Customer Reviews for Signature Paving Services Inc
(U-Haul Neighborhood Dealer)

273 reviews

27500 SW Garland Rd   Newberg, OR 97132

(503) 476-9418

Hours

  • Mon–Fri
    8 am–4 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(503) 476-9418

27500 SW Garland Rd
Newberg, OR 97132

Services at this Location:

Hours

  • Mon–Fri
    8 am–4 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The link sent to photograph my driver's license in advance was not a secure site. It began with http, not https.

David M. 
Rating:
5.0

Nice helper to check us in at this location!

JANEL D. 
Rating:
5.0

Customer did not leave a comment.

Teresa M. 
Rating:
5.0

Very good experience, place was calm and well organized, very good

Terry C. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

Chelene B. 
Rating:
3.0

Location was a pavement company and there were no personnel. Everything was done online..

Roberta R. 
Rating:
5.0

Super easy to rent and return.

Kevin T. 
Rating:
4.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Paula L. 
Rating:
5.0

Customer did not leave a comment.

Victor S. 
Rating:
5.0

Customer did not leave a comment.

Carol J. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
4.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Convenient location. Very happy with experience.

Tim M. 
Rating:
4.0

Customer did not leave a comment.

Wesley W. 
Rating:
4.0

The parking area is not well lit at night. I almost backed the Uhaul rig over the edge of the bank, when returning the rig. I probably should have driven it in, face first.

Paul B. 
Rating:
5.0

Very friendly. Easy in and out. Not sure what I'd change. Seems to be working fine,leave it alone...thank you. The experience was good

John B. 
Rating:
5.0

Customer did not leave a comment.

Lily Z. 
Rating:
5.0

Full versus partially filled gas tanks are much easier to return with the same level of fuel on board. But it's probably a revenue source for you!

Scott F. 
Rating:
5.0

Customer did not leave a comment.

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

PAUL J. 
Rating:
5.0

Super friendly service. They really go the extra mile. Everybody at the Newburgh location was friendly and helpful. Thank you very much

David B. 
Rating:
2.0

They said I didn't leave it with gas in it and I did. I was charged a huge amount for gas

Taaryl T. 
Rating:
5.0

I've rented and returned rentals from the signature paving location twice now and everything they do has been perfect they are very friendly easy to work with so a big thank you them and their team.

Chad M. 
Rating:
5.0

I don't recall seeing a uhaul sign or by the road. That would help make the connection to Signature Paving easier

Carrie B. 
Rating:
5.0

Customer did not leave a comment.

Marc M. 
Rating:
3.0

Use human customer service instead of this garbage website. I lost literally hours struggling to make the verification work in an area with no service. Perfect example of sacrificing good customer service for crap automation. Will recommend Penske

Theodore R. 
Rating:
5.0

Customer did not leave a comment.

Gilberto S. 
Rating:
5.0

Customer did not leave a comment.

Jonathan P. 
Rating:
5.0

Customer did not leave a comment.

Scott A. 
Rating:
4.0

Nothing. It works great

Rudy L. 
Rating:
3.0

Jill was very helpful. Nothing more needs to be done. Rudy

Rudy L. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Very helpful

Trey M. 
Rating:
5.0

Customer did not leave a comment.

Albert E. 
Rating:
4.0

Customer did not leave a comment.

Terry N. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
4.0

Nothing. The lady that helped me was very good and very nice.

Rudy L. 
Rating:
4.0

Customer did not leave a comment.

Kimber D. 
Rating:
5.0

Nothing. They were phenomenal.

Jenifer B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Stuart F. 
Rating:
5.0

Agent was pleasant and informative. Booking online was easy, with one exception. Having to go deselect a bunch of supply add-ons before checking out was a bit deceptive. A rushed person might not notice, and pay for unnecessary things. Kinda sneaky and underhanded, IMHO.

Caric M. 
Rating:
5.0

Customer did not leave a comment.

Chad C. 
Rating:
4.0

Customer did not leave a comment.

Kathleen I. 
Rating:
5.0

This was a positive experience in every way. The only thing you could have added would have been to drive the truck and move all the contents of my home. Thanks for an easy, friendly, professional transaction!

