these older rigs. This one was caulked all over the place ...but still leaked a bit.

scott P. on

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ALAN L. on

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NOTHING! the service staff was friendly and professional.