Customer Reviews for Simply Stor It Mitchell
(U-Haul Neighborhood Dealer)

57 reviews

1801 N Main St Ste 100   Mitchell, SD 57301

(605) 996-2145

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/21/2022: Closed
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(605) 996-2145

1801 N Main St Ste 100
Mitchell, SD 57301

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/21/2022: Closed
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Krysti B. 
Rating:
5.0

Nothing

Pete T. 
Rating:
5.0

Check in was extremely easy!

Deb R. 
Rating:
1.0

Customer did not leave a comment.

patti L. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

Customer did not leave a comment.

JANICE C. 
Rating:
5.0

Customer did not leave a comment.

Shane N. 
Rating:
3.0

Trailer had a couple broken hangers and gentleman was nice didn't want to go out of his way for anything.

Jacqueline P. 
Rating:
5.0

Customer did not leave a comment.

RUSLAN D. 
Rating:
5.0

Customer did not leave a comment.

LINDSAY N. 
Rating:
5.0

Customer did not leave a comment.

Curtis B. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Great customer service. Easy access to trailers/trucks.

DAWN S. 
Rating:
5.0

Customer did not leave a comment.

GERI C. 
Rating:
5.0

Customer did not leave a comment.

JACKIE U. 
Rating:
5.0

Customer did not leave a comment.

Glenn B. 
Rating:
3.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Fantastic. Five stars.

TROY M. 
Rating:
5.0

Customer did not leave a comment.

SCOTT G. 
Rating:
5.0

I have no problem with the Mitchell locatin - person helping me was very courteous and hepful. My problem is with U-Haul in general. I selected the "guaranteed reservation" for a trailer in Sioux Falls and while on my way to Sioux Falls received a call that the trailer was no longer available. I had to driver 150 miles out of my way to pickup the trailer in another location costing me time/money and was not offered any compensation. I am VERY frustrated and disappointed!!

Jason Y. 
Rating:
5.0

Customer did not leave a comment.

Judy S. 
Rating:
5.0

Customer did not leave a comment.

Mikel W. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
3.0

When I booked and was told I would be able to drop off the truck in the afternoon with no problem. I was charged an extra day. Not very happy about it

BENJAMIN D. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
4.0

The truck had dog hair n the cab. But besides that it was fine.

NATALIE D. 
Rating:
3.0

Customer did not leave a comment.

GERALD PAUL L. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
3.0

Cheaper prices

RAYMOND D. 
Rating:
4.0

Customer did not leave a comment.

Dean S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

Kayden A. 
Rating:
5.0

The floor of the truck was very dirty. I would suggest cleaning the interior of the truck if the prior people who rented it did not.

Jacob M. 
Rating:
5.0

the people here were very nice and helpful. Made certain everything was in good order before I left

GLEN M. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B. 
Rating:
3.0

Customer did not leave a comment.

Clayton L. 
Rating:
1.0

Customer did not leave a comment.

COLE S. 
Rating:
5.0

Customer did not leave a comment.

Gordon B. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN W. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
4.0

Customer did not leave a comment.

CAROL P. 
Rating:
1.0

The lights on the trailer didn't work and over charged my card.

JAMES W. 
Rating:
2.0

Customer did not leave a comment.

Thomas C. 
Rating:
4.0

Customer did not leave a comment.

Katherine H. 
Rating:
1.0

First y'all guaranteed me 50$ if my reservation needs couldn't be met I never got it. Second people working are undereducated on u-haul company training

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Claude J. 
Rating:
1.0

Truck was not “ready” like the company promises, it was frozen shut and covered in snow and I had to wait two hours for assistance, messing up my whole moving day. I ordered a dolly that was also not included and I couldn't wait around for it so that made my experience even worse.

Melodi H. 
Rating:
5.0

Customer did not leave a comment.

pam P. 
Rating:
5.0

Customer did not leave a comment.

patrick L. 
Rating:
5.0

The gentleman came out to greet me. Was very helpful even though we did the online location dropoff.

Marcia K. 
Rating:
5.0

trailer surfaces were very very very dirty.

Eric H. 
Rating:
5.0

Tom was very polite and helpful. Great customer service.

Scott A. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY H. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
No reviews have been submitted for this location.

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