Norma C. 
Rating:
1.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

STEVEN THEODORE D. 
Rating:
5.0

Customer did not leave a comment.

JUDY G. 
Rating:
5.0

Customer did not leave a comment.

Zakaria B. 
Rating:
5.0

Friendly

Ronald E. 
Rating:
1.0

Fix customer service availability, have employees actually communicate with one another when having customer pick up trucks early, update your system

Christopher M. 
Rating:
5.0

n/a

Greg F. 
Rating:
5.0

Employees were very friendly. Explained everything well. Had the truck running to warm up in the 30 degree temperature!!

Susan F. 
Rating:
5.0

Customer did not leave a comment.

Oliver H. 
Rating:
4.0

A bit difficult to find by site. GPS was trusted and we found it.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

Cody B. 
Rating:
5.0

Easy drop off

CASEY KEITH L. 
Rating:
5.0

We dropped off and checked out on line. Easy

CASEY KEITH L. 
Rating:
1.0

A one way 5x8 covered trailer cost me $679.00 for a trip Portland or. to Polson,Mt. Trailer was filthy, dented in many spots, rear door rollers and tracks worn out and continually jammed, towed poorly behind my Toyota Tacoma and was in general a piece of junk. Last u-haul I'll ever rent!. Retired airline pilot

Gordon R. 
Rating:
5.0

Customer did not leave a comment.

KEVIN F. 
Rating:
5.0

Customer did not leave a comment.

AARON W. 
Rating:
4.0

There was no guidance about what information was required for an after-hours drop off (mileage, fuel tank, etc.) - that would've been helpful.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

JULIO B. 
Rating:
5.0

It was all great

Kelly E. 
Rating:
5.0

Everything was perfect and service was excellent and fast thank you

Joe H. 
Rating:
5.0

The truck we reserved was ready on time. No issues. Thank you!

Jason H. 
Rating:
4.0

The location was back in the woods and we dropped off while no one was there. Area was not very inviting.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Mark V. 
Rating:
5.0

Customer did not leave a comment.

DeShawna N. 
Rating:
5.0

Customer did not leave a comment.

Keith H. 
Rating:
2.0

I want informed of the mileage charge

Juan G. 
Rating:
5.0

Customer did not leave a comment.

BRANDT RAYMOND C. 
Rating:
5.0

Can't think of anything! Service was excellent extremely happy with overall experience! Thank you

CHARLES GENE M. 
Rating:
5.0

Customer did not leave a comment.

Jamie C. 
Rating:
1.0

This pick up location was 20 miles across Portland from where I had actually reserved the trailer. I only rated this location poorly, because it was not at all where I had reserved the trailer from.

ERIC W. 
Rating:
4.0

Just make sure the vehicle is clean inside the cargo area as well as the cab.

Gary B. 
Rating:
5.0

Equipment was ready. Check in was easy. Attendant was helpful, friendly, and knowledgeable

James L. 
Rating:
5.0

This uhaul business is the best one I have ever been to, hands down.

AUSTIN T. 
Rating:
5.0

No improvement needed

KENNETH HERMAN G. 
Rating:
3.0

We were charged for a full tank of gas when it wasn't full when we picked it up. Only put about 20 miles on it and gas tank was about 8/10 full but was charged to completely fill it up.

Marilyn T. 
Rating:
5.0

Customer did not leave a comment.

Cathleen N. 
Rating:
3.0

The dropoff was after hours when the office was closed.

JIMMIE F. 
Rating:
5.0

The lady that helped us was awesome!

Lynn Z. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Great service, friendly smile, clean pickup and vehicle. Thanks again Signature.

Keegan B. 
Rating:
4.0

Customer did not leave a comment.

RYAN A. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND BRUCE C. 
Rating:
5.0

Customer did not leave a comment.

Debbie G. 
Rating:
5.0

Great experience, price and friendly customer service! Will definitely be back!

Mark G. 
Rating:
5.0

Customer did not leave a comment.

Theresa L. 
Rating:
5.0

Great customer service. Friendly and efficient.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Terri T. 
Rating:
3.0

This truck only got 8miles to the gallon. Trucks you are using for the longer trips should be the newer trucks that get better gas mileage.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Teresa S. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
No reviews have been submitted for this location.

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