Total joke from the start… Did not have my truck ready did not have my trailer ready. Had to go to a different location. Had two blowouts in cross country travel with no compensation from U-Haul whatsoever. Called and file a complaint that was two weeks ago and still no word I will never ever rent from U-Haul again and I recommend the same for anyone else.
tim m
Signature Paving Services Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newberg, OR 97132
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkKeys were not in the lockbox for the larger truck i reserved and needed, so customer service switched me to a smaller truck which only allowed me to move 70% of the stuff I needed during my rental time, and turned a one day move into 2 with an extra day i had to take off work. There was a $50 off guarantee that my reservation would be accurate, but there was no discount on my bill and customer service didn't review the discount when they switched me to the smaller truck. I gave an "average" rating because this is unfortunately what I have come to expect from uhaul as far as expectation of service, and they did have a truck available on relatively short notice over the weekend.
Gregory WThe U-Haul was extremely dirty. I had to clean and mop the back before I was able to use it. Also the blanket that is support be in the back was gone and the zip tie for the hand truck was cut. Are these units inspected before rented out? There was also still metal in the back from the last person. Also the front has been wrecked the frame support is bent and it makes a thunk when you drive it. I’ve rented from U-Haul a lot. Did U-Hauls standers go down?
Bryan MClean the inside of the truck, wash the truck, make sure the windshield is clean inside and out.
Hazel RWe never saw anyone. No one came out to help us the entire time we struggled to use the ap to drop off.
Rhys E