Your allotted mile allowance is skimpy, to use a kind word. I drove direct to my destination, which was 4 miles pasr the drop-off point. I can understand your accountants may have found an obscured revenue stream within your operations. What customer would fight a few extra $$$ added after the toil of moving is complete? Not many, I'll bet, and that's a tidy sum to collect for the mass of people who trust your brand. Your move to raise more short-term income has worked. You've also lost this customer for the rest of My life. Get back to actual Customer Service.KEVINGLENN C.
Customer Reviews for Short Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They did not have internet connection when I went to pick it up so it was a long check in process and the representative did not inform me of typical information like miles and drop off time that I could have attempted to adjust prior to my trip.JEFFREYMICHAEL F.
Customer did not leave a comment.Charlotte S.
Customer did not leave a comment.Hayleigh L.
Ripped us of our money had the truck for four hours wish I could demand a refund. I'm pissed.KACIERAE L.
Customer did not leave a comment.Maria Z.
Customer did not leave a comment.MELISSAA R.
Customer did not leave a comment.Craig B.