Customer Reviews for Sidwell Services LLC
(U-Haul Neighborhood Dealer)

1,081 reviews

26522 E Hwy 70   Ruidoso Downs, NM 88346

(575) 378-7117

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(575) 378-7117

26522 E Hwy 70
Ruidoso Downs, NM 88346

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

All was terrific!

LAWERNCE M. 
Rating:
4.0

The parking and accessibility to the store was tight and you had to maneuver around lots of other vehicles, but other than that the service was great!

LORNA F. 
Rating:
4.0

Customer did not leave a comment.

Mark H. 
Rating:
4.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

THOMAS D. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Enrico M. 
Rating:
5.0

Customer did not leave a comment.

Bob C. 
Rating:
5.0

Customer did not leave a comment.

Jerry A. 
Rating:
5.0

Always get great customer service at this location! Very effecient!

Enedina O. 
Rating:
5.0

Customer did not leave a comment.

Thomas E B. 
Rating:
3.0

Customer did not leave a comment.

Phillip D. 
Rating:
5.0

Service was awesome. Very friendly and helpful

JACK M. 
Rating:
5.0

Customer did not leave a comment.

charles R. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
1.0

I was charged an extra 21 dollars for a late drop off and it was not late. I dropped off the trailer 7 hours after I used it and put the information in the drop off box. I have not been told why this charge was put on my card WITHOUT MY KNOWLEDGE.

Randy L. 
Rating:
4.0

Customer did not leave a comment.

Scott S. 
Rating:
4.0

Complete satisfied with service NA

morris S. 
Rating:
2.0

Customer did not leave a comment.

ALICIA G. 
Rating:
3.0

Customer did not leave a comment.

Eduardo E. 
Rating:
5.0

Everybody was really nice the girls were very helpful

JANISE KARR W. 
Rating:
4.0

staff was very helpful and demonstrated the proper use of the equipment. They did not rush through this important part of instructions

Bob K. 
Rating:
5.0

Dropped off vehicle and was greeted by a friendly, helpful employee.

Jorge N. 
Rating:
5.0

Customer did not leave a comment.

daniel R. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

Doug C. 
Rating:
5.0

Customer did not leave a comment.

Enedina O. 
Rating:
5.0

Customer did not leave a comment.

Joyce R. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY I. 
Rating:
4.0

Customer did not leave a comment.

Vincent M. 
Rating:
5.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

Helpful and friendly at both pickup and drop off locations. Would recommend both locations and will use again myself.

Neal R. 
Rating:
4.0

Customer did not leave a comment.

HERBERTH C. 
Rating:
3.0

Did not interact with anyone

Daniel C. 
Rating:
5.0

The gentleman who works at the desk is friendly and helpful.

Jemise R. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

nanci S. 
Rating:
3.0

Customer did not leave a comment.

Michael F. 
Rating:
4.0

I'm still waiting for email with final $amount charged on a two day rental local on my credit card. It's been four days. Thanks

Kirk B. 
Rating:
5.0

Customer did not leave a comment.

Denise J. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Nothing

Michael M. 
Rating:
4.0

Customer did not leave a comment.

CLIVE G. 
Rating:
5.0

Customer did not leave a comment.

Jo L. 
Rating:
4.0

Customer did not leave a comment.

Randolph B. 
Rating:
5.0

Customer did not leave a comment.

Ilhan Y. 
Rating:
5.0

Customer did not leave a comment.

KLAUS H. 
Rating:
5.0

Customer did not leave a comment.

Marty H. 
Rating:
5.0

Equipment was perfect for my needs. It was clean and ready to haul. Trailer tracked we'll, couldn't have asked for anything better.

bruce R. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
3.0

Customer did not leave a comment.

CLIVE G. 
Rating:
5.0

Customer did not leave a comment.

Dee M. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
4.0

Final strap to secure car was tangled. Took 30 minutes to release my car from the trailer. Otherwise all was great!

glenda M. 
Rating:
5.0

We dropped unit off there was no human contact as the u haul was closed, but very helpful on the phone

Carla B. 
Rating:
4.0

Trailer was dirty and it's obviously never been cleaned

David B. 
Rating:
5.0

Customer did not leave a comment.

Chris C. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Customer did not leave a comment.

ED L. 
Rating:
5.0

Customer did not leave a comment.

Dana L. 
Rating:
5.0

Customer did not leave a comment.

Lounds W. 
Rating:
5.0

Have newer trucks with cruise control, also offer the storage containers that we can pick up.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
4.0

Customer did not leave a comment.

Melody P. 
Rating:
4.0

Customer did not leave a comment.

DAVID P. 
Rating:
4.0

Be closer to Alto would be ideal. Nice setup and good employees at this location. Also they have a good selection of equipment.

William F. 
Rating:
3.0

I fill gas to the line of not over line They charge me over $13 for fuel They were very rude

Ben S. 
Rating:
5.0

Customer did not leave a comment.

Karl H. 
Rating:
5.0

Customer did not leave a comment.

Karen L. 
Rating:
3.0

Customer did not leave a comment.

Roy W. 
Rating:
1.0

The people here are always rude as if I'm bothering them. I've dropped more than half a dozen trailers here but it's the only option.

Gary D. 
Rating:
5.0

Customer did not leave a comment.

JODY M. 
Rating:
5.0

Customer did not leave a comment.

JUSTEN F. 
Rating:
3.0

Fix the air leaks around both doors, driving 1386 miles with whistles going full blast, that 2019 model is the roughest ride empty ! Thought the front end was coming apart ! Check engine light came on after 70 miles but your road service said it was good to drive !

Richard D. 
Rating:
5.0

I got there at closing time, but they met me and helped me unhitch, very nice and helpful.

Kathy W. 
Rating:
5.0

Free snow cones

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

Roy W. 
Rating:
5.0

Excellent service

RoseMary K. 
Rating:
4.0

The u haul we had the battery was nearly dead. Didn't run the best. Staff was good.

Gregg F. 
Rating:
5.0

Customer did not leave a comment.

Leslie V. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
3.0

Sidwell services made the check out and return processes simple. A fine representative of U-Haul.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

Neal R. 
Rating:
5.0

Customer did not leave a comment.

Dale V. 
Rating:
3.0

Customer did not leave a comment.

Richards B. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia L. 
Rating:
5.0

I believe the service is working great, why change it!

Rudy A. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

brent B. 
Rating:
5.0

I was supposed to pick my truck up in Capitan, NM, however, was redirected to pick up in Ruidoso Downs, NM. Supposedly this was due in availability, however, while visiting in Capitan, I saw several trucks of the same I had reserved at that location. This posed a great inconvenience to me.

marcia P. 
Rating:
5.0

Customer did not leave a comment.

Laura P. 
Rating:
5.0

No problem 😊

richard R. 
Rating:
5.0

Customer did not leave a comment.

EDDIE V. 
Rating:
4.0

Customer did not leave a comment.

Sabrina O. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
5.0

Customer did not leave a comment.

lissa P. 
Rating:
4.0

Good service. don't know why you get charged $30 with $5.50/ gallon if the truck is less than a quarter tank full

BRAD R. 
Rating:
5.0

Customer did not leave a comment.

Charleen J. 
No reviews have been submitted for this location.

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