Customer Reviews for Skippys Auto & Towing LLC
(U-Haul Neighborhood Dealer)

60 reviews

6892 State Hwy 56   Potsdam, NY 13676

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

6892 State Hwy 56
Potsdam, NY 13676

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KEHINDESAMUEL D. 
Rating:
5.0

Customer did not leave a comment.

Alexander S. 
Rating:
4.0

Customer did not leave a comment.

ANDREW S. 
Rating:
5.0

The Uhaul website for self return was horrendous. Skippys made it all good by doing the return process in store.

Chris G. 
Rating:
3.0

Customer did not leave a comment.

April L. 
Rating:
3.0

Location did not have the equipment i ordered

JIM H. 
Rating:
3.0

Customer did not leave a comment.

LOISJ M. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

Customer did not leave a comment.

LONNIEJ B. 
Rating:
5.0

Customer did not leave a comment.

Krystal H. 
Rating:
1.0

Truck was not available when I went to pick it up! Took six hours to locate another one and it was a different size! So frustrated!

Don A. 
Rating:
5.0

They listened to my needs and provided me with the best option

Kavya G. 
Rating:
5.0

These guys are fast, courteous & go above & beyond to provide top-notch customer service. I could not have asked for a better moving experience. Keep up the good work!

Karen B. 
Rating:
5.0

Customer did not leave a comment.

Timothy O. 
Rating:
5.0

Very kind, helpful, and accomodating service. Thank you!

Katherine B. 
Rating:
5.0

Customer did not leave a comment.

ELENA A. 
Rating:
4.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

Connor F. 
Rating:
4.0

Customer did not leave a comment.

Sergio L. 
Rating:
5.0

I received courteous and thorough service. I would recommend this location and rent from them again.

Lawrence D. 
Rating:
5.0

Customer did not leave a comment.

Candy V. 
Rating:
5.0

The receptionist was friendly and knowledgeable

Shari G. 
Rating:
2.0

I was called at 2:00 p.m. and told that the day of my reservation had to change otherwise my reservation would be canceled. The representative told me on the phone that I had to pick the truck up at 4:00 p.m. in order to keep my reservation. So I only had 2 hours notice. When I arrived to get the truck, the representative informed me that they did not have a utility dolly that I had ordered. When I got in the truck I noticed that the check engine light was on, I went back in to let the girl know and she said not to worry about it. Lastly, when I got my bill, I was charged for the utility dolly that they did not have.

Toree D. 
Rating:
3.0

u-haul leaked getting my mattresses wet.

Kristine S. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

matthew M. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY M H. 
Rating:
2.0

Waited an hour for the guy to show up

Christopher C. 
Rating:
5.0

Everything was very good.

David S. 
Rating:
5.0

Very helpful staff prompt and efficient service.

Patrick Q. 
Rating:
3.0

Trailer wasn't cleaned when I got there but was swept out when we opened the back.

Miriam R. 
Rating:
5.0

Customer did not leave a comment.

clifford Y. 
Rating:
5.0

Customer did not leave a comment.

ALFRED K. 
Rating:
4.0

The location was full and we couldn't park the truck in a good place, but did the best we could. It was very disorganized. :(

Abigail K. 
Rating:
4.0

Customer did not leave a comment.

Vicki C. 
Rating:
4.0

Customer did not leave a comment.

Kenton Z. 
Rating:
3.0

Customer did not leave a comment.

Roxanne R. 
Rating:
5.0

Good afternoon I did spray lubricant on the tire web ratchet it did work better

PAUL D. 
Rating:
5.0

Customer did not leave a comment.

MARKLAWRENCE B. 
Rating:
4.0

Customer did not leave a comment.

Doyle D. 
Rating:
5.0

Best business I have had with Uhaul. At Skippy's they treat their customers very well. Will do business again with Uhaul at Skippy's on Route 56 in the town of Potsdam NY.

Rosalyn T. 
Rating:
4.0

Customer did not leave a comment.

Jonathan B. 
Rating:
5.0

Customer did not leave a comment.

RHONDA MAE E. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
3.0

Customer did not leave a comment.

David V. 
Rating:
1.0

Location was an hour late providing key to vehicle. Passenger rear inner tire was flat and outer tire was low on air. Location is very dirty and poorly maintained. Office had dog excrement on floor when they finally opened.

Gary L. 
Rating:
3.0

Customer did not leave a comment.

ROBERT S. 
Rating:
3.0

Customer did not leave a comment.

Taylor M. 
Rating:
3.0

Customer did not leave a comment.

SIMONA L. 
Rating:
5.0

Very professional business

EDWARD M. 
Rating:
5.0

Very helpful

CASEY J. 
Rating:
5.0

Excellent

Bebonchu A. 
Rating:
5.0

Quick and friendly service. Easy drop off.

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

Lori G. 
Rating:
3.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Chad A. 
Rating:
3.0

When someone chooses where to pick up their uhaul they chose ti place for a reason. Don't switch their pick up location on them.

Marguerite C. 
Rating:
5.0

The service at Skippy's was very accomodating, friendly, efficient, and I would recommend them highly.

Michelle L. 
Rating:
3.0

Customer did not leave a comment.

Kevin K. 
No reviews have been submitted for this location.

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