Customer Reviews for Shriji Northwest LLC
(U-Haul Neighborhood Dealer)

19 reviews

808 Westminster Pike   Reisterstown, MD 21136

(410) 833-5604

Office Hours

  • Mon-Sat: 10 am–8 pm
  • Sun: Closed

Services at this Location:

Contact Us

(410) 833-5604

808 Westminster Pike
Reisterstown, MD 21136

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–8 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Quick and easy drop off. Good entrance and exit roads.

Paul D 
Rating:
5.0

Customer did not leave a comment.

Tom G 
Rating:
3.0

Made me move the trailer after dropping it in the same convenient spot in the large parking lot, the same spot that I had both picked-up from and dropped-off to in the past. This is a pull-thru spot and he made me pull out and back-in to another spot 50 feet away!

Terry T 
Rating:
5.0

Customer did not leave a comment.

charles h 
Rating:
5.0

Shriji Northwest was a great pickup location. They were ready and I was quickly on my way.

Bobby C 
Rating:
3.0

Customer did not leave a comment.

Edward H 
Rating:
3.0

This was not the location we had originally wanted, and it was about 20 miles away from where we requested and were originally scheduled to drop off the truck. No one was there on a Sunday afternoon and the steps that were required to return the vehicle were laborious. It was the end of a very frustrating day and to top it off, I inadvertently left something in the truck in my frustration after I had dropped the key in the box. I did reach out to the owner and he got the item and gave it to my daughter the next day, which was appreciated. Again, this is not his issue, it is simply the on-line system that U-Haul currently uses and the fact that a quote doesn't really mean anything once it comes time to pick up the truck.

SCOTT Y 
Rating:
5.0

Customer did not leave a comment.

Pablo C 
Rating:
3.0

Customer did not leave a comment.

Steven C 
Rating:
5.0

Staff was awesome. Quick check out process.

John A 
Rating:
4.0

They just rented it to me. Never came outside to show me how to hook up or if my vehicle could pull it.

Raymond M 
Rating:
3.0

It was extremely far. Having to bring it to my home from so far away is what resulted in my mileage overage charge. This is the second time this has happened. Meanwhile, there are at least 2 other pick up locations within a mile of my house.

Janine P 
Rating:
5.0

Customer did not leave a comment.

Dominic G 
Rating:
5.0

It was great, my trailer was ready and I was able to return my trailer the next day at 6am. I did call them around 4pm when I had a chance to see if they closed out my ticket. I had put the trailer back in the same spot I picked it up from, so they didn’t have to move it twice. The only thing I would suggest is someone take inventory on the equipment in the morning to see what came back from rentals or have an area for returns? On one side of the parking lot? Easy to pick up and return the trailer too. Right off Route 140, great location.

James R 
Rating:
5.0

Customer did not leave a comment.

robert r 
Rating:
3.0

Customer did not leave a comment.

Marc S 
Rating:
4.0

Customer did not leave a comment.

Nathan H 
Rating:
5.0

Staff was efficient, professional and courteous.

Rosetta F 
Rating:
2.0

Owners had no idea how trailer worked or connected.

Joseph M 
No reviews have been submitted for this location.

Additional Services at this Location

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